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12 jobs found for data entry specialist night shift in leawood, kansas

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    • kansas city, missouri
    • permanent
    • $70,000 - $100,000 per year
    job summary: A prominent, well established packaging equipment manufacturer and supplier is seeking a Dealer Specialist to drive sales and develop relationshps with distributors who resell products to the end user. The primary product line sold through this channel is packaging (vacuum bags, shrink bags, meat bags, etc.). The Dealer specislist will work primarily through calls, emails, customer visits and trade shows. The position is remote based, working from a home office in the Kansas City area. This is a very high priority search for the company!   location: KANSAS CITY, Missouri job type: Permanent salary: $70,000 - 100,000 per year work hours: 8am to 4pm education: No Degree Required   responsibilities: ? Manage, develop, and grow the profitability of a $4.5M+ customer base by providing superior customer service and conducting high-value interactions with the assigned customers to help meet the team's and company's goalS ? Outgoing, self-starter that is results-driven and has ability to secure business. ? Ability to qualify opportunities, make decisions on pricing, and quote customers. ? Excellent organization, verbal and written communication skills with the ability to create contacts, prepare quotations, enter orders, and log interactions in the CRM. ? Communicate inventory needs to the Purchasing department to anticipate customer needs and minimize stockouts. Expedite the Distribution Center as required. ? Share leads, critical customers information, and market intel with the Equipment, Parts, and Service teams. ? 5-10% travel required, which may fluctuate each year according to customer visits, tradeshows, and training.   qualifications: Experience level: ExperiencedEducation: No Degree Required  skills: Digital Marketing Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: A prominent, well established packaging equipment manufacturer and supplier is seeking a Dealer Specialist to drive sales and develop relationshps with distributors who resell products to the end user. The primary product line sold through this channel is packaging (vacuum bags, shrink bags, meat bags, etc.). The Dealer specislist will work primarily through calls, emails, customer visits and trade shows. The position is remote based, working from a home office in the Kansas City area. This is a very high priority search for the company!   location: KANSAS CITY, Missouri job type: Permanent salary: $70,000 - 100,000 per year work hours: 8am to 4pm education: No Degree Required   responsibilities: ? Manage, develop, and grow the profitability of a $4.5M+ customer base by providing superior customer service and conducting high-value interactions with the assigned customers to help meet the team's and company's goalS ? Outgoing, self-starter that is results-driven and has ability to secure business. ? Ability to qualify opportunities, make decisions on pricing, and quote customers. ? Excellent organization, verbal and written communication skills with the ability to create contacts, prepare quotations, enter orders, and log interactions in the CRM. ? Communicate inventory needs to the Purchasing department to anticipate customer needs and minimize stockouts. Expedite the Distribution Center as required. ? Share leads, critical customers information, and market intel with the Equipment, Parts, and Service teams. ? 5-10% travel required, which may fluctuate each year according to customer visits, tradeshows, and training.   qualifications: Experience level: ExperiencedEducation: No Degree Required  skills: Digital Marketing Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • permanent
    • $80,000 - $90,000 per year
    job summary: Randstad Technologies is seeking an experienced ITIL CMDB Specialist for an exciting remote opportunity. The ITIL Specialist II will focus on configuration management to further drive the expansion and maturation of the Configuration Management Database (CMDB) while ensuring daily end-to-end delivery of Configuration Management (CM) services. The role will ensure the correctness, completeness, and currency of the data in the CMDB through ongoing maintenance and governance oversight of the data. This position is also responsible for delivering a well maintained CMDB that helps eliminate outages, significantly reduce the time it takes to remediate an outage, remain in compliance, avoid security and audit fines, and understand important service contexts when making decisions, which benefits risk assessment and reporting, and track software license and cloud costs.  location: KANSAS CITY, Missouri job type: Permanent salary: $80,000 - 90,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Oversees and improves the processes of the ITIL Practice(s) by seeking out and integrating best practices wherever possible. Iterates regularly on the process of the ITIL Practice(s) using data gathered about events and activities occurring across the IT Organization, the Business, and the Industry. Keeps abreast of developments in the world of ITSM (specifically, new products, services, and standards) that relate to the practices of effective IT Services. Coordinates between support teams as they work to determine solutions to remediate problems and/or improve the quality of Service. Conducts regular meetings to review the processes and or recent events related to the ITIL Practice(s), including writing meeting agendas and facilitating the sessions. Creatively directs the implementation of enhancements to the ServiceNow modules in support of improving the ITIL Practice(s) Defines KPIs associated with ITIL Practice(s) and prepares reporting, including management reports, to demonstrate the value of the practice(s). Trains, coaches, and mentors all support tiers in the ITIL Practice(s). Minimum Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field, or an equivalent combination of education, training, and experience. 3+ years' experience managing ITSM and ITIL practices. Latest ITIL Foundation CertificationExceptional and broad knowledge of or experience with hardware, software, and or enterprise application support. Have advanced analytical and problem-solving skills.Must have advanced presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department.Proficient in Microsoft Office Products (Word/Excel/Powerpoint) and related tools and technology required for the position. Preferred Qualifications Latest ITIL Practitioner certification in the respective ITIL Practice(s). 3+ years' experience working directly in the respective ITIL Practice(s). Such as ServiceNow.ServiceNow Configuration Management Database (CMDB) FundamentalsServiceNow Common Service Data Model (CSDM) Fundamentals   qualifications: Experience level: ExperiencedMinimum 4 years of experienceEducation: Bachelors  skills: ITIL (3 years of experience is required)ITSM (3 years of experience is required)Windows Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is seeking an experienced ITIL CMDB Specialist for an exciting remote opportunity. The ITIL Specialist II will focus on configuration management to further drive the expansion and maturation of the Configuration Management Database (CMDB) while ensuring daily end-to-end delivery of Configuration Management (CM) services. The role will ensure the correctness, completeness, and currency of the data in the CMDB through ongoing maintenance and governance oversight of the data. This position is also responsible for delivering a well maintained CMDB that helps eliminate outages, significantly reduce the time it takes to remediate an outage, remain in compliance, avoid security and audit fines, and understand important service contexts when making decisions, which benefits risk assessment and reporting, and track software license and cloud costs.  