job summary: We are looking for a few people to join our team as Technical Customer Service Specialists. You will be providing software support to clients via phone, email, and chat. Through the logging of issues and interactions into a customer relationship management system, we help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems software analy
job summary: We are looking for a few people to join our team as Technical Customer Service Specialists. You will be providing software support to clients via phone, email, and chat. Through the logging of issues and interactions into a customer relationship management system, we help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems software analy
job summary: A wide degree of creativity and latitude is expectedCisco CV, and ICMCisco/Genesys CCaaS and Google CCAI preferredExpert in SQL required. Job Tasks: Configure, review and oversee documentation of call flows and interdepartmental documents and communicationsGather project requirements and configure to continually improve our member experienceAct as a voice application subject matter expert for the internal team and business partnersJoin su
job summary: A wide degree of creativity and latitude is expectedCisco CV, and ICMCisco/Genesys CCaaS and Google CCAI preferredExpert in SQL required. Job Tasks: Configure, review and oversee documentation of call flows and interdepartmental documents and communicationsGather project requirements and configure to continually improve our member experienceAct as a voice application subject matter expert for the internal team and business partnersJoin su
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