The organizations(company 1) global business travel management program will be integrated into our company 2 (newly acquire by company 2 last year) program in Q3 2022; including transition to their travel management company (BCD Travel), moving to Concur Travel online booking platform, and supplier sourcing and management. Our company's Meetings & Events Program requires dedicated support to the Rare Disease Business Unit.
location: New Haven, Connecticut
job type: Contract
salary: $65.00 - 72.20 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
Position Summary
This is an exciting opportunity for a self-starter to support our company as an experienced and successful project manager, with specific focus and skills on change management across different countries and cultures. In this capacity, half of your time will be to project manage the integration of company 1's global travel program across 27 countries into the company 2's program, including the setup of operational online and offline travel management services, along with company 1-specific travel sourcing and supplier management. For other half, you will lead the category management and strategic sourcing.
Responsibilities
Capability Development & Execution for the Travel Management Program (50% of time)
- Establish a structured global Stakeholder Relationship Management plan for all countries under company 1's current contracted travel management program, partnering with key stakeholders across the company, to understand their needs and build into a cohesive and collaborative project plan.
- Collaborate with the company 2 project management team, to ensure realistic and achievable project objectives, timelines and deliverables
- Build strategic communication plan for all impacted stakeholders in all impacted countries, ensuring effective communication is managed throughout the project from planning phase through to hypercare and sign-off
- Ensure all technical and functional systems and processes included in the travel management scope are evaluated for integration, and successfully transferred
- Carry out all necessary monitoring and control activities in order to track the progress of the project
- Identify and manage risks to ensure all deadlines and deliverables are achieved on time
- Implement any necessary changes throughout the process
- Report regularly to company 1 management, stakeholder groups and company 2 project team management
- Close the project - including evaluating successes and challenges
- Ensure continuity of supply and quality services to all company 1 traverlers globally, from the existing contracted travel suppliers in the company 1 travel program through until project completion
- Ensure a data-driven approach to category management and sourcing, leveraging "decision-quality data" and high-quality analytics to deliver insights, capabilities and results.
- Develop and execute clear category management, strategic sourcing, and procurement strategies that support business requirements while appropriately managing quality, speed, cost, risk and ease-of-use.
- Be knowledgeable in market trends, benchmarks, and best practices across categories under management. Use this knowledge to optimize results and drive a high standard of excellence.
- Lead sourcing events and contract negotiations for travel, meetings and events management.
- Develop strong, trusted, analytically driven service delivery relationships, segmenting suppliers and implementing a structured Supplier Relationship Management program, as appropriate.
- Draw on best practices to aid in development and implementation of standard processes, tools, and templates in support of a rapidly growing company.
- Leverage a continuous improvement mindset to mature and optimize service delivery with a focus on partnership and customer service, data-driven decision-making, quality and speed, process- and cost-efficiency.
- Oversee projects on an ad hoc basis as necessary to further company 1's Sourcing & Procurement needs.
- Identify, develop, and manage strategic business relationships with key stakeholders.
- Working with key business partners, establish a regular operational cadence with appropriate governance oversight to ensure continuity of supply and quality services.
- Leverage both external and internal subject matter expertise and innovation to inform and optimize the project's success with minimal impact to company 1 travelers
- Foster a team culture rooted in subject matter expertise, partnership, collaboration, and focused project delivery,
- Develop services that are easy to understand, access and use, supported by intuitive delivery models, efficient communication channels, and training as necessary.
- A strong understanding of change management practices, preferably related to business travel management.
- Broad Category Management and Strategic Sourcing, specific to meetings and events.
- Nurture respect for others and a desire to work as a team. We win together.
- A passion for developing and nurturing staff to achieve their full potential.
- Outstanding analytical skills-you convert decision-quality data into information and use it strategically to drive successful outcomes.
- You drive quantifiable results and set a high bar for yourself and others.
- strong stakeholder management skills-you are a tenacious problem-solver with a focus on building mutually beneficial relationships.
- Bold in identifying, exploring and leading new opportunities to drive continuous improvement.
- A minimum of 5+ years of progressive experience in Project Management, Change Management, Category Management, and Strategic Sourcing experience managing the Travel, Meetings and Events Management categories with strong expertise across a broad range of contracting models, and experience partnering with primary internal stakeholders.
- You drive quantifiable results and set a high bar for yourself and others. You are a procurement travel management/project management professional because love what you do, and it shows!
- Outstanding analytical skills-you convert data into decision-quality information and use it strategically to drive successful outcomes.
- A proven track record of creating category management and sourcing strategies that deliver strong near- and long-term value creation.
- strong negotiation skills-you are a tenacious problem-solver with a focus on building mutually beneficial relationships
- A strong understanding of Supplier Relationship Management best practices.
- Capable project management skills and an ability to communicate at all levels
- strong influencing skills. In both verbal and written communications, you are outgoing, clear and concise, and seek to build relationships across a wide range of stakeholder audiences.
- A natural ability to be organized in how you think, communicate and conduct your work.
- Curiosity that allows you to constantly learn and challenge the status quo.
- Ability to act decisively in an uncertain environment.
- Bachelor's Degree in Business Administration or equivalent.
- MBA or other relevant graduate degree desirable but not required.
- Good professional maturity, strong commercially and demonstrated leadership skills
- Service oriented, ability to lead a team and have them follow a vision
- Project management, ability to deliver to deadlines
- Adaptability to a multicultural environment, valuing diversity within a virtual global team environment
qualifications:
- Experience level: Manager
- Minimum 5 years of experience
- Education: Bachelors (required)
skills:
- Project Management
- Strategic Planning
- strategic sourcing
- Change management
- CHANGE MANAGER
- Change management
- category mangagement
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
