hit- epic pb analyst.

job summary: Duties: Responsible for installation, configuration, image deployment and maintenance and support of PCs, Laptops, Printers and other computer devices for F&CH Information Technology. The position is responsible for providing support and input on the direction of the end user desktop experience including hardware and software evaluation and selection, image maintenance, virtual technologies and capacity planning. Other duties as assigned. Manages and supports Desktop Engineering support tools, including SCCM with the ability to support MDM. Deploys monthly desktop updates. Qualifies and packages software for distribution. Qualifies hardware for desktop images. Develops and maintains patch management solutions. Able to resolve complex desktop issues. Skills: 3-5 years of related work experience. Requires strong written and verbal communication skills. Customer service orientation and strong interpersonal skills necessary in order to work effectively within the Information Technology department and with other operational stakeholders. strong capabilities working to plan and meeting deadlines. Outstanding knowledge and skills in PC and notebook computer environments. Fully utilizes standard, required tool sets (Remedy, PWA, ITIL, etc.) Education: Knowledge of computer principles at a level normally acquired through completion of an Associate degree in a relevant technology field or acquired through a combination of education and experience is required.   location: Milwaukee, Wisconsin job type: Permanent salary: $60,000 - 90,000 per year work hours: 8am to 4pm education: Associates   responsibilities: Duties: Responsible for installation, configuration, image deployment and maintenance and support of PCs, Laptops, Printers and other computer devices for F&CH Information Technology. The position is responsible for providing support and input on the direction of the end user desktop experience including hardware and software evaluation and selection, image maintenance, virtual technologies and capacity planning. Other duties as assigned. Manages and supports Desktop Engineering support tools, including SCCM with the ability to support MDM. Deploys monthly desktop updates. Qualifies and packages software for distribution. Qualifies hardware for desktop images. Develops and maintains patch management solutions. Able to resolve complex desktop issues. Skills: 3-5 years of related work experience. Requires strong written and verbal communication skills. Customer service orientation and strong interpersonal skills necessary in order to work effectively within the Information Technology department and with other operational stakeholders. strong capabilities working to plan and meeting deadlines. Outstanding knowledge and skills in PC and notebook computer environments. Fully utilizes standard, required tool sets (Remedy, PWA, ITIL, etc.)   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Associates  skills: Capacity PlanningCustomer ServiceDesktop EngineeringEngineering SupportITILSystem AdminADMINISTRATORSystem AnalystServersSystem EngineerActive directoryExchangeWindows Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results.What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetingsCreate scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointmentsWork independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activitiesProficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

job summary: Support various applications and technologies to ensure system availability and stability by responding to and resolving Tier II support calls from ITS Service Desk within the service level agreements established by the business units using established troubleshooting techniques. Will also provide after-hours on call support on an established schedule, including some weekends, r+C44:C45esolve critical business outages and provide incident and problem management for application and web server related issues Implementation of simple application solutions, automated jobs and processes, and new technologies as approved by management to ensure functionality is maintained and/or improved. Will also be responsible to correctly sundown unused system components after determining and eliminating all dependencies to other systems. Communicate concise information to other staff members regarding bank systems to ensure overall staff knowledge continues to improve, allowing better customer service long-term by cross communication with other teams on technologies. Also responsible for developing and maintaining written documentation of new and existing systems which may include: system diagrams, system overviews, knowledge base entries, service level agreements, maintenance windows, and support contact information Effectively communicate with technology and business line units. Provide concise/accurate problem and change reporting as well as provide and support testing activities by the TCoE and other groups. Provide incident and problem management for application related issues. Perform reporting and project management duties in accordance of Project Management methodology and ITS Production Control standards, which includes: time reporting, requests for change, and other project management deliverables. Provide timely and accurate status updates to management for review. Create/maintain application inventories, including relevant vendor information. Work with vendor technical support of routine issues. Engage external vendors to improve the applications though support calls and enhancement requests as approved by management. Maintain an understanding of application specific data structure, tables, keys & diagrams. Perform simple queries of databases as part of application troubleshooting. Research new applications, understand their viability within the organization, and contribute in projects related to those applications. Utilize research findings to suggest improvements for new and existing systems. Provide input of testing approach and plans Apply training techniques to grow understanding and usage of the applications. Associate's Degree or equivalent combination of education and experience. 