The Lead Business Systems Analyst is responsible for the processes, architecture, and overall performance of Sales Operations Managed Tools. This role will partner closely with the Sales,Finance, HR, and Client Success to ensure effective and scalable solutions for the Client Development Organization. This role may act as the Product Owner for various tools/solutions as assigned. This role is expected to demonstrate a high degree of technical aptitude and be hands with technical solutions.
What Youll Be Doing
? Working with Sales, Finance, Client Success, Product Management, and others to ensure our Sales
Tools meet a broad set of needs with a strong emphasis on architecting solutions that are
efficiency/scalability.
? Building declarative solutions whenever possible and collaborate with development team when code is
needed.
? Documenting existing business processes & making recommendations for improvement.
? Assisting in vendor evaluation and assessment of buy vs. build decisions.
? Working closely with Support teams to reduce manual intervention and increase scalability of
processes and tools.
? Making tooling roadmap suggestions
? Leading projects as assigned and owning the outcome.
? Supporting ad-hoc analysis as needed.
Qualifications
? Bachelor's degree required or equivalent experience. Technical discipline preferred.
? 5+ years of salesforce.com administration experience including technical ownership or program
oversight. At least 4 years with Lightning UI.
? Salesforce.com expertise in
o Sales & Service Cloud
o Security model & role hierarchy
o Automation tools (Flow Builder, Process builder)
o Mass data manipulation (e.g., data loading)
o SOQL
o Lightning UI build
o Lead to Order processes
? A data-driven mindset and strong demonstrated analytical and problem-solving skills - ability to
influence, drive decisions, and lead discussions utilizing data.
? Ability to build relationships and to influence and collaborate across departments to achieve
objectives.
? Possess a high level of integrity. Be widely trusted, direct, and truthful, with the ability to establish and
maintain effective relationships and gain confidence.
? Proven organizational skills with attention to detail and the ability to prioritize and work well in an
environment with competing demands.
Bonus Qualifications
? Salesforce CPQ or Apptus
? Experience with Alteryx or similar toolset
? High-level scripting language (e.g., Python, JavaScript) is major bonus
? Fluent in SQL
? integration toolset (e.g., Informatica, Workato, etc.)
? APEX and Salesforce.com Triggers
location: New York, New York
job type: Contract
salary: $65 - 75 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
What You'll Be Doing
? Working with Sales, Finance, Client Success, Product Management, and others to ensure our Sales
Tools meet a broad set of needs with a strong emphasis on architecting solutions that are
efficiency/scalability.
? Building declarative solutions whenever possible and collaborate with development team when code is
needed.
? Documenting existing business processes & making recommendations for improvement.
? Assisting in vendor evaluation and assessment of buy vs. build decisions.
? Working closely with Support teams to reduce manual intervention and increase scalability of
processes and tools.
? Making tooling roadmap suggestions
? Leading projects as assigned and owning the outcome.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information
