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64 jobs found for call center in plainville, connecticut

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    • wallingford, connecticut
    • temp to perm
    • $13 per hour
    We are looking for Customer Service Representatives for our growing call center in Wallingford. This would be a perfect role for someone who is looking to get in with a great company. There are 1st and 2nd shifts available to start immediately. This is a Customer Service role paying $13hr. Apply for more information.ResponsibilitiesAs a Customer Service Representative you will assist customers with online, and phone orders through various holiday seasons. You will be measured by the quality of the customer's experience, accuracy, and communication $13/hour, paid weekly, including training. -Answering customer questions. -Taking accurate orders. -Entering orders in a software program. -Investigate and resolve customer issues. -Ability to navigate through systems and use multiple software. -Professional, friendly, and conversational communication -Willingness and ability to put customer satisfaction first.SkillsCustomer ServiceActive ListeningEmpathyTelephone EtiquetteTyping SkillsInterpersonal SensitivityEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 11 AM - 7 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    We are looking for Customer Service Representatives for our growing call center in Wallingford. This would be a perfect role for someone who is looking to get in with a great company. There are 1st and 2nd shifts available to start immediately. This is a Customer Service role paying $13hr. Apply for more information.ResponsibilitiesAs a Customer Service Representative you will assist customers with online, and phone orders through various holiday seasons. You will be measured by the quality of the customer's experience, accuracy, and communication $13/hour, paid weekly, including training. -Answering customer questions. -Taking accurate orders. -Entering orders in a software program. -Investigate and resolve customer issues. -Ability to navigate through systems and use multiple software. -Professional, friendly, and conversational communication -Willingness and ability to put customer satisfaction first.SkillsCustomer ServiceActive ListeningEmpathyTelephone EtiquetteTyping SkillsInterpersonal SensitivityEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 11 AM - 7 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • east hartford, connecticut
    • temp to perm
    • $15 per hour
    The Customer Care Specialist is responsible for providing exemplary customer service in a call center setting, answering inbound phone calls from customers and assisting them with inquires. This reputable company in East Hartford, Connecticut is looking to build up their team with upwards of 30 superstars onto their team! Are you looking to take the first step in your customer service career? Then this is the opportunity for you, apply today!Responsibilities• Act as initial point of contact for inquiries from potential and existing HUKSY beneficiaries. • Provide one-to-one telephone contact with consumers and providers. • Assist with password resets. • Accurately respond to incoming calls received by the call center. • Accurately document all interactions with consumers. • Provide clear, complete, accurate and objective information based on full understanding of program requirements. • Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service. • Work with consumers in difficult situations.SkillsBasic Software SkillsActive ListeningTelephone EtiquetteTyping SkillsBasic Computer SkillsVerbal CommunicationCustomer supportCustomer ServiceCustomer RelationsWritten CommunicationCRMEducationNo Degree RequiredQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    The Customer Care Specialist is responsible for providing exemplary customer service in a call center setting, answering inbound phone calls from customers and assisting them with inquires. This reputable company in East Hartford, Connecticut is looking to build up their team with upwards of 30 superstars onto their team! Are you looking to take the first step in your customer service career? Then this is the opportunity for you, apply today!Responsibilities• Act as initial point of contact for inquiries from potential and existing HUKSY beneficiaries. • Provide one-to-one telephone contact with consumers and providers. • Assist with password resets. • Accurately respond to incoming calls received by the call center. • Accurately document all interactions with consumers. • Provide clear, complete, accurate and objective information based on full understanding of program requirements. • Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service. • Work with consumers in difficult situations.SkillsBasic Software SkillsActive ListeningTelephone EtiquetteTyping SkillsBasic Computer SkillsVerbal CommunicationCustomer supportCustomer ServiceCustomer RelationsWritten CommunicationCRMEducationNo Degree RequiredQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • berlin, connecticut
    • temporary
    • $20 - $23 per hour