location: KANSAS CITY, Missouri job type: Permanent salary: $80,000 - 90,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Oversees and improves the processes of the ITIL Practice(s) by seeking out and integrating best practices wherever possible. Iterates regularly on the process of the ITIL Practice(s) using data gathered about events and activities occurring across the IT Organization, the Business, and the Industry. Keeps abreast of developments in the world of ITSM (specifically, new products, services, and standards) that relate to the practices of effective IT Services. Coordinates between support teams as they work to determine solutions to remediate problems and/or improve the quality of Service. Conducts regular meetings to review the processes and or recent events related to the ITIL Practice(s), including writing meeting agendas and facilitating the sessions. Creatively directs the implementation of enhancements to the ServiceNow modules in support of improving the ITIL Practice(s) Defines KPIs associated with ITIL Practice(s) and prepares reporting, including management reports, to demonstrate the value of the practice(s). Trains, coaches, and mentors all support tiers in the ITIL Practice(s). Minimum Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field, or an equivalent combination of education, training, and experience. 3+ years' experience managing ITSM and ITIL practices. Latest ITIL Foundation CertificationExceptional and broad knowledge of or experience with hardware, software, and or enterprise application support. Have advanced analytical and problem-solving skills.Must have advanced presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department.Proficient in Microsoft Office Products (Word/Excel/Powerpoint) and related tools and technology required for the position. Preferred Qualifications Latest ITIL Practitioner certification in the respective ITIL Practice(s). 3+ years' experience working directly in the respective ITIL Practice(s). Such as ServiceNow.ServiceNow Configuration Management Database (CMDB) FundamentalsServiceNow Common Service Data Model (CSDM) Fundamentals   qualifications: Experience level: ExperiencedMinimum 4 years of experienceEducation: Bachelors  skills: ITIL (3 years of experience is required)ITSM (3 years of experience is required)Windows Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • contract
    • $55 - $60 per hour
    job summary: Randstad Technologies is seeking an experienced Data Analyst for an excellent opportunity located in the Kansas City area. This position will start fully remote but move to a hybrid model in the future. This position is responsible for researching, analyzing and translating business requirements into technical specs and designing the logical and physical models that support the BI Enterprise DW development effort. This position is responsible for managing customer expectations by taking ownership as a Business Analyst and Data Analyst for complex Capital projects.   location: KANSAS CITY, Missouri job type: Contract salary: $55 - 60 per hour work hours: 8am to 4pm education: No Degree Required   responsibilities: Engage with business Analyst to understand requirements and needs and translate that into Analytical reports and dashboardsFunctions as the lead for BI-SDLC (Business Intelligence Software Delivery Lifecycle) projects.Collaborates and work closely with Business, System Integration and Cloud data architects, ETL (Extract, Transform, Load) Integration specialists and Power BI dashboard development team.Analyzes and translates business requirements into technical requirements.Develops BRD and/or TDD independently.Designs and develops data models and applies best practices for optimum performance of the models.Documents project-specific processes and data flows, data dependencies, data definitions, and relevant business rules.Establishes data dictionaries to support the buildout of a data governance infrastructure.Converts functional requirements into technical specifications.Performs data analysis, data mapping, functional testing, unit testing, and test case preparation using required tools based on project needs.Designs and develops DDL scripts, ad hoc queries, and data models for high-performance projects and deliverables.Works with project teams and business stewards to refine business requirements that produce well-designed and developed solutions.Works with a diverse set of data sources, such as Streaming Data, Time series data, and semi-structured and unstructured data.Works to apply and develop appropriate statistical, machine learning, and/or deep learning models and algorithms to classify structured or unstructured data.Demonstrates ability to communicate technical recommendations to a non-technical audience in a clear and concise manner.Demonstrates ability to understand logical relationships and to ensure that programming faithfully replicates these relationships.Demonstrates ability to test and validate programming steps.Demonstrates advanced written and oral communication skills.Exhibits attention to detail, self-motivation creative problem solving, with proven ability to successfully manage multiple disparate streams of work in a challenging, dynamic environmentDemonstrates solid organizational skills performs detailed tasks with a high degree of accuracy and performs under pressure.Multitasks prioritizes and manages time effectively.Displays excellent communication and presentation skills and must possess exceptional ability to work well with individuals and teams at all levels, across all divisions.Works in a structured environment and performs in high-pressure ad hoc mode to address urgent needs. Requirements: 5+ years of experience with warehouse data extraction/transformation and load tools, as well as metadata repository tools.Advanced proficiency in relational Database concepts, Database design using star, snowflake, and data vault schema along with the ability to write and execute complex SQL queries and stored procedures.Knowledge of various database platforms (DB2, SAP, MS SQL Server) required and experience with one or more of the following, Power BI, Informatica, Azure Cloud, IoT, MuleSoft, AQT, ErWin Data Modeling.Proficient with MS Office tools like PowerPoint, MS Project, Visio, Excel, and Word and shell scripting.Understands and evaluates existing SQL scripts and Data Models.Experience with the SDLC and ETL Processes, data mining, database design development, data modeling, data governance, and unit testing.Proficient in data transformation, consolidating data from multiple disparate sources, develop process workflows and wireframe sketches to help businesses design effective dashboard solutions.   qualifications: Experience level: ExperiencedMinimum 8 years of experienceEducation: No Degree Required  skills: Data Analysis (5 years of experience is required)Data Warehouse (5 years of experience is preferred)Data Analysis (5 years of experience is required)Business Analysis (5 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is seeking an experienced Data Analyst for an excellent opportunity located in the Kansas City area. This position will start fully remote but move to a hybrid model in the future. This position is responsible for researching, analyzing and translating business requirements into technical specs and designing the logical and physical models that support the BI Enterprise DW development effort. This position is responsible for managing customer expectations by taking ownership as a Business Analyst and Data Analyst for complex Capital projects.   