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11 jobs found for online chat representative customer service without the phone in rhode island

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    • johnston, rhode island
    • temporary
    • $18 - $20 per hour
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring a Customer Service Specialist to join their Consumer Lending team.  This will be a part-time position, working 4-5 hours a day with 20 hours per week. These will be late afternoon shifts (ex: 3PM-8PM, 4pm-9pm, 5pm-10pm, 6pm-11pm).  As a Customer Service Specialist, you will act as an advocate on behalf of the applicant/customer to ensure a high level of customer service is delivered within the team. You will be responsible for explaining and offering appropriate support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship. If Customer Service is your passion and you enjoy upselling this may be the role for you! Apply today and keep an eye on your email! If you qualify, you will recieve a message to schedule an interview!salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record. Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements. Adhere to all Call Quality and Operational standards and expectations Skills: 2+ years experience providing world-class customer service in Retail Banking or similar customer service environment Ability to organize as well as the capability to manage multiple tasks simultaneously Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations The essential functions of this role include:working weekendsSkillsConsumer LendingRetail Banking (2 years of experience is preferred)Problem SolvingCustomer RelationsQuality AssuranceTelephone EtiquetteWritten CommunicationVerbal CommunicationCustomer Service (2 years of experience is required)Call Center Support (2 years of experience is preferred)Active ListeningQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring a Customer Service Specialist to join their Consumer Lending team.  This will be a part-time position, working 4-5 hours a day with 20 hours per week. These will be late afternoon shifts (ex: 3PM-8PM, 4pm-9pm, 5pm-10pm, 6pm-11pm).  As a Customer Service Specialist, you will act as an advocate on behalf of the applicant/customer to ensure a high level of customer service is delivered within the team. You will be responsible for explaining and offering appropriate support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship. If Customer Service is your passion and you enjoy upselling this may be the role for you! Apply today and keep an eye on your email! If you qualify, you will recieve a message to schedule an interview!salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record. Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements. Adhere to all Call Quality and Operational standards and expectations Skills: 2+ years experience providing world-class customer service in Retail Banking or similar customer service environment Ability to organize as well as the capability to manage multiple tasks simultaneously Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations The essential functions of this role include:working weekendsSkillsConsumer LendingRetail Banking (2 years of experience is preferred)Problem SolvingCustomer RelationsQuality AssuranceTelephone EtiquetteWritten CommunicationVerbal CommunicationCustomer Service (2 years of experience is required)Call Center Support (2 years of experience is preferred)Active ListeningQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • johnston, rhode island
    • temporary
    • $18 - $20 per hour
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are  hiring a Consumer Lending Service Advisor to join their Johnston Team.  This will be a Midshift position with a set start time between 11:30am - 3:30pm working a full 8 hour shift and 1 day on the weekend. As a Consumer Lending Service Advisor you will act as advocate on behalf of the applicant/customer to ensure a high level of customer service is delivered within the Consumer Unsecured Merchant Financing team. You will be responsible for explaining and offering appropriate service/support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship.  If Customer Service is your passion and you enjoy upselling this may be the role for you!  salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 10 PMeducation: BachelorResponsibilitiesAs a Consumer Lending Service Advisor, Job Duties Include: Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record. Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements. Adhere to all Call Quality and Operational standards and expectations Skills: 2+ years experience providing world class customer service in Retail Banking. Ability to organize as well as the capability to manage multiple tasks simultaneously. Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations.   Apply Today!The essential functions of this role include:working weekendsSkillsConsumer LendingConsumer Lending ServiceRetail BankingConsumer BankingCall Center SupportCustomer ServiceCommercial LendingClient ServiceDocumentation of OperationsCustomer SatisfactionProblem SolvingQuality AssuranceFollow-upActive ListeningTelephone EtiquetteInterpersonal SensitivityWritten CommunicationVerbal CommunicationQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are  hiring a Consumer Lending Service Advisor to join their Johnston Team.  