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103 jobs found for call center sales representative in phoenix, arizona

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    • phoenix, arizona
    • temp to perm
    • $14 per hour
    Attention Phoenix CSRs! Randstad is working with a local government agency in Downtown Phoenix to identify a small team of Call Center Customer Service Representatives to support their healthcare division! The ideal candidates will have 1+ Year of direct Call Center experience, including inbound & outbound calls, with great communication and time management skills. Any prior experience within Healthcare and Enrollment Services, and English/Spanish speaking candidates, would be a huge plus!    Pay: $14.00/HRLocation: Phoenix, AZ 85034 (Fully onsite)Hours: Monday-Friday, 8:00AM-5:00PMPlease Note: Attendance is critical! MUST be on the phone by 8AM each morning.Duration: 6 Months Contract-to-Hire  Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90-days on assignment!   ResponsibilitiesThese Customer Service Representatives handle a steady volume of enrollment applications for medical providers with great quality customer service. Receive calls from customers, members, providers and the general public, with questions ranging from verification of eligibility, enrollment, Medicaid and Medicare.Process enrollment actions and assist members in choosing the best health plan that meets their needs, along with creating medical attention case referrals.Navigate multiple computer systems while on calls with customers.Work efficiently in a fast-paced, high volume call center environment. Each representative can take upwards of 95 calls per day, with 5-min average for each call. Skills Call Center (6 months of experience is required)Inbound and Outbound Calls (6 months of experience is required)Customer Service (1 year of experience is required)Telephone EtiquetteBasic Computer SkillsTime ManagementGoogle PlatformHealthcare Industry  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Attention Phoenix CSRs! Randstad is working with a local government agency in Downtown Phoenix to identify a small team of Call Center Customer Service Representatives to support their healthcare division! The ideal candidates will have 1+ Year of direct Call Center experience, including inbound & outbound calls, with great communication and time management skills. Any prior experience within Healthcare and Enrollment Services, and English/Spanish speaking candidates, would be a huge plus!    Pay: $14.00/HRLocation: Phoenix, AZ 85034 (Fully onsite)Hours: Monday-Friday, 8:00AM-5:00PMPlease Note: Attendance is critical! MUST be on the phone by 8AM each morning.Duration: 6 Months Contract-to-Hire  Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90-days on assignment!   ResponsibilitiesThese Customer Service Representatives handle a steady volume of enrollment applications for medical providers with great quality customer service. Receive calls from customers, members, providers and the general public, with questions ranging from verification of eligibility, enrollment, Medicaid and Medicare.Process enrollment actions and assist members in choosing the best health plan that meets their needs, along with creating medical attention case referrals.Navigate multiple computer systems while on calls with customers.Work efficiently in a fast-paced, high volume call center environment. Each representative can take upwards of 95 calls per day, with 5-min average for each call. Skills Call Center (6 months of experience is required)Inbound and Outbound Calls (6 months of experience is required)Customer Service (1 year of experience is required)Telephone EtiquetteBasic Computer SkillsTime ManagementGoogle PlatformHealthcare Industry  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • chandler, arizona
    • temp to perm
    • $20 per hour
    Our client is looking to fill several openings on thier Customer Service Team within the Auto Department. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in the east valley of Arizona, please review and apply today! ResponsibilitiesThey will be taking calls from auto clients that have questions about their account, payments, billing, etc. This is the first route that customers go to when they have questions within auto. They will answer basically any miscellaneous questions or direct the customer to an elevated line if they don’t have the solution. They will be required to ask open ended questions and probe the customers issue to better understand how they help, this is a big part of the job. Most questions are regarding payment history. All of these contacts are current customers with no amount due, so they won’t be working any collections. This is a call center environment with expectations of around 60+ calls a day. SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationEducationNo Degree RequiredQualificationsYears of experience: 1 yearExperience level: Entry LevelShift: FirstWorking hours: 8 AM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Our client is looking to fill several openings on thier Customer Service Team within the Auto Department. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in the east valley of Arizona, please review and apply today! ResponsibilitiesThey will be taking calls from auto clients that have questions about their account, payments, billing, etc. This is the first route that customers go to when they have questions within auto. They will answer basically any miscellaneous questions or direct the customer to an elevated line if they don’t have the solution. They will be required to ask open ended questions and probe the customers issue to better understand how they help, this is a big part of the job. Most questions are regarding payment history. All of these contacts are current customers with no amount due, so they won’t be working any collections. This is a call center environment with expectations of around 60+ calls a day. SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationEducationNo Degree RequiredQualificationsYears of experience: 1 yearExperience level: Entry LevelShift: FirstWorking hours: 8 AM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • phoenix, arizona
    • temporary
    • $18.50 per hour