location: KANSAS CITY, Missouri job type: Contract salary: $55 - 60 per hour work hours: 8am to 4pm education: No Degree Required   responsibilities: Engage with business Analyst to understand requirements and needs and translate that into Analytical reports and dashboardsFunctions as the lead for BI-SDLC (Business Intelligence Software Delivery Lifecycle) projects.Collaborates and work closely with Business, System Integration and Cloud data architects, ETL (Extract, Transform, Load) Integration specialists and Power BI dashboard development team.Analyzes and translates business requirements into technical requirements.Develops BRD and/or TDD independently.Designs and develops data models and applies best practices for optimum performance of the models.Documents project-specific processes and data flows, data dependencies, data definitions, and relevant business rules.Establishes data dictionaries to support the buildout of a data governance infrastructure.Converts functional requirements into technical specifications.Performs data analysis, data mapping, functional testing, unit testing, and test case preparation using required tools based on project needs.Designs and develops DDL scripts, ad hoc queries, and data models for high-performance projects and deliverables.Works with project teams and business stewards to refine business requirements that produce well-designed and developed solutions.Works with a diverse set of data sources, such as Streaming Data, Time series data, and semi-structured and unstructured data.Works to apply and develop appropriate statistical, machine learning, and/or deep learning models and algorithms to classify structured or unstructured data.Demonstrates ability to communicate technical recommendations to a non-technical audience in a clear and concise manner.Demonstrates ability to understand logical relationships and to ensure that programming faithfully replicates these relationships.Demonstrates ability to test and validate programming steps.Demonstrates advanced written and oral communication skills.Exhibits attention to detail, self-motivation creative problem solving, with proven ability to successfully manage multiple disparate streams of work in a challenging, dynamic environmentDemonstrates solid organizational skills performs detailed tasks with a high degree of accuracy and performs under pressure.Multitasks prioritizes and manages time effectively.Displays excellent communication and presentation skills and must possess exceptional ability to work well with individuals and teams at all levels, across all divisions.Works in a structured environment and performs in high-pressure ad hoc mode to address urgent needs. Requirements: 5+ years of experience with warehouse data extraction/transformation and load tools, as well as metadata repository tools.Advanced proficiency in relational Database concepts, Database design using star, snowflake, and data vault schema along with the ability to write and execute complex SQL queries and stored procedures.Knowledge of various database platforms (DB2, SAP, MS SQL Server) required and experience with one or more of the following, Power BI, Informatica, Azure Cloud, IoT, MuleSoft, AQT, ErWin Data Modeling.Proficient with MS Office tools like PowerPoint, MS Project, Visio, Excel, and Word and shell scripting.Understands and evaluates existing SQL scripts and Data Models.Experience with the SDLC and ETL Processes, data mining, database design development, data modeling, data governance, and unit testing.Proficient in data transformation, consolidating data from multiple disparate sources, develop process workflows and wireframe sketches to help businesses design effective dashboard solutions.   qualifications: Experience level: ExperiencedMinimum 8 years of experienceEducation: No Degree Required  skills: Data Analysis (5 years of experience is required)Data Warehouse (5 years of experience is preferred)Data Analysis (5 years of experience is required)Business Analysis (5 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • permanent
    • $85,000 - $130,000 per year
    job summary: A prominent company in the food packaging equipment manufacturing industry is seeking a Regional Sales Manager to sell the full product line (packaging equipment, labeling equipment, and food processing equipment) to existing and new customers within the Midwest territory. This is a high priority search! The role is salaried in the $85K+ range, plus uncapped commissions!   location: KANSAS CITY, Missouri job type: Permanent salary: $85,000 - 130,000 per year work hours: 8am to 4pm education: No Degree Required   responsibilities: ? Achieve budgeted sales, margins, and net profit goals by making face-to-face calls within an assigned territory to existing customers. ? Seek out and develop new customers; build organic growth of customer base by creating relationships through a variety of methods, including social media, various market groups and state associations. ? Identify emerging markets and market shifts for existing product lines within the food industry or in other industrial markets. ? High level of proficiency using social media tools to boost visibility of company product lines and offerings. ? Must have a solid product knowledge and be resourceful in finding ways to connect with customers about our products. ? Achieve budgeted sales, margins, and net profit goals by making face-to-face calls within an assigned territory to existing customers. ? Provide market feedback on current marketing efforts, competitor activity and price levels, new product development, and emerging market trends.   qualifications: Experience level: ExperiencedEducation: No Degree Required  skills: Technical Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: A prominent company in the food packaging equipment manufacturing industry is seeking a Regional Sales Manager to sell the full product line (packaging equipment, labeling equipment, and food processing equipment) to existing and new customers within the Midwest territory. This is a high priority search! The role is salaried in the $85K+ range, plus uncapped commissions!   location: KANSAS CITY, Missouri job type: Permanent salary: $85,000 - 130,000 per year work hours: 8am to 4pm education: No Degree Required   responsibilities: ? Achieve budgeted sales, margins, and net profit goals by making face-to-face calls within an assigned territory to existing customers. ? Seek out and develop new customers; build organic growth of customer base by creating relationships through a variety of methods, including social media, various market groups and state associations. ? Identify emerging markets and market shifts for existing product lines within the food industry or in other industrial markets. ? High level of proficiency using social media tools to boost visibility of company product lines and offerings. ? Must have a solid product knowledge and be resourceful in finding ways to connect with customers about our products. ? Achieve budgeted sales, margins, and net profit goals by making face-to-face calls within an assigned territory to existing customers. ? Provide market feedback on current marketing efforts, competitor activity and price levels, new product development, and emerging market trends.   qualifications: Experience level: ExperiencedEducation: No Degree Required  skills: Technical Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • contract
    • $20 - $23 per hour
