job summary: Are you located in Jacksonville and looking to work for a company where your work will make a difference in the lives of others? Our client is looking for a dedicated and mission driven Business Systems Analyst to join their growing non profit organization. This position offers a hybrid work environment with 3 days in the office and 2 flex or remote days. Not open to candidates requiring sponsorship at this time. **Excellent benefits package - This client pays 100% of the employee and family medical, dental and vision.** location: Jacksonville, Florida job type: Permanent salary: $58,400 - 85,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: Job Description The Business Systems Analyst supports and maintains Information Technology (IT) solutions. The Business Systems Analyst gathers business requirements, creates and completes user acceptance testing, serves as liaison among IT and business partners, providing technical and business solutions to meet user needs. The Business Systems Analyst translates business and functional requirements into technical specifications and works with team members to test and implement changes. DUTIES & RESPONSIBILITIES Review, analyze, and critically evaluate user requests and business systems to evaluate the business need for changes and define associated deliverables.Review business functions, identify information needs and functional requirements, evaluate output requirements and formats.Document requirements, define scope and objectives, and formulate systems to parallel business strategies.Translate business requirements into detailed user cases and user stories.Translate user stories into technical design requirementsSupport the business in creating and developing business cases.Research, identify, and recommend creative solutions to solve business systems challenges.Proactively communicate and collaborate with team and business partners.Participate in testing activities and writing test cases for QA based upon project requirements.Recommend controls and proactively assess processes to reduce risk and identify potential future issues.Define technical project requirements and adhere to project milestones, phases, and elements.Maintain system protocols by writing and updating procedures.Prepare technical reports by collecting, analyzing, and summarizing information and trends.Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Demonstrated ability documenting process flow charts and mapping business ideas to technical solutions.Working knowledge of various sequential design processes and modeling methodologies, e.g., Waterfall, Agile.strong project management skills. Skillful in implementing technology-enabled business solutions for clients.Demonstrated proficiency in Microsoft Office, e.g. Visio, Project, Excel.Demonstrated proficiency in Atlassian JIRA and Confluence.Ability to organize requirements by features and user stories and create a backlog for use throughout the project lifecycle.strong analytical skills. Demonstrated ability to analyze information and identify and define problems.strong collaboration skills. Demonstrated ability to work effectively as a team member and resolve problems. Ability to influence others to gain consensus on the most effective solution.Knowledge of technical best practices. strong research skills.Demonstrated ability to drive projects to successful outcome, providing excellent customer service to ensure project success and client satisfaction.Excellent verbal and written communications skills.strong presentation skills. Ability to present technical and non-technical information clearly and concisely to various audiences.Demonstrated ability to proactively identify and recommend mitigations for security concerns.Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues.Ability to adapt quickly to changing priorities and manage multiple deadlines.Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements: Five years of experience as business systems analyst in a technology environment utilizing software design processes and methodologies.Three years of experience with system analysis principles, methods, procedures, practices, and tools.Three years of project management experience. Preferences: Five years of experience supporting web platforms and technologies; or five years of experience supporting Finance, Legal, or Human Resources applications and technologies; or five years of experience supporting Salesforce and Business Intelligence applications and technologies.Three years of experience with SQL queries and SQL Reporting Services.Three years of experience with testing, documenting test cases, and data mapping.. EDUCATION Requirements: Bachelor's degree. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree. Preferences: Bachelor's degree in business systems, computing, metrics, or related field. CERTIFICATIONS & LICENSURE Requirements: None Preferences: Project Management Professional (PMP) WORK ENVIRONMENT/PHYSICAL DEMANDS General office environment; temperature controlled.Up to 25% travelRoutinely uses standard office equipment, e.g., copiers, phones, computers, filing cabinetsSitting for extended periodsMay require lifting/carrying items up to 20 pounds qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors skills: Business Analysis Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. 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