command and control manager.

Randstad is seeking experienced Complaint Risk Management Specialists to join a dynamic insurance company. The Complaint Risk Management Specialist will leverage a combination of critical competencies, acquired in- depth knowledge and business acumen, and proven independent discretionary judgement to create substantive, nuanced letters that respond to the concerns raised, mitigate any potential risks, and contribute to executing the LTC rate action related business strategy, while meeting all internal and external requirements/deadlines. salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities Assume individual ownership for concurrently managing multiple complaint cases at a level commensurate with team average/expectations and in support of Genworth’s LTC rate action related business strategy, while meeting all internal and external business and regulatory requirements and deadlines. Apply strategic/tactical critical thinking and complex problem solving skills and execute comprehensive complaint case research to identify concerns and anticipate/assess any potential risks. As needed, work collaboratively cross-functionally in executing research. Leverage seasoned business acumen and proven independent discretion in creating substantive, nuanced letters that respond to the concerns raised, mitigate any potential risks, communicate positions in support of the company’s business strategy, and are in compliance with company business practices/procedures and legal requirements, as well as applicable laws and regulations.  SkillsRisk ManagementVerbal CommunicationAnalytical ThinkingRisk - AnalysisMitigationWritten CommunicationVendor ManagementChange managementQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Description: Command & Control Manager - Supporting global function for Global Financial Line of Business Technologies, delivering a 24*7 service for 650+ Applications. Follow the sun operation is needed to support this function and US based resources are critical to allow this to operate seamlessly. Partnership with global team mates to allow for successful delivery of the function is essential. Required Job Skills Experience of performing Major Incident and Problem Management roleITIL CertificationExcellent communication skills both verbal and written; must be able to appropriately convey ideas, concerns and opinions across differing levels of managementMust be flexible and have experience working in a fast paced & high pressure environment and results driven with attention to detailA team player who must be able to work under pressure, juggle multiple priorities to meet deadlines without close supervisionA disciplined thinker and capable of working across organizational boundaries in a very demanding, high-output environment Desired Job Skills Experience working in a large enterprise IT OrganziationPayments and Treasury Cash Management knowledge advantageousComfortable presenting to and interacting with leadershipProficient in Microsoft Office applications -- Word, Excel, PowerPoint and OutlookProficiency with financial systems examples include but not limited to: SharePoint, Ariba, Concur, WebEx, Tableau, ITSM   location: Henrico, Virginia job type: Contract salary: $52 - 62 per hour work hours: 9am to 5pm education: Bachelors   responsibilities: Supporting global function for Global Financial Line of Business Technologies, delivering a 24*7 service for 650+ Applications. Follow the sun operation is needed to support this function and US based resources are critical to allow this to operate seamlessly. Partnership with global team mates to allow for successful delivery of the function is essential.   qualifications: Experience level: ExperiencedMinimum 8 years of experienceEducation: Bachelors  skills: ITILManager Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Our client is seeking two Senior QA Engineer's to join their team in a six month contract-to-hire capacity. They have just returned to office in a hybrid setting, 3 days on site and 2 days remote weekly. Candidate must be commutable to one of the following locations or open to relocation promplty. 3 OFFICE LOCATIONS ARE Richmond, VA; Eden Prairie, MN; and Plano, TX. Responsibilities Participate in the full development life cycle, working within broadly defined parameters, including estimation, test plan execution and software quality needs.Writing and executing test plans, designing and developing test tools, debugging and reporting code bugs and pushing quality upstream.Analyzes design, develop and maintain automated scripts and manual regression test plans for a variety of interfaces. Develop automation frameworks consisting of functional libraries while adhering to coding standards.Assists in planning, scheduling and implementing automation projects. Monitors automation projects and ensures that projects are completed on schedule and within budget.Performs evaluation of existing and future products and systems and determines candidates for automation.Analyzes scripts and performs code reviews of automated scripts. Reports results of automated scripts in test management tools. Provides updates on automation progress and custom reporting as requested.Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing.Provides training and technical assistance to members of the automation team. May assist with training on software enhancements. May cross-train and mentor less experienced QA team members.Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards.Collaborate with Business Project Managers, Technical Delivery Managers, Applications Development and Infrastructure managers to document, investigate and resolve quality issues.Provide test progress report with metrics to project stakeholders.Recommend staffing requirements and updates to the resource forecast.Keeps abreast of software industry "Best Practices" and trends and communicates new information to QA team.Perform other duties as assigned or self-initiated. Work Hours 8:00 AM to 4:00 PM   location: Henrico, Virginia job type: Contract salary: $60 - 80 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Participate in the full development life cycle, working within broadly defined parameters, including estimation, test plan execution and software quality needs.Writing and executing test plans, designing and developing test tools, debugging and reporting code bugs and pushing quality upstream.Analyzes design, develop and maintain automated scripts and manual regression test plans for a variety of interfaces. Develop automation frameworks consisting of functional libraries while adhering to coding standards.Assists in planning, scheduling and implementing automation projects. Monitors automation projects and ensures that projects are completed on schedule and within budget.Performs evaluation of existing and future products and systems and determines candidates for automation.Analyzes scripts and performs code reviews of automated scripts. Reports results of automated scripts in test management tools. Provides updates on automation progress and custom reporting as requested.Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing.Provides training and technical assistance to members of the automation team. May assist with training on software enhancements. May cross-train and mentor less experienced QA team members.Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards.Collaborate with Business Project Managers, Technical Delivery Managers, Applications Development and Infrastructure managers to document, investigate and resolve quality issues.Provide test progress report with metrics to project stakeholders.Recommend staffing requirements and updates to the resource forecast.Keeps abreast of software industry "Best Practices" and trends and communicates new information to QA team.Perform other duties as assigned or self-initiated.   qualifications: Experience level: ExperiencedMinimum 6 years of experienceEducation: Bachelors  skills: Automated QA Testing (6 years of experience is preferred)QA (6 years of experience is preferred)Selenium (6 years of experience is preferred)JAVAJENKINS (6 years of experience is preferred)MochaWebdriveriotypescript Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.