    job summary: Randstad Technologies is seeking a Help Desk Representative for an opportunity in Downtown Kansas City, MO. This position is responsible for acting as the first point of contact between end-users and the Information Technology team. This role requires a confident and professional individual with in-depth technical skills, a keen desire to learn, and a commitment to extraordinary customer service. The ideal candidate will have A+ certification and some experience supporting operating systems and user applications.   location: KANSAS CITY, Missouri job type: Contract salary: $20 - 23 per hour work hours: 8am to 4pm education: High School   responsibilities: Act as the first contact for end-users for all IT supported systems.Receive requests, whether problem reports or requests for new services, via accepted mechanisms such as phone calls, emails, and in-person visits.Gather customer contact information and the symptoms of the problem, and then log information into tickets for all incoming work requests.Properly categorize, prioritize, and route each ticket to the correct group or tech.Troubleshoot certain issues by analyzing the reported symptoms and solves them, ideally affecting a first-call resolution.Escalate tickets appropriately when issue is unable to be resolved before SLA has expired.Create knowledge base documentation for issues that are resolved but not yet documented.Follow up with customers to ensure issue has been resolved.Install, modify, and repair computer hardware and software.Act as back-up for conference room and audio/visual setup, as needed.Other duties may be added and/or assigned, as needed. REQUIREMENTS: High School diploma or equivalent2 years experience in an enterprise environmentA+ certification preferredComputer Skills and the Ability to Troubleshoot and Diagnose Problems.Proficient in software support including OS and applicationsAbility to communicate technical information, both verbal and written, to a wide range of end-users.Customer service skills in person and over the phoneAttention to detail and follow-through to ensure issues have been resolved.Keep confidential all applicant, client, and firm proprietary informationRegularly participate in the evening and weekend on-call rotation (about every 7-9 weeks)   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is seeking a Help Desk Representative for an opportunity in Downtown Kansas City, MO. This position is responsible for acting as the first point of contact between end-users and the Information Technology team. This role requires a confident and professional individual with in-depth technical skills, a keen desire to learn, and a commitment to extraordinary customer service. The ideal candidate will have A+ certification and some experience supporting operating systems and user applications.   location: KANSAS CITY, Missouri job type: Contract salary: $20 - 23 per hour work hours: 8am to 4pm education: High School   responsibilities: Act as the first contact for end-users for all IT supported systems.Receive requests, whether problem reports or requests for new services, via accepted mechanisms such as phone calls, emails, and in-person visits.Gather customer contact information and the symptoms of the problem, and then log information into tickets for all incoming work requests.Properly categorize, prioritize, and route each ticket to the correct group or tech.Troubleshoot certain issues by analyzing the reported symptoms and solves them, ideally affecting a first-call resolution.Escalate tickets appropriately when issue is unable to be resolved before SLA has expired.Create knowledge base documentation for issues that are resolved but not yet documented.Follow up with customers to ensure issue has been resolved.Install, modify, and repair computer hardware and software.Act as back-up for conference room and audio/visual setup, as needed.Other duties may be added and/or assigned, as needed. REQUIREMENTS: High School diploma or equivalent2 years experience in an enterprise environmentA+ certification preferredComputer Skills and the Ability to Troubleshoot and Diagnose Problems.Proficient in software support including OS and applicationsAbility to communicate technical information, both verbal and written, to a wide range of end-users.Customer service skills in person and over the phoneAttention to detail and follow-through to ensure issues have been resolved.Keep confidential all applicant, client, and firm proprietary informationRegularly participate in the evening and weekend on-call rotation (about every 7-9 weeks)   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • contract
    • $20 - $23 per hour
    job summary: Randstad Technologies is seeking a Help Desk Representative for an opportunity in Downtown Kansas City, MO. This position is responsible for acting as the first point of contact between end-users and the Information Technology team. This role requires a confident and professional individual with in-depth technical skills, a keen desire to learn, and a commitment to extraordinary customer service. The ideal candidate will have A+ certification and some experience supporting operating systems and user applications.   location: KANSAS CITY, Missouri job type: Contract salary: $20 - 23 per hour work hours: 8am to 4pm education: High School   responsibilities: RESPONSIBILITIES: Act as the first contact for end-users for all IT supported systems.Receive requests, whether problem reports or requests for new services, via accepted mechanisms such as phone calls, emails, and in-person visits.Gather customer contact information and the symptoms of the problem, and then log information into tickets for all incoming work requests.Properly categorize, prioritize, and route each ticket to the correct group or tech.Troubleshoot certain issues by analyzing the reported symptoms and solves them, ideally affecting a first-call resolution.Escalate tickets appropriately when issue is unable to be resolved before SLA has expired.Create knowledge base documentation for issues that are resolved but not yet documented.Follow up with customers to ensure issue has been resolved.Install, modify, and repair computer hardware and software.Act as back-up for conference room and audio/visual setup, as needed.Other duties may be added and/or assigned, as needed. REQUIREMENTS: High School diploma or equivalent2 years experience in an enterprise environmentA+ certification preferredComputer Skills and the Ability to Troubleshoot and Diagnose Problems.Proficient in software support including OS and applicationsAbility to communicate technical information, both verbal and written, to a wide range of end-users.Customer service skills in person and over the phoneAttention to detail and follow-through to ensure issues have been resolved.Keep confidential all applicant, client, and firm proprietary informationRegularly participate in the evening and weekend on-call rotation (about every 7-9 weeks)   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is seeking a Help Desk Representative for an opportunity in Downtown Kansas City, MO. This position is responsible for acting as the first point of contact between end-users and the Information Technology team. This role requires a confident and professional individual with in-depth technical skills, a keen desire to learn, and a commitment to extraordinary customer service. The ideal candidate will have A+ certification and some experience supporting operating systems and user applications.   