Position Summary
- Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc.
- Performs troubleshooting, analysis, research and resolution using advanced query and programming skills. Conducts root cause analysis for incidents and problems including single user and branch issues escalated by Advisory users
- Able to partner and build subject matter expert teams to identify cause and resolution to escalations where root cause/issue is caused by technology supported by partner teams
- Provides monitoring of the environment during release or independent change and tracks changes to the production environment
- Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
- Ability to debug and troubleshoot performance and software issues
- Managing changes, defects, and projects across various testing and PROD environments
- Able to handle multiple tasks/projects and adapt to a constantly changing environment
- Ability to work independently and within a team
- Must be willing to work after hours and weekends to support release changes
- 5 or more years of hands on experience in Application support, ensuring stability for high-volume, multi-tiered, distributed transactional applications in a production environment
- Hands on experience with DEVOPS on LINUX & Windows Operating Systems, System Administration and Automation
- Ability to plan, design, create programs, and document through AGILE framework & DEVOPS using XLR/Ansible
- Hands on experience with Application Middleware (.Net/IIS/TOMCAT/WEBSPHERE/MuleSoft/JBOSS/Apache)
- Hands on experience with LINUX Shell & PowerShell scripting
- Hands on experience with AppViewX, PowerBroker (Job creation/execution) and Autosys
- Troubleshooting RHEL software and hardware issues
- Degree in Computer Science, Electronics, Communication, Information Technology
location: PENNINGTON, New Jersey
job type: Contract
salary: $63 - 73 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
- Performs troubleshooting, analysis, research and resolution using advanced query and programming skills. Conducts root cause analysis for incidents and problems including single user and branch issues escalated by Advisory users
- Able to partner and build subject matter expert teams to identify cause and resolution to escalations where root cause/issue is caused by technology supported by partner teams
- Provides monitoring of the environment during release or independent change and tracks changes to the production environment
- Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
- Ability to debug and troubleshoot performance and software issues
- Managing changes, defects, and projects across various testing and PROD environments
- Able to handle multiple tasks/projects and adapt to a constantly changing environment
- Ability to work independently and within a team
- Must be willing to work after hours and weekends to support release changes
qualifications:
- Experience level: Experienced
- Minimum 8 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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