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    • united states, united states (remote)
    • permanent
    Position SummaryTheBilling & A/RAnalyst, Internal Operations, is a key role in supporting the financial growth and industry reputation for a global leader in talent acquisition strategies. The Analyst is responsible for the accurate and timely processing of monthly billing for RPO clients in Canada and the US, as well as partnering with the Corporate Accounts Receivable team for DSO management.Duties Support internal and external customers on process education, system issues and automationPublish frequent communications on internal deadlines, requirements and past due statusesCollaborate with Finance and Accounting departments during corporate processing deadlines to ensure all revenue booked in current periodResearch and resolve billing system production issuesReconcile data discrepancies originating from applicant tracking systems, manual trackers, and procurement toolsAssist with the review of current business processes and work with management to recommend and implement process improvementsDevelop detailed process documentation such as standard operating procedures, process flows and communication templatesProvide insights and recommendations on development and maintenance of billing metrics (KPIs)Track, analyze and communicate overall progress against performance targets and compliance requirementsConduct routine audits and manage customer account reconciliations as neededAssist Accounts Receivable with collection communications, purchase order updates and issue escalationsManage setup of new customer billing requirementsAssist in reporting on issues related to purchase order fulfillment, credit limits and bad debt chargesMonitor invoice generation and review large transactions for accuracyBuild, maintain and grow strong internal partnerships Basic Qualifications Bachelor's Degree or 4+ years of equivalent work experience required2+ years of experience in billing and/or accounts receivableAdvanced Excel or Google Sheets experience Preferred Qualifications Educational background in business, finance, accounting, computer science or math preferredPreferred experience in Staffing or a Service IndustryExperience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex mattersReporting and data analytics experience is a plusFamiliarity with databases, SQL and ETL processesRPA software tool experience a plus (e.g., Automation Anywhere, Blue Prism, UiPath, etc.) Competencies Customer focused with a sense of urgency for problem resolutionAbility to work in a fast paced, deadline driven environmentStrong organizational, analytical & problem solving abilitiesAbility to recognize gaps in current processes and recommend solutionsExcellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentationAbility to collaborate across multiple business functions and departments to promote a one team approach What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position SummaryTheBilling & A/RAnalyst, Internal Operations, is a key role in supporting the financial growth and industry reputation for a global leader in talent acquisition strategies. The Analyst is responsible for the accurate and timely processing of monthly billing for RPO clients in Canada and the US, as well as partnering with the Corporate Accounts Receivable team for DSO management.Duties Support internal and external customers on process education, system issues and automationPublish frequent communications on internal deadlines, requirements and past due statusesCollaborate with Finance and Accounting departments during corporate processing deadlines to ensure all revenue booked in current periodResearch and resolve billing system production issuesReconcile data discrepancies originating from applicant tracking systems, manual trackers, and procurement toolsAssist with the review of current business processes and work with management to recommend and implement process improvementsDevelop detailed process documentation such as standard operating procedures, process flows and communication templatesProvide insights and recommendations on development and maintenance of billing metrics (KPIs)Track, analyze and communicate overall progress against performance targets and compliance requirementsConduct routine audits and manage customer account reconciliations as neededAssist Accounts Receivable with collection communications, purchase order updates and issue escalationsManage setup of new customer billing requirementsAssist in reporting on issues related to purchase order fulfillment, credit limits and bad debt chargesMonitor invoice generation and review large transactions for accuracyBuild, maintain and grow strong internal partnerships Basic Qualifications Bachelor's Degree or 4+ years of equivalent work experience required2+ years of experience in billing and/or accounts receivableAdvanced Excel or Google Sheets experience Preferred Qualifications Educational background in business, finance, accounting, computer science or math preferredPreferred experience in Staffing or a Service IndustryExperience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex mattersReporting and data analytics experience is a plusFamiliarity with databases, SQL and ETL processesRPA software tool experience a plus (e.g., Automation Anywhere, Blue Prism, UiPath, etc.) Competencies Customer focused with a sense of urgency for problem resolutionAbility to work in a fast paced, deadline driven environmentStrong organizational, analytical & problem solving abilitiesAbility to recognize gaps in current processes and recommend solutionsExcellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentationAbility to collaborate across multiple business functions and departments to promote a one team approach What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • work from home - permanent
