technical help desk 1.

job summary: Our client is looking for a Help Desk Technician for a 6+ month on-site contract in Sacramento, Ca. Required Skills: Basic Tech skillsWindows and Laptop FamiliarityActive DirectoryImagingApp installation Pay rate $26   location: Sacramento, California job type: Contract salary: $25 - 26 per hour work hours: 8am to 4pm education: No Degree Required   responsibilities: Basic Tech skillsWindows and Laptop FamiliarityActive DirectoryImagingApp installation Pay rate $26   qualifications: Experience level: Entry LevelMinimum 3 years of experienceEducation: No Degree Required  skills: HelpdeskActive directoryWindowsApplication Installs Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Our client is looking for a Training and Curriculum Specialist for a 4 month remote contract. We are looking for someone who can write curriculum both for instructor led and online eLearning courses Overall Responsibilities: PCG is responsible for writing and delivering training on a new integrated eligibility system for a state agency that will include the following programs: Medicaid, CHIP, TANF, SNAP, child care, Child Welfare, Adult Protective Services, Youth Services, and Child Support. The trainer will review system documentation and write training to teach state workers how to use the new system. Specific Responsibilities: Responsibilities: Design, develop, and deliver training curriculum for large-scale Integrated Eligibility Systems (IES - SNAP, Medicaid, TANF, Child Care), Child Support, and Child Welfare systems Prepare lesson plans and develop other training materials including desk aids, handbooks, infographics, etc. Training-related administrative tasks including but not limited to: scheduling, facilities, training calendar release, and participant registration and tracking Translate in-person trainings to webinars and videos Work with e-learning developer to create standalone training modules and videos Conduct course evaluations, analysis, and recommendations for improvements Conduct training needs assessments, by user role and provide recommendations Required Skills: (If applicable) Familiarity with commonly used training / learning and development concepts, practices, and procedures Ability to quickly learn and deliver training on large-scale government eligibility or case management software systems Skilled at delivering training to adult learners on government eligibility systems Ability to effectively present information clearly and concisely, and respond to questions from different user groups Excellent verbal and written communication skills, including ability to compose training materials, reports, business correspondence, and procedure manuals Excellent interpersonal and customer service skills Exceptional organizational skills, attention to detail, and problem solving Demonstrates critical thinking and analytical skills Ability to manage time effectively in a fast-paced environment, and multi-task on competing demands and deadlines Required Experience: Bachelor's degree2+ years of "hands on" training and curriculum development or related experienceExperience with diverse training modalities such as live instructor-led, computer-basede-learning videos, web conference webinar trainings, etc. Desired Experience: Experience training professionals to use large-scale government eligibility or case management systemsExperience with Learning Management Systems Subject matter expertise and/or knowledge of government health and human service programs including TANF, Medicaid, SNAP, Child Care, Child Support, and Child Welfare   location: SACRAMENTO, California job type: Contract salary: $25 - 30 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Our client is looking for a Training and Curriculum Specialist for a 4 month remote contract. We are looking for someone who can write curriculum both for instructor led and online eLearning courses Overall Responsibilities: PCG is responsible for writing and delivering training on a new integrated eligibility system for a state agency that will include the following programs: Medicaid, CHIP, TANF, SNAP, child care, Child Welfare, Adult Protective Services, Youth Services, and Child Support. The trainer will review system documentation and write training to teach state workers how to use the new system. Specific Responsibilities: Responsibilities: Design, develop, and deliver training curriculum for large-scale Integrated Eligibility Systems (IES - SNAP, Medicaid, TANF, Child Care), Child Support, and Child Welfare systems Prepare lesson plans and develop other training materials including desk aids, handbooks, infographics, etc. Training-related administrative tasks including but not limited to: scheduling, facilities, training calendar release, and participant registration and tracking Translate in-person trainings to webinars and videos Work with e-learning developer to create standalone training modules and videos Conduct course evaluations, analysis, and recommendations for improvements Conduct training needs assessments, by user role and provide recommendations Required Skills: (If applicable) Familiarity with commonly used training / learning and development concepts, practices, and procedures Ability to quickly learn and deliver