Provide daily tech support to ensure users have everything they need to work efficiently ? Update computer software, and upgrade hardware and systems. ? Assist with network admin, and ensure system security. ? Maintain databases, and identify and resolve database performance issues, including capacity planning, system sizing, and ongoing maintenance/tuning to ensure maximum performance. ? Support integration of multiple (SQL) databases, promoting synergies between various apps (CRM, Port+, Paper Vision, Call Block). ? Interface with 3rd party SQL developer. ? Evaluate the existing database and recommend improvements for performance efficiency. ? Query database for "one-off" user requests. ? Maintain documentation and coding standards.
location: BOCA RATON, Florida
job type: Permanent
salary: $60,000 - 80,000 per year
work hours: 8am to 5pm
Skill Requirements: ? Exceptional ability to provide technical support and resolve queries. ? Advanced knowledge of database maintenance and system security. ? Ability to keep up with technological innovation and trends in IT support. ? Minimum of 1-year experience in the following: ? Troubleshooting and resolving database problems using native & third-party monitoring and troubleshooting tools ? Backups, restores, and recovery models ? Database capacity planning and production support ? Maintaining database security, integrity, and availability ? Highly organized and detail-oriented with strong analytical and problem-solving skills. ? Ability to prioritize and execute tasks in a high-pressure environment. ? Expertise and drive to integrate and grow our current database systems. ? Excellent verbal and written co
The essential functions of this role include:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors
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