location: KANSAS CITY, Missouri job type: Contract salary: $20 - 23 per hour work hours: 8am to 4pm education: High School   responsibilities: RESPONSIBILITIES: Act as the first contact for end-users for all IT supported systems.Receive requests, whether problem reports or requests for new services, via accepted mechanisms such as phone calls, emails, and in-person visits.Gather customer contact information and the symptoms of the problem, and then log information into tickets for all incoming work requests.Properly categorize, prioritize, and route each ticket to the correct group or tech.Troubleshoot certain issues by analyzing the reported symptoms and solves them, ideally affecting a first-call resolution.Escalate tickets appropriately when issue is unable to be resolved before SLA has expired.Create knowledge base documentation for issues that are resolved but not yet documented.Follow up with customers to ensure issue has been resolved.Install, modify, and repair computer hardware and software.Act as back-up for conference room and audio/visual setup, as needed.Other duties may be added and/or assigned, as needed. REQUIREMENTS: High School diploma or equivalent2 years experience in an enterprise environmentA+ certification preferredComputer Skills and the Ability to Troubleshoot and Diagnose Problems.Proficient in software support including OS and applicationsAbility to communicate technical information, both verbal and written, to a wide range of end-users.Customer service skills in person and over the phoneAttention to detail and follow-through to ensure issues have been resolved.Keep confidential all applicant, client, and firm proprietary informationRegularly participate in the evening and weekend on-call rotation (about every 7-9 weeks)   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • temp to perm
    • $24.50 - $26 per hour
    job summary: We are looking for a Service Desk Analyst (Spanish speaking). The Service Desk Analyst serves as first point of contact for all things IT for Children International staff. They fulfill IT requests and resolve incidents. The service desk analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They interact with the staff they support via multiple means including chat, email, and phone calls. This is a hybrid position with (3) days a week onsite and (2) days a week remote   location: KANSAS CITY, Missouri job type: Contract salary: $24.50 - 26.00 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Answer incoming calls, and log them as requests or incidents accurately and efficiently into a service desk system - Monitor, categorize, and prioritize service desk tickets as needed - Fulfill IT requests and resolve IT incidents bilingual Service Desk Analyst - Escalate service desk tickets to the next level of support in a timely manner when necessary - Configure and install computer systems and peripherals - Record and track equipment requests - Create, update, and retire knowledge base articles - Keep track of supply and consumable inventories - Keep track of license and hardware inventory - Follow standard operating procedures for their service desk role - Assist with special project work as needed   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Bachelors  skills: Service Desk (1 year of experience is required)Windows (1 year of experience is required)MS Office (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: We are looking for a Service Desk Analyst (Spanish speaking). The Service Desk Analyst serves as first point of contact for all things IT for Children International staff. They fulfill IT requests and resolve incidents. The service desk analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They interact with the staff they support via multiple means including chat, email, and phone calls. This is a hybrid position with (3) days a week onsite and (2) days a week remote   location: KANSAS CITY, Missouri job type: Contract salary: $24.50 - 26.00 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Answer incoming calls, and log them as requests or incidents accurately and efficiently into a service desk system - Monitor, categorize, and prioritize service desk tickets as needed - Fulfill IT requests and resolve IT incidents bilingual Service Desk Analyst - Escalate service desk tickets to the next level of support in a timely manner when necessary - Configure and install computer systems and peripherals - Record and track equipment requests - Create, update, and retire knowledge base articles - Keep track of supply and consumable inventories - Keep track of license and hardware inventory - Follow standard operating procedures for their service desk role - Assist with special project work as needed   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Bachelors  skills: Service Desk (1 year of experience is required)Windows (1 year of experience is required)MS Office (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • temp to perm
    • $24.50 - $26 per hour
    job summary: We are looking for a Service Desk Analyst (Spanish speaking). The Service Desk Analyst serves as first point of contact for all things IT for Children International staff. They fulfill IT requests and resolve incidents. The service desk analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They interact with the staff they support via multiple means including chat, email, and phone calls. This is a hybrid position with (3) days a week onsite and (2) days a week remote   location: KANSAS CITY, Missouri job type: Contract salary: $24.50 - 26.00 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Answer incoming calls, and log them as requests or incidents accurately and efficiently into a service desk system - Monitor, categorize, and prioritize service desk tickets as needed - Fulfill IT requests and resolve IT incidents bilingual Service Desk Analyst - Escalate service desk tickets to the next level of support in a timely manner when necessary - Configure and install computer systems and peripherals - Record and track equipment requests - Create, update, and retire knowledge base articles - Keep track of supply and consumable inventories - Keep track of license and hardware inventory - Follow standard operating procedures for their service desk role - Assist with special project work as needed   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Bachelors  skills: Service Desk (1 year of experience is required)Windows (1 year of experience is required)MS Office (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: We are looking for a Service Desk Analyst (Spanish speaking). The Service Desk Analyst serves as first point of contact for all things IT for Children International staff. They fulfill IT requests and resolve incidents. The service desk analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They interact with the staff they support via multiple means including chat, email, and phone calls. This is a hybrid position with (3) days a week onsite and (2) days a week remote   location: KANSAS CITY, Missouri job type: Contract salary: $24.50 - 26.00 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Answer incoming calls, and log them as requests or incidents accurately and efficiently into a service desk system - Monitor, categorize, and prioritize service desk tickets as needed - Fulfill IT requests and resolve IT incidents bilingual Service Desk Analyst - Escalate service desk tickets to the next level of support in a timely manner when necessary - Configure and install computer systems and peripherals - Record and track equipment requests - Create, update, and retire knowledge base articles - Keep track of supply and consumable inventories - Keep track of license and hardware inventory - Follow standard operating procedures for their service desk role - Assist with special project work as needed   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Bachelors  skills: Service Desk (1 year of experience is required)Windows (1 year of experience is required)MS Office (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • temp to perm
