- Deploy, configure, trouble-shoot and maintain network topologies
- Given a reported customer issue, identify potential underlying problem and investigate to narrow potential issue to a minimum subset of possible causes
- Investigate possible causes using scripted steps and/or logical troubleshooting approach
- Identify and query lab experts, content development resource or subject matter expert to resolve issues and questions as needed
- Take corrective action to re-establish proper lab function for customer(s)
- Gather data regarding specific issue(s) and report root cause(s)
- Participate in discussions regarding options to reduce or eliminate potential reoccurrence of issue
- Must be located in EST or CST time zone.
Candidates Must Have the Following:
1. VMWARE
2. LINUX
3. NETWORKING; FIREWALLS, ROUTERS, SWITCHES
4. Python
location: Durham, North Carolina
job type: Contract
salary: $52 - 55 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Deploy, configure, trouble-shoot and maintain network topologies
- Given a reported customer issue, identify potential underlying problem and investigate to narrow potential issue to a minimum subset of possible causes
- Investigate possible causes using scripted steps and/or logical troubleshooting approach
- Identify and query lab experts, content development resource or subject matter expert to resolve issues and questions as needed
- Take corrective action to re-establish proper lab function for customer(s)
- Gather data regarding specific issue(s) and report root cause(s)
- Participate in discussions regarding options to reduce or eliminate potential reoccurrence of issue
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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