Requirements (required skills, experience, qualifications)
- 5 years experience in similar job to support a site of 100+ users
- first time right approach
- communication skills: understanding the IT issues and explaining the IT update/fix.
Nice to Have (preferred skills, experience, qualifications)
- ServiceNOW IT ticket application.
Onsite Requirement
- Working Hours: 8am - 5pm, Mon-Fri
location: Austin, Texas
job type: Contract
salary: $38 - 43 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
- Build PC's for new hires
- Resolve Incident and Service requests based on handover training and documentation
- Site infrastructure maintenance: Routers, Switches, Firewall, Wifi access points
- Smartphone MGT: add, delete, change
- Documentation
- Zoom conference room maintenance
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Associates (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.