6 months to 2years of experience. Must have administrator experience with Cherwell (ideally) OR SIMILAR ITSM tool (ServiceNow, FrontRange) NOT just as a user. Ability to translate non-technical descriptions and requirements into technical solutions. Desired skills would include a basic level of servers (debugging, restarting services, etc.) Experience in scripting languages (PowerShell preferred) Experience installing and upgrading system type software. Experience with an IT Service Management tool (Cherwell, FrontRange, Service Now, etc.) High level understanding of APIs High level understanding of Postman. High level understanding of Microsoft Active Directory. High level understanding of relational database concepts. High level understanding of the Software Development Lifecycle. Knowledge of SaaS applications with both hosted and on-premise components. strong troubleshooting skills and ability to test software configurations against desired functionality.  location: MILWAUKEE, Wisconsin job type: Contract work hours: 8am to 4pm education: Bachelors   responsibilities: Support various applications and technologies to ensure system availability and stability by responding to and resolving Tier II support calls from ITS Service Desk within the service level agreements established by the business units using established troubleshooting techniques. Will also provide after-hours on call support on an established schedule, including some weekends, r+C44:C45esolve critical business outages and provide incident and problem management for application and web server related issues Implementation of simple application solutions, automated jobs and processes, and new technologies as approved by management to ensure functionality is maintained and/or improved. Will also be responsible to correctly sundown unused system components after determining and eliminating all dependencies to other systems. Communicate concise information to other staff members regarding bank systems to ensure overall staff knowledge continues to improve, allowing better customer service long-term by cross communication with other teams on technologies. Also responsible for developing and maintaining written documentation of new and existing systems which may include: system diagrams, system overviews, knowledge base entries, service level agreements, maintenance windows, and support contact information Effectively communicate with technology and business line units. Provide concise/accurate problem and change reporting as well as provide and support testing activities by the TCoE and other groups. Provide incident and problem management for application related issues. Perform reporting and project management duties in accordance of Project Management methodology and ITS Production Control standards, which includes: time reporting, requests for change, and other project management deliverables. Provide timely and accurate status updates to management for review. Create/maintain application inventories, including relevant vendor information. Work with vendor technical support of routine issues. Engage external vendors to improve the applications though support calls and enhancement requests as approved by management. Maintain an understanding of application specific data structure, tables, keys & diagrams. Perform simple queries of databases as part of application troubleshooting. Research new applications, understand their viability within the organization, and contribute in projects related to those applications. Utilize research findings to suggest improvements for new and existing systems. Provide input of testing approach and plans Apply training techniques to grow understanding and usage of the applications. Associate's Degree or equivalent combination of education and experience. 6 months to 2years of experience. Must have administrator experience with Cherwell (ideally) OR SIMILAR ITSM tool (ServiceNow, FrontRange) NOT just as a user. Ability to translate non-technical descriptions and requirements into technical solutions. Desired skills would include a basic level of servers (debugging, restarting services, etc.) Experience in scripting languages (PowerShell preferred) Experience installing and upgrading system type software. Experience with an IT Service Management tool (Cherwell, FrontRange, Service Now, etc.) High level understanding of APIs High level understanding of Postman. High level understanding of Microsoft Active Directory. High level understanding of relational database concepts. High level understanding of the Software Development Lifecycle. Knowledge of SaaS applications with both hosted and on-premise components. strong troubleshooting skills and ability to test software configurations against desired functionality.   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Bachelors  skills: cherwellservice deskField Service Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.