    Position ObjectiveThe Regional Operations Manager is the first point of field and FSC contact responsible for protecting profit, effective communication, and roll-out/monitoring implementation of highly visible company-wide initiatives. Highly analytic in nature this person will seek out trends, provide needs analysis, make recommendations/pursue resolutions, and manage solution delivery to completion. Position Summary Manage compliance and audits tasks not limited to e-verify, WEVALs, I9s, references, screenings, arbitration agreements, and workers compensationProvide branch/on-site support including implementation, assisting with training, creating and executing operational processes, etc.Ensure Executive presence by managing and maintaining calendars, planning meetings, conference calls, travel logistics, creating company organizational charts and personnel changes where applicable (w/a)Assist in onboarding process via report analysis, Manager escalation, RFO documentation check, database review, reports & organization orientation Communication Implement company-wide initiatives, policies, and procedures via written communication, webinar facilitation, or travelIntermediate and liaise with various Field Support Center (FSC) departments (F&A, A/R, Payroll, Billing, Risk, IT, HR, etc.) and the field troubleshooting issuesBe a source of information, expertise, and counsel on process efficiency, and service excellence Reporting & Analytics Provide high level analytics to identify trends, areas of strength and opportunityEnsure data integrity and resolve discrepancies in financials, front office systemsExecute and report on personnel or business operational tasks i.e. unit changes, moves, spins, hierarchy updates, database moves, TOU setup, etc.Provide support for QBRs, Strategic Reviews, Appraisals, NPS, budget pricing and pay rates Education - Bachelor's degree highly preferred Work Experience - 8+ years minimum business experience highly preferred- 3-5+ years minimum staffing industry experience highly preferred- 2+ years of Randstad experience with demonstrated success driving resultsKnowledge, Skills, and Abilities Inquisitive in nature, willing to ask WHY and push for improvement and efficienciesStrong people skills, and the ability to communicate both written and verbal at all levels of the organizationAbility to multi-task and effectively prioritize workload and deadlines in a fast-pace environmentStrong attention to detail and highlyanalyticalExcellent customer service orientation and follow upAble to work collaboratively both as a team player and leader to accomplish major new initiativesAbility to understand and analyze various financial and operational reportsAbility to build relationships and influenceProficient in Microsoft Office Suite What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position ObjectiveThe Regional Operations Manager is the first point of field and FSC contact responsible for protecting profit, effective communication, and roll-out/monitoring implementation of highly visible company-wide initiatives. Highly analytic in nature this person will seek out trends, provide needs analysis, make recommendations/pursue resolutions, and manage solution delivery to completion. Position Summary Manage compliance and audits tasks not limited to e-verify, WEVALs, I9s, references, screenings, arbitration agreements, and workers compensationProvide branch/on-site support including implementation, assisting with training, creating and executing operational processes, etc.Ensure Executive presence by managing and maintaining calendars, planning meetings, conference calls, travel logistics, creating company organizational charts and personnel changes where applicable (w/a)Assist in onboarding process via report analysis, Manager escalation, RFO documentation check, database review, reports & organization orientation Communication Implement company-wide initiatives, policies, and procedures via written communication, webinar facilitation, or travelIntermediate and liaise with various Field Support Center (FSC) departments (F&A, A/R, Payroll, Billing, Risk, IT, HR, etc.) and the field troubleshooting issuesBe a source of information, expertise, and counsel on process efficiency, and service excellence Reporting & Analytics Provide high level analytics to identify trends, areas of strength and opportunityEnsure data integrity and resolve discrepancies in financials, front office systemsExecute and report on personnel or business operational tasks i.e. unit changes, moves, spins, hierarchy updates, database moves, TOU setup, etc.Provide support for QBRs, Strategic Reviews, Appraisals, NPS, budget pricing and pay rates Education - Bachelor's degree highly preferred Work Experience - 8+ years minimum business experience highly preferred- 3-5+ years minimum staffing industry experience highly preferred- 2+ years of Randstad experience with demonstrated success driving resultsKnowledge, Skills, and Abilities Inquisitive in nature, willing to ask WHY and push for improvement and efficienciesStrong people skills, and the ability to communicate both written and verbal at all levels of the organizationAbility to multi-task and effectively prioritize workload and deadlines in a fast-pace environmentStrong attention to detail and highlyanalyticalExcellent customer service orientation and follow upAble to work collaboratively both as a team player and leader to accomplish major new initiativesAbility to understand and analyze various financial and operational reportsAbility to build relationships and influenceProficient in Microsoft Office Suite What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Program Manager to join our Sourceright division. The MSP Program Manager will manage a Managed Service Provider (MSP) Program Team. The MSP Program Manager will own the day-to-day responsibility for service delivery to an assigned account(s).What you get to do: Account Management of operations between client and suppliersProvide innovative solutions to solve client needsRevenue responsibility by achieving results as defined in the annual account budgetImplement strategies to achieve contracted service-level metricsCoach, motivate, and direct the team to achieve desired results What you need to bring: 5+ years of staffing industry experience, preferably within MSP3+ years managing people in an account management capacityBachelor's degree strongly preferred Proficient with Microsoft Office tools including Word, Excel, PowerPointProficient using Google mail, calendaring, and shared drivesExperience presenting to C-level executivesDemonstrated experience managing large, complex