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 50 Call Center positions available! ***Positions are ONSITE for a minimum of 3 weeks***   Start Date: Unknown  Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 3 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $18.50/hour Spanish/English calls Duration: 6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) Interested and/or know someone who is? Apply today and let's get your interview scheduled ASAP!  Responsibilities Able to be present 100% during the first 2 weeks of employment Adherence to schedule/attendance expectations Able to utilize two computer monitors to complete work Answer inbound, scripted phone calls Following step-by-step instructions to accurately provide callers with information/updates Ability to run multple applications at the same time Time management Fluently speak both English and Spanish  SkillsCall Center (1 year of experience is required)Telephone EtiquetteTyping SkillsBilingual (1 year of experience is required)EducationHigh SchoolQualificationsYears of experience: 1 yearExperience level: ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 50 Call Center positions available! ***Positions are ONSITE for a minimum of 3 weeks***   Start Date: Unknown  Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 3 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $18.50/hour Spanish/English calls Duration: 6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) Interested and/or know someone who is? Apply today and let's get your interview scheduled ASAP!  Responsibilities Able to be present 100% during the first 2 weeks of employment Adherence to schedule/attendance expectations Able to utilize two computer monitors to complete work Answer inbound, scripted phone calls Following step-by-step instructions to accurately provide callers with information/updates Ability to run multple applications at the same time Time management Fluently speak both English and Spanish  SkillsCall Center (1 year of experience is required)Telephone EtiquetteTyping SkillsBilingual (1 year of experience is required)EducationHigh SchoolQualificationsYears of experience: 1 yearExperience level: ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • phoenix, arizona
    • temporary
    • $18.50 per hour
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 50 Call Center positions available! ***Positions are ONSITE for a minimum of 3 weeks***   Start Date: Unknown  Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 3 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $18.50/hour Spanish/English calls Duration: 6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) Interested and/or know someone who is? Apply today and let's get your interview scheduled ASAP!  Responsibilities Able to be present 100% during the first 2 weeks of employment Adherence to schedule/attendance expectations Able to utilize two computer monitors to complete work Answer inbound, scripted phone calls Following step-by-step instructions to accurately provide callers with information/updates Ability to run multple applications at the same time Time management SkillsCall Center (1 year of experience is required)Telephone EtiquetteTyping SkillsBilingual (1 year of experience is required)EducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 50 Call Center positions available! ***Positions are ONSITE for a minimum of 3 weeks***   Start Date: Unknown  Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 3 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $18.50/hour Spanish/English calls Duration: 6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) Interested and/or know someone who is? Apply today and let's get your interview scheduled ASAP!  Responsibilities Able to be present 100% during the first 2 weeks of employment Adherence to schedule/attendance expectations Able to utilize two computer monitors to complete work Answer inbound, scripted phone calls Following step-by-step instructions to accurately provide callers with information/updates Ability to run multple applications at the same time Time management SkillsCall Center (1 year of experience is required)Telephone EtiquetteTyping SkillsBilingual (1 year of experience is required)EducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • phoenix, arizona
    • temporary
    • $15 per hour
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 50 Call Center positions available! ***Positions are ONSITE for a minimum of 3 weeks***   Start Date: Unknown  Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 3 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $15/hour English calls Duration: 6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) Interested and/or know someone who is? Apply today and let's get your interview scheduled ASAP!  Responsibilities Able to be present 100% during the first 2 weeks of employment Adherence to schedule/attendance expectations Able to utilize two computer monitors to complete work Answer inbound, scripted phone calls Following step-by-step instructions to accurately provide callers with information/updates Ability to run multple applications at the same time Time management SkillsCall Center (1 year of experience is required)Telephone EtiquetteTyping SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level: ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 50 Call Center positions available! ***Positions are ONSITE for a minimum of 3 weeks***   Start Date: Unknown  Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 3 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $15/hour English calls Duration: 6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) Interested and/or know someone who is? Apply today and let's get your interview scheduled ASAP!  Responsibilities Able to be present 100% during the first 2 weeks of employment Adherence to schedule/attendance expectations Able to utilize two computer monitors to complete work Answer inbound, scripted phone calls Following step-by-step instructions to accurately provide callers with information/updates Ability to run multple applications at the same time Time management SkillsCall Center (1 year of experience is required)Telephone EtiquetteTyping SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level: ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • mesa, arizona
    • temp to perm
    • $15.50 - $16.50 per hour
    Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.ResponsibilitiesIn this role you will: -All inbound calls, answering basic customer questions and assisting with navigating the website. 2 weeks of training provided -Provide professional, clear communication -Maintain calm, positive demeanor and empathize with customers -Accurately record and document communication -Other Duties as assigned A perfect candidate has: 1 year previous experience in Customer Service Reliable broadband or cable internet Ability to create a quiet work environment within your home At least 18 years old IF THIS IS SOMETHING YOU ARE INTERESTED IN LEARNING MORE ABOUT, PLEASE FOLLOW THIS LINK AND A RECRUITER WILL REACH OUT VERY SOON!!!  https://forms.gle/Coy4TbKh2eD8DVq29 SkillsActive ListeningCall CenterBasic Computer SkillsEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level: Entry LevelShift: FirstWorking hours: 8 AM - 9 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.ResponsibilitiesIn this role you will: -All inbound calls, answering basic customer questions and assisting with navigating the website. 2 weeks of training provided -Provide professional, clear communication -Maintain calm, positive demeanor and empathize with customers -Accurately record and document communication -Other Duties as assigned A perfect candidate has: 1 year previous experience in Customer Service Reliable broadband or cable internet Ability to create a quiet work environment within your home At least 18 years old IF THIS IS SOMETHING YOU ARE INTERESTED IN LEARNING MORE ABOUT, PLEASE FOLLOW THIS LINK AND A RECRUITER WILL REACH OUT VERY SOON!!!  https://forms.gle/Coy4TbKh2eD8DVq29 SkillsActive ListeningCall CenterBasic Computer SkillsEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level: Entry LevelShift: FirstWorking hours: 8 AM - 9 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • phoenix, arizona
    • temp to perm
    • $17.51 per hour
    Would you say you have experience providing world class customer service? We have a local company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of up to 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.Responsibilities • Effectively educate, promote and guide clients through our online and mobile self-service capabilities at every opportunity. • Provide clients with clear, complete and accurate responses to their questions and inquiries at point of call • Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risks • Error-free and timely processing of client requests (i.e. cred card payments, transfers within accounts, setting up online banking access, credit or debit card activation, etc.) • Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research and resolve issues with client accounts • Display passion, commitment and deliver an experience that improves our customers’ financial lives The essential functions of this role include:working weekendsSkillsCall Center SupportBasic Software SkillsBasic Computer SkillsEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 7 AM - 10 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Would you say you have experience providing world class customer service? We have a local company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of up to 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.Responsibilities • Effectively educate, promote and guide clients through our online and mobile self-service capabilities at every opportunity. • Provide clients with clear, complete and accurate responses to their questions and inquiries at point of call • Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risks • Error-free and timely processing of client requests (i.e. cred card payments, transfers within accounts, setting up online banking access, credit or debit card activation, etc.) • Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research and resolve issues with client accounts • Display passion, commitment and deliver an experience that improves our customers’ financial lives The essential functions of this role include:working weekendsSkillsCall Center SupportBasic Software SkillsBasic Computer SkillsEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 7 AM - 10 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • phoenix, arizona
    • temp to perm
    • $25.97 per hour
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major financial company is looking for Customer Relationship Managers to join the team. The Customer Relationship Manger will exercise judgment and discretion with respect to client escalations and problem resolution.  ResponsibilitiesKey Responsibilities - Respond to requests received; Provides resolution for requests received; Interacts continuously and deepens relationships with internal business partners to further enhance client delight; Conduct research and be able to answer questions and inquiries; Utilize the various bank systems to support requests.SkillsCustomer Relationship ManagementProject ManagerProblem SolvingManagingCustomer ServiceCRMCustomer RelationsCustomer supportCPMEducationHigh School (required)QualificationsYears of experience: 4 yearsExperience level:ExperiencedShift: ThirdWorking hours: 11 PM - 9:30 AMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major financial company is looking for Customer Relationship Managers to join the team. The Customer Relationship Manger will exercise judgment and discretion with respect to client escalations and problem resolution.  ResponsibilitiesKey Responsibilities - Respond to requests received; Provides resolution for requests received; Interacts continuously and deepens relationships with internal business partners to further enhance client delight; Conduct research and be able to answer questions and inquiries; Utilize the various bank systems to support requests.SkillsCustomer Relationship ManagementProject ManagerProblem SolvingManagingCustomer ServiceCRMCustomer RelationsCustomer supportCPMEducationHigh School (required)QualificationsYears of experience: 4 yearsExperience level:ExperiencedShift: ThirdWorking hours: 11 PM - 9:30 AMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • tempe, arizona (remote)
    • temporary
    • $15 per hour