This will be a Midshift position with a set start time between 11:30am - 3:30pm working a full 8 hour shift and 1 day on the weekend. As a Consumer Lending Service Advisor you will act as advocate on behalf of the applicant/customer to ensure a high level of customer service is delivered within the Consumer Unsecured Merchant Financing team. You will be responsible for explaining and offering appropriate service/support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship.  If Customer Service is your passion and you enjoy upselling this may be the role for you!  salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 10 PMeducation: BachelorResponsibilitiesAs a Consumer Lending Service Advisor, Job Duties Include: Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record. Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements. Adhere to all Call Quality and Operational standards and expectations Skills: 2+ years experience providing world class customer service in Retail Banking. Ability to organize as well as the capability to manage multiple tasks simultaneously. Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations.   Apply Today!The essential functions of this role include:working weekendsSkillsConsumer LendingConsumer Lending ServiceRetail BankingConsumer BankingCall Center SupportCustomer ServiceCommercial LendingClient ServiceDocumentation of OperationsCustomer SatisfactionProblem SolvingQuality AssuranceFollow-upActive ListeningTelephone EtiquetteInterpersonal SensitivityWritten CommunicationVerbal CommunicationQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • johnston, rhode island
    • temporary
    • $18 - $20 per hour
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are  hiring a Part Time Consumer Lending Service Advisor to join their Johnston Team.  This will be an afternoon shift position with a set start time between 3:00pm - 5:00 pm working a 4 to 5 hour shift and 1 day on the weekend. This will be a little over 20 hours each week. As a Part Time Consumer Lending Service Advisor you will act as advocate on behalf of the applicant/customer to ensure a high level of customer service is delivered within the Consumer Unsecured Merchant Financing team. You will be responsible for explaining and offering appropriate service/support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship.  If Customer Service is your passion and you enjoy upselling this may be the role for you!  salary: $18 - $20 per hourshift: Secondwork hours: 3 PM - 10 PMeducation: BachelorResponsibilitiesAs a Part Time Consumer Lending Service Advisor, Job Duties Include: Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record. Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements. Adhere to all Call Quality and Operational standards and expectations Skills: 2+ years experience providing world class customer service in Retail Banking. Ability to organize as well as the capability to manage multiple tasks simultaneously. Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations.   Apply Today!The essential functions of this role include:working weekendsSkillsConsumer LendingConsumer Lending ServiceRetail BankingConsumer BankingCall Center SupportCustomer ServiceCommercial LendingClient ServiceDocumentation of OperationsCustomer SatisfactionProblem SolvingQuality AssuranceFollow-upActive ListeningTelephone EtiquetteInterpersonal SensitivityPart Time Consumer Lending Part Time Customer Service QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are  hiring a Part Time Consumer Lending Service Advisor to join their Johnston Team.  This will be an afternoon shift position with a set start time between 3:00pm - 5:00 pm working a 4 to 5 hour shift and 1 day on the weekend. This will be a little over 20 hours each week. As a Part Time Consumer Lending Service Advisor you will act as advocate on behalf of the applicant/customer to ensure a high level of customer service is delivered within the Consumer Unsecured Merchant Financing team. You will be responsible for explaining and offering appropriate service/support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship.  If Customer Service is your passion and you enjoy upselling this may be the role for you!  salary: $18 - $20 per hourshift: Secondwork hours: 3 PM - 10 PMeducation: BachelorResponsibilitiesAs a Part Time Consumer Lending Service Advisor, Job Duties Include: Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record. Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements. Adhere to all Call Quality and Operational standards and expectations Skills: 2+ years experience providing world class customer service in Retail Banking. Ability to organize as well as the capability to manage multiple tasks simultaneously. Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations.   Apply Today!The essential functions of this role include:working weekendsSkillsConsumer LendingConsumer Lending ServiceRetail BankingConsumer BankingCall Center SupportCustomer ServiceCommercial LendingClient ServiceDocumentation of OperationsCustomer SatisfactionProblem SolvingQuality AssuranceFollow-upActive ListeningTelephone EtiquetteInterpersonal SensitivityPart Time Consumer Lending Part Time Customer Service QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • riverside, rhode island