accounts or projectsSuperior consulting, leadership, management, interpersonal and mentoring skills What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Program Manager to join our Sourceright division. The MSP Program Manager will manage a Managed Service Provider (MSP) Program Team. The MSP Program Manager will own the day-to-day responsibility for service delivery to an assigned account(s).What you get to do: Account Management of operations between client and suppliersProvide innovative solutions to solve client needsRevenue responsibility by achieving results as defined in the annual account budgetImplement strategies to achieve contracted service-level metricsCoach, motivate, and direct the team to achieve desired results What you need to bring: 5+ years of staffing industry experience, preferably within MSP3+ years managing people in an account management capacityBachelor's degree strongly preferred Proficient with Microsoft Office tools including Word, Excel, PowerPointProficient using Google mail, calendaring, and shared drivesExperience presenting to C-level executivesDemonstrated experience managing large, complex accounts or projectsSuperior consulting, leadership, management, interpersonal and mentoring skills What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • malvern, pennsylvania
    • work from home - permanent
    about Randstad Sourceright:Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. job purpose:The RPO Team Lead will serve as the day-to-day primary contact for the team and will coach and train the team to ensure efficiency and increased productivity. The Lead will be responsible for assisting the recruiters, sourcers, coordinators and managers throughout the recruiting process. This role will have an emphasis on executing and ensuring quality throughout the recruitment process for our strategic client partnerships, while working closely with the Manager to ensure that client requirements are met. what you get to do: Train and/or on-board team membersAct as mentor, motivate and serve as SME on assigned account teamAccomplish results through combined effort of team; follow the structure of organizational units or a centralized functional activityHelp meet established schedules or resolve technical or operational problemsProvide support and collaborate with recruiters, sourcers and coordinatorsCoordinate and facilitate all employee on-boarding activitiesAssist with recruitment process compliance and system administrationAssess and audit quality of work according to established metrics, goals and expected performance levels for all team members; provide feedback and coaching as needed in partnership with Manager what you need to bring: High school diploma or equivalent required; Bachelor's degree preferred5-7 years of relevant experience2+ years in RPO client environmentStrong customer focus and customer service skillsExcellent communication, multi-tasking and organizational skillsPossess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business dataTrack record of high achievementDemonstrated success working on teamsExperience describing and documenting specific requirementsAbility to take direction and execute a planMust be detail oriented with a concern for quality expressed by continually initiating system and process improvementsPossess knowledge of applicable compliance regulationsProficient with the Google environment including Gmail, Docs, Sheets and SlidesProficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    about Randstad Sourceright:Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. job purpose:The RPO Team Lead will serve as the day-to-day primary contact for the team and will coach and train the team to ensure efficiency and increased productivity. The Lead will be responsible for assisting the recruiters, sourcers, coordinators and managers throughout the recruiting process. This role will have an emphasis on executing and ensuring quality throughout the recruitment process for our strategic client partnerships, while working closely with the Manager to ensure that client requirements are met. what you get to do: Train and/or on-board team membersAct as mentor, motivate and serve as SME on assigned account teamAccomplish results through combined effort of team; follow the structure of organizational units or a centralized functional activityHelp meet established schedules or resolve technical or operational problemsProvide support and collaborate with recruiters, sourcers and coordinatorsCoordinate and facilitate all employee on-boarding activitiesAssist with recruitment process compliance and system administrationAssess and audit quality of work according to established metrics, goals and expected performance levels for all team members; provide feedback and coaching as needed in partnership with Manager what you need to bring: High school diploma or equivalent required; Bachelor's degree preferred5-7 years of relevant experience2+ years in RPO client environmentStrong customer focus and customer service skillsExcellent communication, multi-tasking and organizational skillsPossess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business dataTrack record of high achievementDemonstrated success working on teamsExperience describing and documenting specific requirementsAbility to take direction and execute a planMust be detail oriented with a concern for quality expressed by continually initiating system and process improvementsPossess knowledge of applicable compliance regulationsProficient with the Google environment including Gmail, Docs, Sheets and SlidesProficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • tampa, florida
    • work from home - permanent
