digital program manager / transformation lead.

job summary: The Martech Product Manager will be responsible for the technical infrastructure that powers our email and other marketing channels, in addition to membership & community on-site experiences. You will need to be an expert in Salesforce Marketing Cloud and other tools in the Salesforce stack. As a critical business enabler, you will possess excellent communication and stakeholder management skills across different levels of the org. You should have deep experience working in a fast paced & high performing digital environment, consider yourself 'highly technical', and bring acute attention to consumer privacy management.   location: Boston, Massachusetts job type: Contract salary: $80 - 100 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Owns the management and solutioning of the technical infrastructure that powers Converse's .com marketingDesigns solution architecture and detailed tech specs and works closely with development teams throughout implementation cycleCoordinates and participates in testing and is responsible for insuring implementation integrityManages and structures process around production supportResponsible for managing vendor relationships, SOWs, legal/security reviews, and budgetWorks within an agile framework and partners closely with business product managers to ensure development and release schedule is in sync with business prioritiesManages Salesforce Marketing Cloud and is a hands-on SME in the toolPartners closely with Privacy, Infosec, and Legal teams to ensure solutions are designed and implemented in accordance with consumer privacy regulationsPartners closely with the analytics tech team around data integration work that powers martech solutionsStays informed on industry trends and new technologies within the martech space and influences the long-term strategy   qualifications: Experience level: ExperiencedEducation: Bachelors  skills: Digital MarketingProduct Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Requirements: Experience supporting operational products including account opening and maintenance 3-7 years' experience with broker-dealer/financial services software as either supplier or user Bachelor's degree (BA/BS) is required, or equivalent work experience Detail-oriented, creative thinker who thrives in a fast-paced and dynamic environment Experience in Agile development process, Scrum, and UI/UX concepts   location: Weston, Massachusetts job type: Permanent salary: $130,000 - 145,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: This includes working closely with Product Management to translate product strategy into prioritized feature release roadmaps, detailing feature requirements, and organizing work into a realistic delivery plan - The Product Owner, Account Operations plays a critical role in the Advisor360° Product Delivery team, working in partnership with Product Strategy, User Experience, Engineering, Training, and Support teams to define and organize a cadence of feature deliveries in several critical product areas, including digital onboarding, account opening, account and profile maintenance, account and suitability mailings, along with helping to integrate our system with transformative third-party vendors and solutions - Co-Develop Product Strategy - Partner with Product Management to drive strategic product initiatives and deliverables that move the platform forward - Follow industry and market developments to propose new innovations, products, and service offerings - Generate, Maintain, and Prioritize Product Backlog - Engage Product Management, Business Development, Sales, and Engineering to develop prioritized product roadmaps Optimize feature mix to deliver peak customer experience, business value, and feature throughput Meet with subject matter experts to gather and document business requirements while working closely with UI/UX to provide creative technology solutions to our company's business problems Organize work into logical increments that assist development in delivering usable functionality to market quickly, incrementally, and with high quality Drive the Release of Product Features and Releases Conduct walkthroughs of all completed specifications with the team to clarify understanding of requirements and restrictions Partner with engineering teams to develop creative solutions to scope, time, or resource issues, ensuring that available resources are maximized and delivery expectations are realistic Support Customer Awareness and Adoption Participate in client-focused introductions of upcoming feature and product releases, including performing some product feature demos Partner with training facilitators to introduce new functionality and make them experts on the product   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: product Owner (3 years of experience is required)Financial Service (3 years of experience is required)Product Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: As part of the Program Delivery team you will work directly with Delivery team(s) to assist in the planning, resource allocation, execution, and delivery of programs as assigned. You'll help define program/project deliverables and milestones as well as develop a RAID log and resource needs for your program. In collaboration with key stakeholders, management, and on- and off-shore resources, you will have full accountability and responsibility for their assigned program area. You will identify, measure, analyze, improve, and control program delivery processes. Requirements 8+ years of program management experience including leading cross-functional high-level initiatives and working in a fast-paced technology environmentAgile methodology experience (either working in an Agile environment or experience rolling out new to organization Agile methodology)Experience in a relevant industry (FinTech or WealthTech) desiredExperience managing technical implementations and deep knowledge of the SDLC (systems development life cycle)Working knowledge of Aha!, Jira, ServiceNow, MS ProjectDetail-oriented, innovative thinker who thrives in a fast-paced and dynamic environment with a proven ability to meet deadlinesBachelor's degree (BA/BS) or equivalent work experience Additional skills and knowledge Skilled at managing projects at enterprise scale that have broad organizational impact and/or high corporate visibilityAbility to work with a broad set of stakeholders both inside and outside of Customer Success teamsHigh enthusiasm, integrity, ingenuity, and resourcefulnessA strong verbal and written communicator who is motivated and excited to share outcomesPMP certification preferred but not required   location: Weston, Massachusetts job type: Permanent salary: $120,000 - 150,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Define program scope, business objectives, timeline, and the like working with client and company stakeholdersOrganize, plan, and monitor multiple interconnected projectsDevelop project charters, high-level timelines, resource requirements, and more as neededHandle day-to-day key activities for the program(s) assignedManage issues and risks to minimize impact on programs and projectsEngage with and present to senior management on various program and project topicsSupport the definition and creation of a culture of continuous process improvementManage program health, project initiatives, and allocation of needed resources (people and technology)Responsible for building meaningful and purposeful dashboards/reportsInterface with senior management and company stakeholders while also implementing, supporting, and reporting on the disaster recovery status of the platformEnsure the ability to recover critical business and IT systems in a timely and organized manner in the event of a successful ransomware attack or other high-impact eventWork with key stakeholders in defining, scoping, and testing DR service levels such as DR tiers, recovery time objectives (RTOs), recovery point objectives (RPOs), and others   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: SAAS (5 years of experience is required)Project Management (4 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.