    • $24.50 - $26 per hour
    job summary: We are looking for a Service Desk Analyst (Spanish speaking). The Service Desk Analyst serves as first point of contact for all things IT for Children International staff. They fulfill IT requests and resolve incidents. The service desk analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They interact with the staff they support via multiple means including chat, email, and phone calls. This is a hybrid position with (3) days a week onsite and (2) days a week remote   location: KANSAS CITY, Missouri job type: Contract salary: $24.50 - 26.00 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Answer incoming calls, and log them as requests or incidents accurately and efficiently into a service desk system - Monitor, categorize, and prioritize service desk tickets as needed - Fulfill IT requests and resolve IT incidents bilingual Service Desk Analyst - Escalate service desk tickets to the next level of support in a timely manner when necessary - Configure and install computer systems and peripherals - Record and track equipment requests - Create, update, and retire knowledge base articles - Keep track of supply and consumable inventories - Keep track of license and hardware inventory - Follow standard operating procedures for their service desk role - Assist with special project work as needed   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Bachelors  skills: Service Desk (1 year of experience is required)Windows (1 year of experience is required)MS Office (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: We are looking for a Service Desk Analyst (Spanish speaking). The Service Desk Analyst serves as first point of contact for all things IT for Children International staff. They fulfill IT requests and resolve incidents. The service desk analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They interact with the staff they support via multiple means including chat, email, and phone calls. This is a hybrid position with (3) days a week onsite and (2) days a week remote   location: KANSAS CITY, Missouri job type: Contract salary: $24.50 - 26.00 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Answer incoming calls, and log them as requests or incidents accurately and efficiently into a service desk system - Monitor, categorize, and prioritize service desk tickets as needed - Fulfill IT requests and resolve IT incidents bilingual Service Desk Analyst - Escalate service desk tickets to the next level of support in a timely manner when necessary - Configure and install computer systems and peripherals - Record and track equipment requests - Create, update, and retire knowledge base articles - Keep track of supply and consumable inventories - Keep track of license and hardware inventory - Follow standard operating procedures for their service desk role - Assist with special project work as needed   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Bachelors  skills: Service Desk (1 year of experience is required)Windows (1 year of experience is required)MS Office (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, kansas
    • temp to perm
    • $20 - $23 per hour
    job summary: Randstad Technologies is seeking an experienced Support Services Technican that will provide first-level technical support of computer software and hardware products and services. Respond to and diagnose problems through discussions with users. This includes problem recognition, research, isolation, and resolution steps. Resolve basic to moderately complex problems while referring more complex problems to senior level technicians. Assist users inquiring how to use specific software, electronic mail, or operating systems. Use existing processes and tools (e.g., problem management database and help desk systems) to proactively support office staff and equipment. This position will handle calls as their primary duties as well as work tickets and may be asked to help with projects.   location: KANSAS CITY, Kansas job type: Contract salary: $20 - 23 per hour work hours: 8am to 4pm education: Associates   responsibilities: Perform troubleshooting and repairs of Windows 10 as well as some Apple productsPerform troubleshooting on Network Printer and Multifunctional Devices as well as Home Office PrintersPerform troubleshooting and have a working knowledge of Office365Knowledge of accessing systems remotely via remote tools such as TeamviewerPerform troubleshooting on remote VPN connectivityPerform troubleshooting on network drive accessWork daily with Active Directory with knowledge on resetting passwords and assigning users and computers to groupsPerform troubleshooting on mobile devices, iPhone/iPad and AndroidWork daily with internal customers via phone, and email, with the occasional walk upsAccurately record all work and troubleshooting in tickets in ServiceNow Ticketing system Requirements Associate degree in related field of study preferred1-2 years of experience in MS Windows environment handling Level 1 callsExperience handling desktop and laptop break/fix supportExperience using and troubleshooting MS Office (O365) productsExperience using ticketing systems, ServiceNow preferredExperience managing and troubleshooting Windows 7 and 10 workstationsSuperior customer service skillsAble to communicate and translate complex technical topics into easy to understand concepts.Communicate clearly and effectively, both verbally and in writing.Able to clearly document technical processes.Proficiently manage and troubleshoot Microsoft desktop operating systems.Able to ask directed and logical questions to determine problem causation and follow documented processes to a successful resolution.Knowledge of Active Directory Users and Comp.Knowledge of Apple products including iPhone, iPad and Mac Computers   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Associates  skills: Technical Support (1 year of experience is preferred)Desktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is seeking an experienced Support Services Technican that will provide first-level technical support of computer software and hardware products and services. Respond to and diagnose problems through discussions with users. This includes problem recognition, research, isolation, and resolution steps. Resolve basic to moderately complex problems while referring more complex problems to senior level technicians. Assist users inquiring how to use specific software, electronic mail, or operating systems. Use existing processes and tools (e.g., problem management database and help desk systems) to proactively support office staff and equipment. This position will handle calls as their primary duties as well as work tickets and may be asked to help with projects.   location: KANSAS CITY, Kansas job type: Contract salary: $20 - 23 per hour work hours: 8am to 4pm education: Associates   responsibilities: Perform troubleshooting and repairs of Windows 10 as well as some Apple productsPerform troubleshooting on Network Printer and Multifunctional Devices as well as Home Office PrintersPerform troubleshooting and have a working knowledge of Office365Knowledge of accessing systems remotely via remote tools such as TeamviewerPerform troubleshooting on remote VPN connectivityPerform troubleshooting on network drive accessWork daily with Active Directory with knowledge on resetting passwords and assigning users and computers to groupsPerform troubleshooting on mobile devices, iPhone/iPad and AndroidWork daily with internal customers via phone, and email, with the occasional walk upsAccurately record all work and troubleshooting in tickets in ServiceNow Ticketing system Requirements Associate degree in related field of study preferred1-2 years of experience in MS Windows environment handling Level 1 callsExperience handling desktop and laptop break/fix supportExperience using and troubleshooting MS Office (O365) productsExperience using ticketing systems, ServiceNow preferredExperience managing and troubleshooting Windows 7 and 10 workstationsSuperior customer service skillsAble to communicate and translate complex technical topics into easy to understand concepts.Communicate clearly and effectively, both verbally and in writing.Able to clearly document technical processes.Proficiently manage and troubleshoot Microsoft desktop operating systems.Able to ask directed and logical questions to determine problem causation and follow documented processes to a successful resolution.Knowledge of Active Directory Users and Comp.Knowledge of Apple products including iPhone, iPad and Mac Computers   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: Associates  skills: Technical Support (1 year of experience is preferred)Desktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, kansas