    Randstad, the largest staffing firm in the world, is hiring an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.The on-site Operations Manager will provide day-to-day leadership and management to ensure that clients receive the highest level of quality service in a timely and cost-effective manner, management of account P&L, client relationships, account management, team management, and people development. The Operations Manager will oversee all site operations and is responsible for the growth and development of account teams. In this collaborative role, the Operations Managers' business acumen will be used to managing account revenue up to $10 million and/or be responsible for up to 2-3 sites.What you get to do: Run a high-volume light industrial client on a daily basis Ensure exceptional performance in payroll, productivity, profitability, and service levelListen to understand the needs of key decision-makersProvide tailored services that delight our clientsWork closely with the account team to ensure efficiency and effectiveness Deliver effectively with fixed flexible workforce poolMeet with the account team regularly to evaluate the execution of the conceptImprove performance by using data to understand the status of deliverablesDeliver from an extensive understanding of the client's business, strategic direction, and processPartner closely with the process manager to ensure healthy business outcomesEnsure compliance and coordinate efforts pertaining to all employment faucets What you need to bring: Minimum 3+ years in high volume light industrial recruiting/staffing industry 2+ years people managementPrevious multi-unit/location responsibilities preferredAbility to travel between client site and recruiting center daily and/or weekly as neededDemonstrated ability to manage and resolve complex client situationsUnsurpassed level of professionalism and ability to communicate at all levelsStrong organizational, analytical, and problem-solving abilitiesAn approach that is motivated by the challenge of that environment - You like to WIN!Demonstrated ability to present business reviews and workforce strategies to client groupsExceptional follow-through is mandatory!Proficiency using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Randstad, the largest staffing firm in the world, is hiring an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.The on-site Operations Manager will provide day-to-day leadership and management to ensure that clients receive the highest level of quality service in a timely and cost-effective manner, management of account P&L, client relationships, account management, team management, and people development. The Operations Manager will oversee all site operations and is responsible for the growth and development of account teams. In this collaborative role, the Operations Managers' business acumen will be used to managing account revenue up to $10 million and/or be responsible for up to 2-3 sites.What you get to do: Run a high-volume light industrial client on a daily basis Ensure exceptional performance in payroll, productivity, profitability, and service levelListen to understand the needs of key decision-makersProvide tailored services that delight our clientsWork closely with the account team to ensure efficiency and effectiveness Deliver effectively with fixed flexible workforce poolMeet with the account team regularly to evaluate the execution of the conceptImprove performance by using data to understand the status of deliverablesDeliver from an extensive understanding of the client's business, strategic direction, and processPartner closely with the process manager to ensure healthy business outcomesEnsure compliance and coordinate efforts pertaining to all employment faucets What you need to bring: Minimum 3+ years in high volume light industrial recruiting/staffing industry 2+ years people managementPrevious multi-unit/location responsibilities preferredAbility to travel between client site and recruiting center daily and/or weekly as neededDemonstrated ability to manage and resolve complex client situationsUnsurpassed level of professionalism and ability to communicate at all levelsStrong organizational, analytical, and problem-solving abilitiesAn approach that is motivated by the challenge of that environment - You like to WIN!Demonstrated ability to present business reviews and workforce strategies to client groupsExceptional follow-through is mandatory!Proficiency using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to take ownership of regional business intelligence and partner with the regional BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business Intelligence Manager you will be responsible for the direct line management of team(s) encompassing lead level, associate level and/ or business intelligence partners supporting regional business. Business Intelligence Manager will be equally responsible for the development of their team as for contributing to the broader Global Business Intelligence strategy.In addition to end to end delivery of regional accounts and client BI reporting, this role will drive high performance culture within Global BI and focus on delivering value to stakeholders aligned with RSR Fit2Win pillars and agreed upon global end to end approach to data quality. BI Manager will lead the team in the way of innovation, strategy and Agile methodology. The GBI Manager will be regional primary liaison with members of the Global TBA team, Domo Product Manager and Data Science team.You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.Position SummaryLeadership Responsible for the direct line management staff where responsibilities include day to day management, work prioritization, upskilling and coaching, goal setting and development planning and performance management.Deal with stakeholder escalations.Ensure teams are effectively managed in the region but work is appropriately load-balanced both within the region and globally as required.Assist the regional director with shaping the future BI roadmap.Responsible for delivering change management projects.Delivering best in class solutions for our clients.Will champion data-driven decisions and agile deliveryEnsure data teams are able to execute a robust approach to extracting, transforming, and loading data.Improve existing processes and develop new better ways of working.Set the tone for leading a client-centric organization which prioritizes the advancement of client and people strategies. Consult Responsible for being the liaison between the consumers/ops teams and larger ecosystem of global Business Intelligence.Using client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Use analysis of the client's data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.Focus on promotion of RSR data lake, benchmarking tools and collaboration with data science team to deliver on the prescriptive and predictive analytics goals of the organization.Drive feedback loop from stakeholders and regional business partners to support and enhance the work of the data science team.Have commercial awareness and work with the account leadership to maximize any revenue generating opportunities.