This individual will be engaged in assisting with cloud laptop White Glove migration. The process will involve a high level of end user interaction with various staff to understand and document the current users hardware, software, profile and assess the ability for an inplace or replacement style migration.
location: STAMFORD, Connecticut
job type: Contract
salary: $28 - 30 per hour
work hours: 8am to 5pm
education: High School
-At least 5 years' combined experience in End User computing supporting Windows 7 and Windows 10
-Run asset inventory reports and communicate upcoming end user deployments
-Undertake device assessments and upgrades using predefined processes to ensure devices are available in line with the deployment schedule
-Work with Intune for deployments and asset management registration
-Provide post deployment end user support throughout the roll-out period
-Assist users data backup via OneDrive.
-Manage and update deployment tickets using ServiceNow.
-Assist with asset returns and reconciliation
The essential functions of this role include:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: High School
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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