    Do you enjoy communicating with people on the phone? Have a positive and professional demeanor? We are looking for customer service representatives to join the customer care team. This job is a remote position with standard business hours. This is a Mon-Fri 8a-5p $15 p/hr  Responsibilities as a Customer Service Representative you will answer incoming calls, emails and messages from customers for researching solutions, processing orders, reviewing options, and troubleshooting issues. In addition, you will document information into a client system to track customer interactions and solutions.  Flexibility and reliability, Click to apply today for immediate consideration!    Responsibilities Respond to customer phone and email inquiries in a prompt, courteous, and concise manner Answer product questions and provide solutions  Excellent listening and communication skills Good problem-solving and conflict resolution skills Positive, professional attitude SkillsTelephone EtiquetteBasic Computer SkillsCustomer ServiceCall Center Support (3 years of experience is preferred)EducationHigh SchoolQualificationsYears of experience: 3 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Do you enjoy communicating with people on the phone? Have a positive and professional demeanor? We are looking for customer service representatives to join the customer care team. This job is a remote position with standard business hours. This is a Mon-Fri 8a-5p $15 p/hr  Responsibilities as a Customer Service Representative you will answer incoming calls, emails and messages from customers for researching solutions, processing orders, reviewing options, and troubleshooting issues. In addition, you will document information into a client system to track customer interactions and solutions.  Flexibility and reliability, Click to apply today for immediate consideration!    Responsibilities Respond to customer phone and email inquiries in a prompt, courteous, and concise manner Answer product questions and provide solutions  Excellent listening and communication skills Good problem-solving and conflict resolution skills Positive, professional attitude SkillsTelephone EtiquetteBasic Computer SkillsCustomer ServiceCall Center Support (3 years of experience is preferred)EducationHigh SchoolQualificationsYears of experience: 3 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • tempe, arizona
    • temp to perm
    • $18 per hour
    Our client is looking to fill several openings on thier National Contact Center Team team that assists Mortgage Consultants with Home Mortgage calls. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in the east valley of Arizona, please review and apply today! Responsibilities Candidates will be working on the National Contact Center team and assisting Home Mortgage Consultants. Heavy Outbound call center role - Typically 100+ calls per day Confirming WF customers’ interest in their refinance or home mortgage application.  Confirming contact information and other details to ensure that the customer is ready to speak with a HMC SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationEducationNo Degree RequiredQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 4:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Our client is looking to fill several openings on thier National Contact Center Team team that assists Mortgage Consultants with Home Mortgage calls. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in the east valley of Arizona, please review and apply today! Responsibilities Candidates will be working on the National Contact Center team and assisting Home Mortgage Consultants. Heavy Outbound call center role - Typically 100+ calls per day Confirming WF customers’ interest in their refinance or home mortgage application.  Confirming contact information and other details to ensure that the customer is ready to speak with a HMC SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationEducationNo Degree RequiredQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 4:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • tempe, arizona
    • temp to perm
    • $18 per hour
    If you are an Experienced Customer Service or Call Center Representative who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for an entry level Customer Service Representative to work in the Home Mortgage department. More job details below.  Currently must be fully vaccinated to be on site (they are currently reviewing this, but haven't confirmed  yet)   The Benefits of working with Randstad!:  --Potential for temp to hire with the client --Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k --Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish.  --Weekly pay!  Responsibilities Candidates will be working on the National Contact Center team and assisting Home Mortgage Consultants. Heavy Outbound call center role - Typically 100+ calls per day Confirming WF customers’ interest in their refinance or home mortgage application.  Confirming contact information and other details to ensure that the customer is ready to speak with a HMC Current Requirement - Must be fully vaccinated to be onsite (they are currently re-evaluating this process, but haven't confirmed changes yet) SkillsBasic Computer SkillsCustomer ServiceCustomer supportFollow-upEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    If you are an Experienced Customer Service or Call Center Representative who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for an entry level Customer Service Representative to work in the Home Mortgage department. More job details below.  Currently must be fully vaccinated to be on site (they are currently reviewing this, but haven't confirmed  yet)   The Benefits of working with Randstad!:  --Potential for temp to hire with the client --Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k --Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish.  --Weekly pay!  Responsibilities Candidates will be working on the National Contact Center team and assisting Home Mortgage Consultants. Heavy Outbound call center role - Typically 100+ calls per day Confirming WF customers’ interest in their refinance or home mortgage application.  Confirming contact information and other details to ensure that the customer is ready to speak with a HMC Current Requirement - Must be fully vaccinated to be onsite (they are currently re-evaluating this process, but haven't confirmed changes yet) SkillsBasic Computer SkillsCustomer ServiceCustomer supportFollow-upEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • scottsdale, arizona