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Serve as a functional and technical data visualization and business intelligence subject matter expert.Serve as subject matter expert for clients and advise during sales and solution design. Maintain Standards Maintain regional team's commitment to the agreed parameters aligned to the global method of BI production, documentation and standards.Leverage an agile work environment to incorporate new innovative and value add components to existing portfolios.Organize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate) .Ensure data governance principles and guidelines are being met. Education Master's degree is preferred, or a Bachelor degree with four+ years of relevant experience (on top of the years of experience required for the role mentioned in the section below) Experience Project Management and/or process improvement experience highly preferredManagement within Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferred5 years+ experience in a similar role Knowledge, Skills, and Abilities Line management of a team of BI or data analystsExcellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent presentation skills used in delivering solutions to executive-level clientsDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of MS - Excel with knowledge of macros and pivot tables.Excellent working knowledge of Google products, and visualization tools Domo, Tableau, etcAbility to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment to delivering outstanding resultsHave the ability to provide value with the use of analytics to help achieve the account's objectives and the client's initiatives.Ability to create meaningful insights and metrics that aligned to business priorities and objectivesData visualization preferred; ability to interpret data and translate it to non tech (lamens) people.Ability to write Intermediate SQL scriptsExperience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Experience with analytics tools.Extensive experience technical client service (i.e. consulting experience).Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work. Preferred Experience: Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Domo and GCPDirect and indirect management experience of analysts, technical associates or similar functions.Ability to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories. What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to take ownership of regional business intelligence and partner with the regional BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business Intelligence Manager you will be responsible for the direct line management of team(s) encompassing lead level, associate level and/ or business intelligence partners supporting regional business. Business Intelligence Manager will be equally responsible for the development of their team as for contributing to the broader Global Business Intelligence strategy.In addition to end to end delivery of regional accounts and client BI reporting, this role will drive high performance culture within Global BI and focus on delivering value to stakeholders aligned with RSR Fit2Win pillars and agreed upon global end to end approach to data quality. BI Manager will lead the team in the way of innovation, strategy and Agile methodology. The GBI Manager will be regional primary liaison with members of the Global TBA team, Domo Product Manager and Data Science team.You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.Position SummaryLeadership Responsible for the direct line management staff where responsibilities include day to day management, work prioritization, upskilling and coaching, goal setting and development planning and performance management.Deal with stakeholder escalations.Ensure teams are effectively managed in the region but work is appropriately load-balanced both within the region and globally as required.Assist the regional director with shaping the future BI roadmap.Responsible for delivering change management projects.Delivering best in class solutions for our clients.Will champion data-driven decisions and agile deliveryEnsure data teams are able to execute a robust approach to extracting, transforming, and loading data.Improve existing processes and develop new better ways of working.Set the tone for leading a client-centric organization which prioritizes the advancement of client and people strategies. Consult Responsible for being the liaison between the consumers/ops teams and larger ecosystem of global Business Intelligence.Using client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Use analysis of the client's data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.Focus on promotion of RSR data lake, benchmarking tools and collaboration with data science team to deliver on the prescriptive and predictive analytics goals of the organization.Drive feedback loop from stakeholders and regional business partners to support and enhance the work of the data science team.Have commercial awareness and work with the account leadership to maximize any revenue generating opportunities.