    • temporary
    • $19.80 - $24.80 per hour
    The Ach Operations Analyst is responsible for the daily automated clearing house origination and receipt process, facilitating the transmission of files from Originators and the clearing house. The Analyst will provide administrative support for ODFI (Origination Depository Financial Institution) as well as RDFI (Receiving Depository Financial Institution) functions. The department is fast-paced due to SLA’s tied to NACHA and requires accuracy and attention to detail as there is direct customer impact.salary: $19.8 - $24.8 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities• Primarily responsible for the tasks associated with the Receiving Depository Functions. • Provide direct phone and email support for ACH Operations, using effective communication skills to assist Citizens Corporate Customers and internal staff. • Research and resolve internal and external requests for all ACH account inquiries. • Perform routine responsibilities specific to department functions and activities. • Perform other duties and responsibilities as required or assigned. • Adhere to Bank policies and direct job/departmental procedures. • Support the team in meeting daily and monthly deadlines. • strong time management skills and ability to prioritize tasks. • Ability to learn and comprehend new system processes and software. • Reliability, flexibility, professional etiquette, and sound judgment. • Willingness to train on more complex functions associated with the Origination side. • Customer centric mindsetSkillsBusiness Supportfinancial operationsMS OutlookQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    The Ach Operations Analyst is responsible for the daily automated clearing house origination and receipt process, facilitating the transmission of files from Originators and the clearing house. The Analyst will provide administrative support for ODFI (Origination Depository Financial Institution) as well as RDFI (Receiving Depository Financial Institution) functions. The department is fast-paced due to SLA’s tied to NACHA and requires accuracy and attention to detail as there is direct customer impact.salary: $19.8 - $24.8 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities• Primarily responsible for the tasks associated with the Receiving Depository Functions. • Provide direct phone and email support for ACH Operations, using effective communication skills to assist Citizens Corporate Customers and internal staff. • Research and resolve internal and external requests for all ACH account inquiries. • Perform routine responsibilities specific to department functions and activities. • Perform other duties and responsibilities as required or assigned. • Adhere to Bank policies and direct job/departmental procedures. • Support the team in meeting daily and monthly deadlines. • strong time management skills and ability to prioritize tasks. • Ability to learn and comprehend new system processes and software. • Reliability, flexibility, professional etiquette, and sound judgment. • Willingness to train on more complex functions associated with the Origination side. • Customer centric mindsetSkillsBusiness Supportfinancial operationsMS OutlookQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • riverside, rhode island
    • temporary
    • $19.80 - $24.80 per hour
    The Ach Operations Analyst is responsible for the daily automated clearing house origination and receipt process, facilitating the transmission of files from Citizens Originators and the clearing house. The Analyst will provide administrative support for ODFI (Origination Depository Financial Institution) as well as RDFI (Receiving Depository Financial Institution) functions. The department is fast-paced due to SLA’s tied to NACHA and requires accuracy and attention to detail as there is direct customer impact.  salary: $19.8 - $24.8 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities• Primarily responsible for the tasks associated with the Receiving Depository Functions. • Provide direct phone and email support for ACH Operations, using effective communication skills to assist Citizens Corporate Customers and internal staff. • Research and resolve internal and external requests for all ACH account inquiries. • Perform routine responsibilities specific to department functions and activities. • Perform other duties and responsibilities as required or assigned. • Adhere to Bank policies and direct job/departmental procedures. • Support the team in meeting daily and monthly deadlines. • strong time management skills and ability to prioritize tasks. • Ability to learn and comprehend new system processes and software. • Reliability, flexibility, professional etiquette, and sound judgment. • Willingness to train on more complex functions associated with the Origination side. • Customer centric mindsetSkillsFinancial OperationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    The Ach Operations Analyst is responsible for the daily automated clearing house origination and receipt process, facilitating the transmission of files from Citizens Originators and the clearing house. The Analyst will provide administrative support for ODFI (Origination Depository Financial Institution) as well as RDFI (Receiving Depository Financial Institution) functions. The department is fast-paced due to SLA’s tied to NACHA and requires accuracy and attention to detail as there is direct customer impact.  