training on large-scale government eligibility or case management software systems Skilled at delivering training to adult learners on government eligibility systems Ability to effectively present information clearly and concisely, and respond to questions from different user groups Excellent verbal and written communication skills, including ability to compose training materials, reports, business correspondence, and procedure manuals Excellent interpersonal and customer service skills Exceptional organizational skills, attention to detail, and problem solving Demonstrates critical thinking and analytical skills Ability to manage time effectively in a fast-paced environment, and multi-task on competing demands and deadlines Required Experience: Bachelor's degree2+ years of "hands on" training and curriculum development or related experienceExperience with diverse training modalities such as live instructor-led, computer-basede-learning videos, web conference webinar trainings, etc. Desired Experience: Experience training professionals to use large-scale government eligibility or case management systemsExperience with Learning Management Systems Subject matter expertise and/or knowledge of government health and human service programs including TANF, Medicaid, SNAP, Child Care, Child Support, and Child Welfare   qualifications: Experience level: Entry LevelMinimum 3 years of experienceEducation: Bachelors  skills: TrainingContent Strategy Planning Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: We have a contract to hire opportunity for a Technical Writer in Roseville, CA. This role is 100% onsite. TECHNICAL WRITER JOB DESCRIPTION: Summary/Objective: Under general supervision, conducts, coordinates, and implements the preparation of a wide variety of customer-facing product support literature. ESSENTIAL FUNCTIONS: Plans, organizes, prepares, writes, and implements science lab activities and product support literature.Confers with engineers, product marketing managers and technical support personnel to identify and establish required technical specifications for determination of appropriate documentation materials.Utilizes product drawings, specifications, mockups and product samples to integrate and delineate technology, operating procedure and detail targeted to the K-14 science education audience worldwide.Develops source material and coordinates the preparation of required illustrative materials. Integrates drawings, sketches, and graphics as necessary into standard manual templates.Plans format and arranges layout for a variety of customer-facing documents; edits work for conformance to publication standards and specifications.Authors documents for ease in language translation and localization.Updates existing literature as needed.Collaborates with technical and clerical staff, as needed, to complete projects. POSITION REQUIREMENTS: Bachelor's degree in a technical field, or related experience with High School DiplomaOne year of technical writing and editing experience.Familiarity with MS Office (esp. Word, Excel, Power Point, Outlook, Visio) and Google G Suite DESIRED QUALIFICATIONS (if do not have, be willing to learn): XML authoring tools (e.g. Oxygen XML Editor, MadCap Flare, Adobe Framemaker)Formatting and styling PDF output using CSSCreating illustrations using Solidworks Composer and editing SVG filesVersion control using Git SKILLS AND ABILITIES: Excellent verbal and written communication skillsDetail-orientedGood organizational and multi-tasking skillsProblem solving/analysisTime management and task completion skillsTeam player Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand, walk, use hands and fingers, handle or feel, reach with hands and arms, twist and turn body. This position requires the ability to occasionally lift office products and supplies, up to 35 pounds, as well as pushing or pulling items with a force of up to 5 pounds. This position does require the ability to perform under stressful conditions and high-volume demands.   location: ROSEVILLE, California job type: Contract salary: $28 - 32 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Plans, organizes, prepares, writes, and implements science lab activities and product support literature.Confers with engineers, product marketing managers and technical support personnel to identify and establish required technical specifications for determination of appropriate documentation materials.Utilizes product drawings, specifications, mockups and product samples to integrate and delineate technology, operating procedure and detail targeted to the K-14 science education audience worldwide.Develops source material and coordinates the preparation of required illustrative materials. Integrates drawings, sketches, and graphics as necessary into standard manual templates.Plans format and arranges layout for a variety of customer-facing documents; edits work for conformance to publication standards and specifications.Authors documents for ease in language translation and localization.Updates existing literature as needed.Collaborates with technical and clerical staff, as needed, to complete projects.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: Technical Writing Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.