    Are you a friendly and motivated individual who loves working in a fast paced high volume call environment? If so, we are looking for a multifaceted individual who can successfully multi-task the day to day responsibilities of a Human Resource Assistant Consultant/Human Resource Benefits Representative. We are looking for someone who is comfortable on the phone, HR experience, and has exemplary customer service skills. Must be able to commit to a Hybrid Schedule: 3-4 Days in the Office  Contract role with a possibilty of extension ResponsibilitiesRole and Scope of Position: Provide outstanding service to broad customer base that includes employees, Human Resource colleagues and retirees. Will process a broad scope of services and HR transactions working collaboratively within the HR Operations business unit. Extremely high call volumes to Human Resources require daily support. Will utilize call and case management systems to manage customer inquiries and service requests during times of high call volumes. Technical Knowledge/Skills: Knowledge of Human Resources basics. Basic general benefits knowledge (i.e. Qualifying life events, COBRA, high deductible health plans with an HSA, etc). High quality of service delivery. Adept at technology. strong verbal and written communication skills. Successful candidates must have demonstrated versatility, thoroughness and accuracy. SkillsPhones (3 years of experience is required)Customer support (3 years of experience is required)Customer ServiceMulti-taskingCOBRA (1 year of experience is required)Administrative Duties (3 years of experience is required)Human Resources (3 years of experience is required)Handling Confidential InformationCall Center (3 years of experience is required)Oral CommunicationOrganizationMicrosoft OfficeAnswering PhonesEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Are you a friendly and motivated individual who loves working in a fast paced high volume call environment? If so, we are looking for a multifaceted individual who can successfully multi-task the day to day responsibilities of a Human Resource Assistant Consultant/Human Resource Benefits Representative. We are looking for someone who is comfortable on the phone, HR experience, and has exemplary customer service skills. Must be able to commit to a Hybrid Schedule: 3-4 Days in the Office  Contract role with a possibilty of extension ResponsibilitiesRole and Scope of Position: Provide outstanding service to broad customer base that includes employees, Human Resource colleagues and retirees. Will process a broad scope of services and HR transactions working collaboratively within the HR Operations business unit. Extremely high call volumes to Human Resources require daily support. Will utilize call and case management systems to manage customer inquiries and service requests during times of high call volumes. Technical Knowledge/Skills: Knowledge of Human Resources basics. Basic general benefits knowledge (i.e. Qualifying life events, COBRA, high deductible health plans with an HSA, etc). High quality of service delivery. Adept at technology. strong verbal and written communication skills. Successful candidates must have demonstrated versatility, thoroughness and accuracy. SkillsPhones (3 years of experience is required)Customer support (3 years of experience is required)Customer ServiceMulti-taskingCOBRA (1 year of experience is required)Administrative Duties (3 years of experience is required)Human Resources (3 years of experience is required)Handling Confidential InformationCall Center (3 years of experience is required)Oral CommunicationOrganizationMicrosoft OfficeAnswering PhonesEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • berlin, connecticut
    • contract
    • $20 - $25 per hour
    job summary: Randstad Technologies is looking to add a partially remote HR Benefits Assistant to one of our top energy clients in the Berlin, CT area. If you have experience assisting customers over the phone with open enrollment benefits, please consider the following qualifications.   location: Berlin, Connecticut job type: Contract salary: $20 - 25 per hour work hours: 8am to 4pm education: High School   responsibilities: Provide outstanding service to broad customer base that includes employees, Human Resource colleagues and retirees.Will process a broad scope of services and HR transactions working collaboratively within the HR Operations business unit.Heavy phone work on a daily basis.Will utilize call and case management systems to manage customer inquiries and service requests during times of high call volumes.Basic Open enrollment and benefits administration experience required.A broader HR background is preferred.Call center experience is helpful but experience can be a substitute.   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School (required)  skills: HRBenefitsOpen EnrollmentAdministrativeAdministrative For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary: Randstad Technologies is looking to add a partially remote HR Benefits Assistant to one of our top energy clients in the Berlin, CT area. If you have experience assisting customers over the phone with open enrollment benefits, please consider the following qualifications.   