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Serve as a functional and technical data visualization and business intelligence subject matter expert.Serve as subject matter expert for clients and advise during sales and solution design. Maintain Standards Maintain regional team's commitment to the agreed parameters aligned to the global method of BI production, documentation and standards.Leverage an agile work environment to incorporate new innovative and value add components to existing portfolios.Organize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate) .Ensure data governance principles and guidelines are being met. Education Master's degree is preferred, or a Bachelor degree with four+ years of relevant experience (on top of the years of experience required for the role mentioned in the section below) Experience Project Management and/or process improvement experience highly preferredManagement within Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferred5 years+ experience in a similar role Knowledge, Skills, and Abilities Line management of a team of BI or data analystsExcellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent presentation skills used in delivering solutions to executive-level clientsDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of MS - Excel with knowledge of macros and pivot tables.Excellent working knowledge of Google products, and visualization tools Domo, Tableau, etcAbility to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment to delivering outstanding resultsHave the ability to provide value with the use of analytics to help achieve the account's objectives and the client's initiatives.Ability to create meaningful insights and metrics that aligned to business priorities and objectivesData visualization preferred; ability to interpret data and translate it to non tech (lamens) people.Ability to write Intermediate SQL scriptsExperience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Experience with analytics tools.Extensive experience technical client service (i.e. consulting experience).Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work. Preferred Experience: Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Domo and GCPDirect and indirect management experience of analysts, technical associates or similar functions.Ability to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories. What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to partner with the Regional BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business intelligence analyst you will be responsible for overseeing the end to end delivery of account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our BI solution (DOMO) and ongoing communication and partnering with the 'BI consumers'. The key to this is as a Business Intelligence analyst you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.Position SummaryImplementation Be the implementation workstream lead responsible for delivering a reporting suite and introductory standard for the account and client.Provide recommendations on organizing the same concept offerings to appropriate 'tier based' programs currently licensed for DOMO/Talent Radar. (tier based program requirements TBD).Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's and KPI's are reviewed, understood and adhered toAssess operating reality to validate solution requirements and adjust as neededImplement and reinforce tools including standards, procedures, and documentationEnsure team has living documentation on each client billing and reporting processOversee the design and build of insightful, scalable, and actionable visualizationsDevelop, document, and maintain a comprehensive quality management programBuild, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sourcesExecute continuous process improvement processKnowledge of general database functions, data storage, data models, and data transfer protocols  Consult Responsible for being the liaison between the consumers/ops teams and the data engineering teamsUsing client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Use analysis of the client's data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.Have commercial awareness and work with the account leadership to maximise any revenue generating opportunities.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Contribute to the success of a wider global teamQualify the business needs of each request and use expertise to partner on solutionsDevelop strong working relationships with the client stakeholders and account leads.Serve as a functional and technical data visualization and business intelligence subject matter expert.Serve as subject matter expert for clientsMay also work with client program owners and ATS Vendor/Partners Maintain Standards Work within the agreed parameters aligned to the global method of BI productionFocus first and foremost on delivery of RSR data lake and available benchmarking tools with the eventual goal of client data incorporated into TalentRadar platform in alignment with predictive analytics goals of the organization.Leverage an agile work environment to incorporate new innovative and value add components to existing portfoliosOrganize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate)Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspectiveEnsure data governance principles and guidelines are being met Education Bachelor's degree highly preferred, Master's degree a plus Experience Project Management and/or process improvement experience highly preferredMI/Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferred Knowledge, Skills, and Abilities Excellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent presentation skills used in delivering solutions to senior leadershipDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of MS - Excel with knowledge of macros and pivot tables.Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment to delivering outstanding resultsHave the ability to provide value with the use of analytics to help achieve the account's objectives and the client's initiatives.Ability to create meaningful insights and metrics that aligned to business priorities and objectivesData visualisation and the ability to interpret data and translate it to non tech (lamens) people.Experience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Experience with analytics tools.Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.Ability to write SQL scripts Preferred Experience: Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Domo and GCPAbility to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories. What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to partner with the Regional BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business intelligence analyst you will be responsible for overseeing the end to end delivery of account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our BI solution (DOMO) and ongoing communication and partnering with the 'BI consumers'. The key to this is as a Business Intelligence analyst you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.Position SummaryImplementation Be the implementation workstream lead responsible for delivering a reporting suite and introductory standard for the account and client.Provide recommendations on organizing the same concept offerings to appropriate 'tier based' programs currently licensed for DOMO/Talent Radar. (tier based program requirements TBD).Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's and KPI's are reviewed, understood and adhered toAssess operating reality to validate solution requirements and adjust as neededImplement and reinforce tools including standards, procedures, and documentationEnsure team has living documentation on each client billing and reporting processOversee the design and build of insightful, scalable, and actionable visualizationsDevelop, document, and maintain a comprehensive quality management programBuild, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sourcesExecute continuous process improvement processKnowledge of general database functions, data storage, data models, and data transfer protocols  Consult Responsible for being the liaison between the consumers/ops teams and the data engineering teamsUsing client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Use analysis of the client's data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.Have commercial awareness and work with the account leadership to maximise any revenue generating opportunities.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Contribute to the success of a wider global teamQualify the business needs of each request and use expertise to partner on solutionsDevelop strong working relationships with the client stakeholders and account leads.Serve as a functional and technical data visualization and business intelligence subject matter expert.Serve as subject matter expert for clientsMay also work with client program owners and ATS Vendor/Partners Maintain Standards Work within the agreed parameters aligned to the global method of BI productionFocus first and foremost on delivery of RSR data lake and available benchmarking tools with the eventual goal of client data incorporated into TalentRadar platform in alignment with predictive analytics goals of the organization.Leverage an agile work environment to incorporate new innovative and value add components to existing portfoliosOrganize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate)Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspectiveEnsure data governance principles and guidelines are being met Education Bachelor's degree highly preferred, Master's degree a plus Experience Project Management and/or process improvement experience highly preferredMI/Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferred Knowledge, Skills, and Abilities Excellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent presentation skills used in delivering solutions to senior leadershipDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of MS - Excel with knowledge of macros and pivot tables.Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment to delivering outstanding resultsHave the ability to provide value with the use of analytics to help achieve the account's objectives and the client's initiatives.Ability to create meaningful insights and metrics that aligned to business priorities and objectivesData visualisation and the ability to interpret data and translate it to non tech (lamens) people.Experience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Experience with analytics tools.Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.Ability to write SQL scripts Preferred Experience: Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Domo and GCPAbility to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories. What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • tempe, arizona
    • permanent
    Randstad, the largest staffing firm in the world, is hiring Staffing Managers to sell our services and recruit candidates for placement with our clients. Did you catch that? We find opportunities to help people thrive and provide for their families. It is a big job! Our Staffing Managers use their technology, personality, and curiosity along with virtual, social, and verbal communication skills to make things happen.We sell work solutions. What does that mean? We help companies find the best talent for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing!What you get to do: Effectively sell and recruit through modern media connectionsIdentify prospects in need of Randstad's workforce services & solutionsBuild strong relationships with hiring managers via phone, text, email, social media, in-personCreate partnerships through various channels of communication with key decision-makersExecute the activities that will gain results (lots of calls, virtual, and on-site client meetings)Listen to diagnose the workforce gaps that are limiting a client's potentialNegotiate pricing to ensure maximum return on quality solutionsEffectively source, recruit, interview, and select candidatesCoach and retain talent via phone, virtually, and in-personMarket talent to make certain they land the right jobUse a combination of tech and touch approaches that require exceptional documentationOffer innovative and creative employment solutionsProvide services that consistently delight our clients and talent What you need to bring: Bachelor's degree and/or 1-3 years of professional sales experienceStrong history of being the best at whateveryouhave done in the pastTechnically adequate and competentProficiency using Google mail, calendaring and shared drivesAbility to connect with others through phone, video, social media, and in-person meetingsPrior experience working in a team-oriented and fast-paced organizationTrack record of delivering results in a metrics-driven or tech-savvy environmentExperience or quick adaptability utilizing digital tools and google suite applicationsAbility to thrive in a hybrid work model including onsite and remotePassion for results, resilience, self-confidence, and the desire to do an exceptional jobPossess a natural curiosity and relentless determination to make things happen - you like to WIN! What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more informati