    • permanent
    • $125,000 - $140,000 per year
    job summary: Randstad Technologies is in search of a Business Analyst in a JD Edwards operations focused role where you will participate in a cross-functional, team environment as a key member of the implementation team responsible for global design, realization, implementation, and support of all operations-focused ERP applications utilizing JD Edwards (JDE) EnterpriseOne. In this role the Business Analyst would use JDE familiratiy dealing with manufaturing, distribution, order processing, purchasing and transportation.   location: KANSAS CITY, Kansas job type: Permanent salary: $125,000 - 140,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Partner with users and implementation partners to plan, conduct, and direct analysis of business problems to be solved within a JDE environment and work with the technical team to translate business requirements into technical design specificationsMaintain system integrity by following proper testing and documentation procedures using tools-based testing and transport systems. This includes unit, integration, and regression testing of configuration and programming changesProvide support to the power user network within the business unit to insure all business process and technology are current and consistentCoordinate the power user network to ensure all user documentation and training materials are current utilizing all available technology toolsMaintain test scripts to ensure that all software upgrades are adequately tested and efficiently implemented to ensure code complianceKeep current with all JD Edwards functionality to ensure that the business unit is maximizing the most efficient use of the software integrating with all other functional systems (e.g., SERTI, ADP, SAP)Resolve technical problems with all JDE issues as well as manage the integration points with other related applications; act as a single contact point for problem managementUse approved implementation methodology to ensure all design aspects are resolved by the assigned completion date, provide appropriate documentation to meet support requirements, and coordinate development requests, acting as a single interface to the integration partnerProvide project management skills and manage relationships with internal/external customers, work with business process teams in a consulting role, and serve as a primary point of contact to the IT organizationWork with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals; identify and resolve systems issuesChart existing business processes in order to define current business activities for the development of procedures and modelsResearch, review, and analyze the effectiveness and efficiency of existing processes and tools and develop strategies for enhancing or further leveraging these processes/toolsLead sessions in prototyping new procedures and systems for the purpose of enhancing business processes, operations, and information process flowPrepare and deliver reports, recommendations, or alternatives for improving processes and systems in operating systems across the organizationPerform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisionsCollaborate in the planning, design, development, and deployment of new applications and enhancements to existing applicationsConduct research on software and hardware products to justify recommendationsDevelop, standardize, and maintain new or improved processes and systems based on findings and analysisCommunicate changes, enhancements, and modifications verbally or through written documentation to management, peers, staff, and other employees so that issues and solutions are understoodCreate models, specifications, diagrams, and charts to provide direction to programmersDevelop budgets and timeframes for changes in order to support company objectivesLiaise with various business groups in the organization to facilitate implementation of new or improved business processes and systemsCoordinate and perform in-depth tests, including end-user reviews, for modified and new processes and systems, and post-implementation support Requirements Bachelor's degree in Information Technology or Business Administration, or equivalent work experience5 years of business analyst related experience, including business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling5 years of experience in design and configuration within an ERP environmentExperience overseeing the design, development, and implementation of software and hardware solutions, systems, or productsExperience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and applicationsOTE implementation and production support experience Experience with a top tier ERP application (JD Edwards preferred)Knowledge of all operations-focused aspects of JDE, including manufacturing management, supply chain, distribution, order processing, purchasing, transportation, and logistics executionExtensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowchartsAble to create systematic and manual operations procedures in both technical and user-friendly languageApplication of statistical and other research methods into systems issues and products as requiredThe ability to multiple projects and participate in cross-functional environmentExcellent analytical, mathematical, and creative problem-solving skillsAble to travel 75% of the time   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required)  skills: JDEDWARDSBusiness Analysis (5 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is in search of a Business Analyst in a JD Edwards operations focused role where you will participate in a cross-functional, team environment as a key member of the implementation team responsible for global design, realization, implementation, and support of all operations-focused ERP applications utilizing JD Edwards (JDE) EnterpriseOne. In this role the Business Analyst would use JDE familiratiy dealing with manufaturing, distribution, order processing, purchasing and transportation.   