location: Berlin, Connecticut job type: Contract salary: $20 - 25 per hour work hours: 8am to 4pm education: High School   responsibilities: Provide outstanding service to broad customer base that includes employees, Human Resource colleagues and retirees.Will process a broad scope of services and HR transactions working collaboratively within the HR Operations business unit.Heavy phone work on a daily basis.Will utilize call and case management systems to manage customer inquiries and service requests during times of high call volumes.Basic Open enrollment and benefits administration experience required.A broader HR background is preferred.Call center experience is helpful but experience can be a substitute.   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School (required)  skills: HRBenefitsOpen EnrollmentAdministrativeAdministrative For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • plainville, connecticut
    • permanent
    • $40,000 - $50,000 per year
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major manufacturing company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  ResponsibilitiesIn/outbound calls Upselling as needed Order intake/entry Order processing Tracking order Customer service InventorySkillsFollow-upActive ListeningTelephone EtiquetteEmpathyCRMTyping SkillsAdapting to ChangeBasic Computer SkillsBasic Software SkillsCustomer ServiceCustomer RelationsCustomer supportClient ServiceCUSTOMER ORDERS/SALESCustomer Relationship ManagementOrder ProcessingData EntryEducationHigh School (required)QualificationsYears of experience: 3 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major manufacturing company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  ResponsibilitiesIn/outbound calls Upselling as needed Order intake/entry Order processing Tracking order Customer service InventorySkillsFollow-upActive ListeningTelephone EtiquetteEmpathyCRMTyping SkillsAdapting to ChangeBasic Computer SkillsBasic Software SkillsCustomer ServiceCustomer RelationsCustomer supportClient ServiceCUSTOMER ORDERS/SALESCustomer Relationship ManagementOrder ProcessingData EntryEducationHigh School (required)QualificationsYears of experience: 3 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • watertown, connecticut
    • temporary
    • $20 - $23 per hour
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major ______ company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. Does the idea of an open, challenging and collaborative environment put a smile on your face? A major Real Estate company is looking for an Accountant to join the team. This role is set to be contract, although should both parties feel confident moving forward, an opportunity for a permanent role may present itself. This assignment is set to last about a month and our client is looking to move quickly!   ResponsibilitiesQuickbooks Heavy Data Entry with attention to detail Invoice coding Collections Edit/Compose/Mail delinquency notices Reply to Emails Answer phone inquiries FilingSkillsQuickbooksInvoicesCoding/BatchingAnswering PhonesData EntryAccounts PayableAccounts ReceivableMail DistributionEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major ______ company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. Does the idea of an open, challenging and collaborative environment put a smile on your face? A major Real Estate company is looking for an Accountant to join the team. This role is set to be contract, although should both parties feel confident moving forward, an opportunity for a permanent role may present itself. This assignment is set to last about a month and our client is looking to move quickly!   ResponsibilitiesQuickbooks Heavy Data Entry with attention to detail Invoice coding Collections Edit/Compose/Mail delinquency notices Reply to Emails Answer phone inquiries FilingSkillsQuickbooksInvoicesCoding/BatchingAnswering PhonesData EntryAccounts PayableAccounts ReceivableMail DistributionEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • bloomfield, connecticut
    • permanent
    • $50,000 - $60,000 per year
    Are you looking for an open, challenging, and collaborative environment? We have partnered with a reputable manufacturing company who is looking for a Customer Service Representative to add to their team in the Bloomfield, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply directly if qualified and interested.Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningCustomer RelationsCustomer supportCustomer Relationship ManagementTechnical Support (2 years of experience is preferred)Client ServiceBasic Computer SkillsAdapting to ChangeTyping SkillsEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Are you looking for an open, challenging, and collaborative environment? We have partnered with a reputable manufacturing company who is looking for a Customer Service Representative to add to their team in the Bloomfield, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply directly if qualified and interested.Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningCustomer RelationsCustomer supportCustomer Relationship ManagementTechnical Support (2 years of experience is preferred)Client ServiceBasic Computer SkillsAdapting to ChangeTyping SkillsEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • east granby, connecticut
    • temp to perm
