The Control room shift manager, responsibilities include:
- Disseminating information to and from all interfacing / impacted parties
- Monitoring overall progress against plans (testing and deployment checklists, milestones, etc. across all phases of testing)
- Assisting the Issue Trackers with notifying and pulling impacted parties into applicable discussions on the bridgeline
- Manage communications between the CR and all involved parties
- Conduct status calls (as required) during shifts
- Ensuring a smooth transition between shifts
- Conducting shift debriefs with incoming CR Manager, reviewing all issues
- Coordinate and approve request from other teams
- Disseminate information to and from all interfacing/impacted parties
- Ensure proper coordination over all mail in and out of the CR (overseeing the mailbox manager)
- Updating meeting minutes
- Managing / overseeing all virtual communications on the SharePoint
- Manage issues, assignment of issues and oversee issues to be logged by issue tracker (logs them if no issue tracker on shift)
- Coordination of environment calls / update environment request SharePoint
- Good communication and interpersonal skills, ability to take decision & problem solving ability, good to have MS-project knowledge, good to have functional testing knowledge
location: Charlotte, North Carolina
job type: Contract
salary: $52 - 62 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
- Monitoring overall progress against plans (testing and deployment checklists, milestones, etc. across all phases of testing)
- Assisting the Issue Trackers with notifying and pulling impacted parties into applicable discussions on the bridgeline
- Manage communications between the CR and all involved parties
- Conduct status calls (as required) during shifts
- Ensuring a smooth transition between shifts
qualifications:
- Experience level: Experienced
- Minimum 10 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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