location: KANSAS CITY, Kansas job type: Permanent salary: $125,000 - 140,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Partner with users and implementation partners to plan, conduct, and direct analysis of business problems to be solved within a JDE environment and work with the technical team to translate business requirements into technical design specificationsMaintain system integrity by following proper testing and documentation procedures using tools-based testing and transport systems. This includes unit, integration, and regression testing of configuration and programming changesProvide support to the power user network within the business unit to insure all business process and technology are current and consistentCoordinate the power user network to ensure all user documentation and training materials are current utilizing all available technology toolsMaintain test scripts to ensure that all software upgrades are adequately tested and efficiently implemented to ensure code complianceKeep current with all JD Edwards functionality to ensure that the business unit is maximizing the most efficient use of the software integrating with all other functional systems (e.g., SERTI, ADP, SAP)Resolve technical problems with all JDE issues as well as manage the integration points with other related applications; act as a single contact point for problem managementUse approved implementation methodology to ensure all design aspects are resolved by the assigned completion date, provide appropriate documentation to meet support requirements, and coordinate development requests, acting as a single interface to the integration partnerProvide project management skills and manage relationships with internal/external customers, work with business process teams in a consulting role, and serve as a primary point of contact to the IT organizationWork with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals; identify and resolve systems issuesChart existing business processes in order to define current business activities for the development of procedures and modelsResearch, review, and analyze the effectiveness and efficiency of existing processes and tools and develop strategies for enhancing or further leveraging these processes/toolsLead sessions in prototyping new procedures and systems for the purpose of enhancing business processes, operations, and information process flowPrepare and deliver reports, recommendations, or alternatives for improving processes and systems in operating systems across the organizationPerform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisionsCollaborate in the planning, design, development, and deployment of new applications and enhancements to existing applicationsConduct research on software and hardware products to justify recommendationsDevelop, standardize, and maintain new or improved processes and systems based on findings and analysisCommunicate changes, enhancements, and modifications verbally or through written documentation to management, peers, staff, and other employees so that issues and solutions are understoodCreate models, specifications, diagrams, and charts to provide direction to programmersDevelop budgets and timeframes for changes in order to support company objectivesLiaise with various business groups in the organization to facilitate implementation of new or improved business processes and systemsCoordinate and perform in-depth tests, including end-user reviews, for modified and new processes and systems, and post-implementation support Requirements Bachelor's degree in Information Technology or Business Administration, or equivalent work experience5 years of business analyst related experience, including business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling5 years of experience in design and configuration within an ERP environmentExperience overseeing the design, development, and implementation of software and hardware solutions, systems, or productsExperience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and applicationsOTE implementation and production support experience Experience with a top tier ERP application (JD Edwards preferred)Knowledge of all operations-focused aspects of JDE, including manufacturing management, supply chain, distribution, order processing, purchasing, transportation, and logistics executionExtensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowchartsAble to create systematic and manual operations procedures in both technical and user-friendly languageApplication of statistical and other research methods into systems issues and products as requiredThe ability to multiple projects and participate in cross-functional environmentExcellent analytical, mathematical, and creative problem-solving skillsAble to travel 75% of the time   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required)  skills: JDEDWARDSBusiness Analysis (5 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • kansas city, missouri
    • temp to perm
    • $26 - $30 per hour
    job summary: Our client in Kansas City, Missouri is looking for a Desktop Support resource to join their team for a contract to hire position. The ideal candidate will have: 3+ years experienceDeskside support, imaging, Windows 10Android and iOS support experienceA/V equipment set up experienceAbility to communicate with all levels of the organization   location: Kansas City, Missouri job type: Contract salary: $26 - 30 per hour work hours: 8am to 4pm education: High School   responsibilities: Provides Tier II support, supporting the Help Desk with troubleshooting, diagnosis, and repair of PC's and installed applications. Responsible for supporting firm personnel with troubleshooting technical problems both remotely and in person Provides first class service and support to our growing team Assists with the removal and prevention of viruses on firm equipment Assists with upgrading components of aging computer systems Responsible for imaging computers for new employees. Responsible for the installation of new computers and printers Assists with the relocation of computers and printers as needed Responsible for minor repairs, cleaning, and maintenance of office printers. Prepares and packages equipment for shipping to Offices and personnel homes. Assist with software installation and upgrades. Mobility support and administration Provide assistance to customers after normal business hours as assigned through periodic on-call rotation schedule. Participate in On Call Rotation Other duties as assigned.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: High School  skills: Desktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Our client in Kansas City, Missouri is looking for a Desktop Support resource to join their team for a contract to hire position. The ideal candidate will have: 3+ years experienceDeskside support, imaging, Windows 10Android and iOS support experienceA/V equipment set up experienceAbility to communicate with all levels of the organization   location: Kansas City, Missouri job type: Contract salary: $26 - 30 per hour work hours: 8am to 4pm education: High School   responsibilities: Provides Tier II support, supporting the Help Desk with troubleshooting, diagnosis, and repair of PC's and installed applications. Responsible for supporting firm personnel with troubleshooting technical problems both remotely and in person Provides first class service and support to our growing team Assists with the removal and prevention of viruses on firm equipment Assists with upgrading components of aging computer systems Responsible for imaging computers for new employees. Responsible for the installation of new computers and printers Assists with the relocation of computers and printers as needed Responsible for minor repairs, cleaning, and maintenance of office printers. Prepares and packages equipment for shipping to Offices and personnel homes. Assist with software installation and upgrades. Mobility support and administration Provide assistance to customers after normal business hours as assigned through periodic on-call rotation schedule. Participate in On Call Rotation Other duties as assigned.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: High School  skills: Desktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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