end user support technician.

job summary: Our client in the greater Austin and San Antonio area is looking for a Remote React Front End Developer to join their team. They are a growing company in the Financial Industry that offers work-life balance and great benefits. They have a modern office and offer a collaborative work environment and are looking for someone who is passionate about creating engaging user experiences to join their team. This role will be collaborating with stakeholders, designers and account managers to create new features and improve current products. You will be responsible for translating designs into web applications that customers will utilize and integrate their third party services and Rest APIs. Competitive, full-time salaryEmployer paid Medical, Dental, Vision, Life and Disability coverage for employeesFamily coverage is also available401k Retirement Plan with employer matchingPTOEquity ParticipationAnnual Training Allowance   location: San Antonio, Texas job type: Permanent salary: $100,000 - 120,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: In the React Front End Developer Role, you will be fostering engaging user experiences and will be collaborating with stakeholders, designers and account managers to create new features and improve current products. This role will be responsible for translating designs into web applications that customers will use and integrate their third party services and Rest APIs.   qualifications: Experience level: ExperiencedMinimum 2 years of experienceEducation: Bachelors (required)  skills: React (2 years of experience is required)Git (1 year of experience is required)Translate designs into web app (2 years of experience is required)React Native (2 years of experience is preferred)Unit Testing (1 year of experience is preferred)Bachelors in Computer Science (1 year of experience is preferred)Deploying mobile apps (1 year of experience is preferred)Selenium (1 year of experience is preferred)Protractor (1 year of experience is preferred) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Our client is looking to hire an IT Service Desk Analyst for a 3+ year assignment. The IT Analyst will support IT professionals for inbound service desk support. The position is hybrid, will start off remote then partially onsite. Title: IT Service Desk Analyst Location: Hybrid, will start off remote then partially onsite. Must be located in the San Antonio, TX area. Duration: 3 years with potential to extend long term/open ended Shift: Must be able to train M-F 10 AM- 7 PM for 3 weeks then will transition into one of the shifts of your choosing Available Shifts: M-F 8am-5pm M-F 9 am- 6 pm M-F 9:30am-6:30pm M-F 12 pm- 9 pm Overnight: 5pm-2am S-Th 6pm-3am S-T Interview Process: 1 round video interview Benefits: PTO, Ability to purchase medical, dental, vision, enroll in 401/k We are looking to interview and hire ASAP!! Please take a look at the Job Requirements below. For immediate review and consideation, please email your current resume to sasha.bishop@Randstadusa.com   location: San Antonio, Texas job type: Contract salary: $18 - 21 per hour work hours: 9pm to 7am education: High School   responsibilities: - Provide 24/7 Service Desk support that includes: initial problem determination, clear and concise documentation, diagnostics and information capture, resolution (when possible), customer status updates, transfer of service requests to appropriate IT or other workgroups, internal and external service level management, and problem notification to the customer management - Serves as the single point of contact to the customer's end users for information technology-related issues, problems and requests - Coordinate, monitor and handle all Service Desk open incident tickets in order to ensure issues are closed within the required Service Levels, work directly with the Client's service partners for escalation and timely issue resolution - Assist Service Desk Management with reporting, analysis, or testing tasks - Contribute current technical information and best practices to the knowledge base utilizing KCS methodology - Possess business acumen for all clients supported - Perform IT Service Desk services as follows: - Unlocking user accounts - Resetting mail and other applicable system passwords - Monitoring the customer's network resources via customer provided tools - Coordinate service request for SecurID tokens used for Remote Access - Supporting Client owned cellular phones and Smart Phones - Creating and tracking Guest Net (wireless) access - Performing troubleshooting on: o Printers and Peripherals - Escalate to appropriate IT support staff, if a problem cannot be resolved on first contact - Appropriate procedures will be followed for after-hours contact Preferred Skills and Certifications - Familiarity with Information Technology Infrastructure Library ("ITIL v3") - Customer Service training -top shelf soft skills - Bachelor or Associate degree in a computer-related field of study or equivalent experience - Incident Management system skills (Remedy/ServiceNow) - Microsoft Certified Professional certification - HDI Customer Support Specialist (CSS), Help Desk Analyst (HDA), Knowledge-Centered Support (KCS) or similar certifications Chat Support Experience with Bomgar Chat Solution a major plus VDI Support a MAJOR plus.   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: High School  skills: IT Service Desk (1 year of experience is required)SERVICE NOW (1 year of experience is required)Helpdesk (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: We are looking for a Front End Developer with up to 2 years of experience using React and other front end tools to create design, layout, wire frames, user experience using web standards and React is a required development tool. This is a direct hire role in San Antonio, TX. Additional requirements include but not limited to the following: Degree in Web Development, Computer Science, Communication, or related fieldMinimum 2 years prior experience in ecommerce business, technology, or related fields, preferably building and managing shopping cart-enabled commercial websitesFamiliarity with the problems faced by knowledge-based systems using the web as a delivery medium A current, in-depth understanding and practical application of the following technologies/concepts is required: UI/UX design experience and knowledge of multiple front-end technologies such as: HTML5CSS3JavaScriptReact framework Back-end languages such as: PHPPythonNode.js Experience designing and integrating RESTful APIs;Experience working with Single Page Applications (SPA) and Progressive Web Applications (PWA)Web/network security protocols;   location: San Antonio, Texas job type: Permanent salary: $50,000 - 65,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Develop functional, appealing, and consistent web- and mobile-based applications;Provide website maintenance and enhancements;Use a combination of markup languages to create web pages;Create quality wireframes, mockups, and prototypes;Ensure responsiveness and cross-platform compatibility of applications;Assist back-end developers with coding and troubleshooting;Maintain graphic standards and branding throughout applications;Write functional requirement documents and specifications;Coordinate directly with marketing strategists, graphic designers, analysts, and other parties to modify and/or produce new web shopper user experiences that increase conversions;Design and produce new applications, and enhance existing applications, for internal users in support of daily business processes;Other duties as assigned by the Director of Web and Software Development.   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: Bachelors  skills: Javascript (2 years of experience is required)React (2 years of experience is required)UI/UX (2 years of experience is required)HTML (2 years of experience is required)CSS (2 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.