    • $18 - $21 per hour
      Are you looking for an opportunity in a challenging and collaborative environment? A reputable company is looking for a Customer Service Representative to add to their team in the East Granby, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply if qualified and interested.    Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningAdapting to ChangeTyping SkillsBasic Computer SkillsCustomer RelationsCustomer supportClient ServiceCustomer Relationship ManagementBasic Software SkillsInterpersonal SensitivityEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
      Are you looking for an opportunity in a challenging and collaborative environment? A reputable company is looking for a Customer Service Representative to add to their team in the East Granby, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply if qualified and interested.    Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningAdapting to ChangeTyping SkillsBasic Computer SkillsCustomer RelationsCustomer supportClient ServiceCustomer Relationship ManagementBasic Software SkillsInterpersonal SensitivityEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • middletown, connecticut
    • permanent
    • $45,000 - $50,000 per year
      Are you looking for an opportunity in a challenging and collaborative environment? A reputable company is looking for a Customer Service Representative to add to their team in the Middletown, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply if qualified and interested.    Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningAdapting to ChangeTyping SkillsBasic Computer SkillsCustomer RelationsCustomer supportClient ServiceCustomer Relationship ManagementBasic Software SkillsInterpersonal SensitivityEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
      Are you looking for an opportunity in a challenging and collaborative environment? A reputable company is looking for a Customer Service Representative to add to their team in the Middletown, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply if qualified and interested.    Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningAdapting to ChangeTyping SkillsBasic Computer SkillsCustomer RelationsCustomer supportClient ServiceCustomer Relationship ManagementBasic Software SkillsInterpersonal SensitivityEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • windsor, connecticut
    • temp to perm
    • $18 - $21 per hour
      Are you looking for an opportunity in a challenging and collaborative environment? A reputable company is looking for a Customer Service Representative to add to their team in the Windsor, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply if qualified and interested.    Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningAdapting to ChangeTyping SkillsBasic Computer SkillsCustomer RelationsCustomer supportClient ServiceCustomer Relationship ManagementBasic Software SkillsInterpersonal SensitivityEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
      Are you looking for an opportunity in a challenging and collaborative environment? A reputable company is looking for a Customer Service Representative to add to their team in the Windsor, CT area. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. Please apply if qualified and interested.    Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningAdapting to ChangeTyping SkillsBasic Computer SkillsCustomer RelationsCustomer supportClient ServiceCustomer Relationship ManagementBasic Software SkillsInterpersonal SensitivityEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • torrington, connecticut
    • permanent
    • $50,000 - $60,000 per year
      Are you looking for an open, challenging, and collaborative environment? We have partnered with a reputable manufacturing company who is looking for a Customer Service Representative to add to their team in Torrington, CT. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. If qualified and interested, please apply directly.  Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningCustomer RelationsCustomer supportCustomer Relationship ManagementTechnical Support (2 years of experience is preferred)Client ServiceBasic Computer SkillsAdapting to ChangeTyping SkillsEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
      Are you looking for an open, challenging, and collaborative environment? We have partnered with a reputable manufacturing company who is looking for a Customer Service Representative to add to their team in Torrington, CT. The Customer Service Representative will assist with typical office duties, answering the phone lines, and assisting with customer orders. If qualified and interested, please apply directly.  Responsibilities Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM data base with prospecting information. Communicates to the Purchasing department as needed. SkillsTelephone EtiquetteCRMCUSTOMER ORDERS/SALESCustomer ServiceERPAutomationFollow-upActive ListeningCustomer RelationsCustomer supportCustomer Relationship ManagementTechnical Support (2 years of experience is preferred)Client ServiceBasic Computer SkillsAdapting to ChangeTyping SkillsEducationBachelorsQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then w