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job summary: Desired skills, qualifications, or certifications: Minimum required of a bachelor's degree in business or the management of IT Not required but preferred: Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Fellow Business Continuity Institute (FBCI), Member Business Continuity Institute (MBCI), and/or NIMS/ICS certification Minimum of five years' experience in successfully planning, implementing, and sustaining disaster recovery programs Experience in creating and defining new operational models and procedures and explaining complex problems or situations. IT Infrastructure/Data Center history with several years of experience leading or working directly with teams building, maintaining or directing activity on File Servers, Application Operating Systems and Enterprise Network environments.Experience working with IT Business Applications teams, including both technical and business facing process requirements for application recovery procedures.Knowledge and experience creating Infrastructure run books and processes for environment recovery and application restorations during an IT DR exercise or event.Experience working with multi-discipline internal and external stakeholders and organizations to ensure the success and effectiveness of the Disaster Recovery program. Stakeholders include enterprise Board of directors/regents, Business Continuity leadership teams, Crisis Teams, Executive steering groups and enterprise risk management committees, enterprise operations management, line of business/departmental managers, business-unit program coordinators, IT, human resources, legal/compliance, audit, Financial Teams, IT cybersecurity, physical security, facilities management, suppliers/third party vendors and business partners. Have previous exposure with SunGard Availability Services or Recovery Point Systems Previous experience in working in the IT department as a Disaster Recovery coordinatorProven ability to occasionally work long hours and succeed under stressful conditions, such as during disasters Experience leading and managing high-performance multidisciplinary workgroups and teams as well as self-directed professionals to meet goals across multiple projects Experience in working with Service Providers or third-party vendorsOral and written communication skills, with the ability to communicate business and IT risks and their impacts on business productivity   location: COLUMBUS, Ohio job type: Contract salary: $55 - 67 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Develop and manage IT Infrastructure Disaster Recovery program components, including Program governance and operating frameworks, processes, incident identification, management and recovery plans and communications plans. Facilitate the IT Disaster Recovery program disciplines that address the response, recovery, restoration and resiliency needs of the enterprise. Facilitate the development and delivery of an IT Infrastructure DR testing, maintenance and ongoing improvement program for response, recovery and restoration strategies to ensure that NiSource can effectively respond, manage and recover from major disruptions. These disruptions can be from a broad range of current, emerging or newly recognized threats, including, but are not limited to, weather-related events, earthquakes/tsunamis, fires, pandemics, terrorist acts, criminal acts, cyberattacks, or political or social turmoil. Manage the enterprise's IT DR response, recovery, and restoration activities in the face of an actual disaster. Planning, build and management of the NiSource IT Disaster Recovery program include: ·Risk assessment for availability threats framework ·Business impact analysis framework ·Application Team engagement for Runbook and App Restoration Procedures ·Infrastructure Readiness evaluation and remedy ·Dependency mapping framework ·Recovery strategy framework ·Creation of Disaster Recovery plan templates and run books ·Exercising framework and schedule ·Training and awareness framework and methods ·Program improvement and management framework ·Key participation in Disaster Recovery Modernization effort with our internal Infrastructure team and the new DR supplier Recovery Point Systems   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required)  skills: Program Management (5 years of experience is required)Data Center (5 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: We are looking for an experienced, PMP skilled, Sr. Project Manager that has the experience to develop Microsoft Project Plan effort-driven infrastructure refresh projects that will deal with both our restaurant sites and our azure cloud infrastructure. Ability to use Microsoft Project competently to forecast with a resource-loaded effort-based plan, resolve actuals, and identify schedule and cost variances weekly and monthly is required. Will be responsible for the infrastructure, PC, and cloud refreshes for 450+ stores for our client.   location: New Albany, Ohio job type: Contract salary: $45 - 55 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: We are looking for an experienced, PMP skilled, Sr. Project Manager that has the experience to develop Microsoft Project Plan effort-driven infrastructure refresh projects that will deal with both our restaurant sites and our azure cloud infrastructure. Ability to use Microsoft Project competently to forecast with a resource-loaded effort-based plan, resolve actuals, and identify schedule and cost variances weekly and monthly is required. Will be responsible for the infrastructure, PC, and cloud refreshes for 450+ stores for Bob Evans   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: Project ManagementINFRASTRUCTURE PROJECT MANAGER Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Summary: Provide employees with support on all aspects of End-User computing digital assets (including but not limited to Laptops, Desktops, Printers, Mobile Devices, and software). Create a positive customer support experience and build strong relationships. Communicate promptly on progress and handle customers with a professional attitude. Provide support for incidents that require advanced troubleshooting skills that cannot be resolved by junior team members. As a senior member of the team, also responsible for documenting solutions to problems and mentoring and training junior team members. Primary Job Responsibilities: The responsibilities of this position include, but are not limited to: Prioritize, communicate, triage, and resolve issues in a timely manner.Provide 2nd level technical support for incidents that cannot be resolved by the Service Desk; both in person and remotelyMaintain asset and software inventory Image, configure, and deploy computersDeploy and troubleshoot software and hardware Log incidents in given ticketing systemProvide support for IT project implementations and performs miscellaneous job-related duties as assigned Engage appropriate IT resources and teams to resolve incidents that are beyond the scope of their ability or responsibilityAbility to analyze logs within multiple Microsoft applications to resolve user issues Rebuild windows profilesSupport PC replacement programs and emergency exchangesTroubleshoot network related issues.Administer access to applications Analyze and resolve VPN and MFA related issues Create and contribute to process improvement Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc. Job Skills: This position should possess the following skills/knowledge: Understand basic troubleshooting processesAbility to quickly assess problems and identify solution.Understanding of desktop group policy objects (GPO)Knowledge on how to re/image a workstation.Remote Support experienceConflict resolution and management Working knowledge of MS operating systems and applicationsSoftware Distribution and Patch Management tool experience Ability and desire to provide excellent customer service.Maintain healthy and friendly environment with team members and external departmentsGood communication skills that demonstrate ability to adapt to different situations with easeMust possess attention to detail and be able to manage time effectivelyAbility to prioritize many competing tasks with minimal supervisionStrong professional work ethicPositive attitude Educational Requirements: Associate's or Bachelor's degree in IT preferredITIL certification is preferredCompTIA A+ Core Series certification is required A combination of education, certification, and experience will be considered. Preferred Experience: 5+ years of MS Windows desktop operating system deployment experience required.5+ years of Ivanti (or other software distribution tools) experience required.Windows 10 desktop operating systems deployment and support experience requiredExperience in using ITSM systems like ServiceNow is required Physical Requirements: The employee will need to be able to lift and/or carry loads of up to 50 lbs without assistance   location: Hilliard, Ohio job type: Contract salary: $25 - 30 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Primary Job Responsibilities: The responsibilities of this position include, but are not limited to: Prioritize, communicate, triage, and resolve issues in a timely manner.Provide 2nd level technical support for incidents that cannot be resolved by the Service Desk; both in person and remotelyMaintain asset and software inventory Image, configure, and deploy computersDeploy and troubleshoot software and hardware Log incidents in given ticketing systemProvide support for IT project implementations and performs miscellaneous job-related duties as assigned Engage appropriate IT resources and teams to resolve incidents that are beyond the scope of their ability or responsibilityAbility to analyze logs within multiple Microsoft applications to resolve user issues Rebuild windows profilesSupport PC replacement programs and emergency exchangesTroubleshoot network related issues.Administer access to applications Analyze and resolve VPN and MFA related issues Create and contribute to process improvement Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: Desktop Support (2 years of experience is required)Helpdesk (2 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.