salary: $19.8 - $24.8 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities• Primarily responsible for the tasks associated with the Receiving Depository Functions. • Provide direct phone and email support for ACH Operations, using effective communication skills to assist Citizens Corporate Customers and internal staff. • Research and resolve internal and external requests for all ACH account inquiries. • Perform routine responsibilities specific to department functions and activities. • Perform other duties and responsibilities as required or assigned. • Adhere to Bank policies and direct job/departmental procedures. • Support the team in meeting daily and monthly deadlines. • strong time management skills and ability to prioritize tasks. • Ability to learn and comprehend new system processes and software. • Reliability, flexibility, professional etiquette, and sound judgment. • Willingness to train on more complex functions associated with the Origination side. • Customer centric mindsetSkillsFinancial OperationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • north kingstown, rhode island
    • temp to perm
    • $18 - $20 per hour
    The Accounts Receivable and Collections Clerk is responsible for contacting customers regarding outstanding payments, processing payments, and reporting aging accounts.  Candidates must be organized, able to multitask, and have great communication skills.  This is a temporary to hire opportunity with an immediate start. salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Contact customers regarding outstanding payments, setup payment plans, and continue to follow up until payments are achieved. Process payments via check, credit card, and ACH. Correct and update invoices. Run aging reports for management and to prioritize workload. Research and resolve chargebacks. Issue credits, communicate them with the customer service team, and report them accurately. SkillsAccounts ReceivableCollectionsERPExcelChargebacksBasic Computer SkillsCash ApplicationsQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    The Accounts Receivable and Collections Clerk is responsible for contacting customers regarding outstanding payments, processing payments, and reporting aging accounts.  Candidates must be organized, able to multitask, and have great communication skills.  This is a temporary to hire opportunity with an immediate start. salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Contact customers regarding outstanding payments, setup payment plans, and continue to follow up until payments are achieved. Process payments via check, credit card, and ACH. Correct and update invoices. Run aging reports for management and to prioritize workload. Research and resolve chargebacks. Issue credits, communicate them with the customer service team, and report them accurately. SkillsAccounts ReceivableCollectionsERPExcelChargebacksBasic Computer SkillsCash ApplicationsQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • johnston, rhode island
    • temporary
    • $20 - $22 per hour
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States?  Our client is a Fortune 500 Financial Services Company and they are  hiring a Collection Recovery Specialist  to join their  Johnston Team.  As a  Collection Recovery Specialist you will field a variety of customer calls with a passion to deliver high quality solutions for our customers. If you are looking for a work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual then this may be the role for you!salary: $20 - $22 per hourshift: Firstwork hours: 8 AM - 9 PMeducation: BachelorResponsibilitiesAs a Collection Recovery Specialist, Job Duties include:  Collect payments on predefined accounts through problem resolution, servicing and negotiation techniques. Adhere to policy and compliance guidelines regarding security of customer information. Including local, state and federal laws. Adhere to system documentation, policies and procedures to ensure accurate operational reporting. Review account status, advise customers of current status, and request additional information as needed on inbound / outbound calls. Skills: 2 + years of Collections experience or Customer Support in a Banking Environment. Working knowledge of Fair Debt Collections Practices. Excellent written and verbal communication skills.  Ability to perform in a production environment and meet monthly operational metric goals. If you enjoy working with customers and thrive in a fast paced environment then apply for this  Collection Recovery Specialist position today!The essential functions of this role include:working weekendsSkillsBusiness SupportFair Debt CollectionbankingCollection Recovery SpecialistCollectionsCustomer SupportRetail BankingConsumer BankingAnalytical ThinkingCollections RecoveryCall Center SupportPayment CollectionsPayment ProcessingAccount StatusMathVerbal CommunicationConfidentialityResponsivenessBanking OperationsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States?  Our client is a Fortune 500 Financial Services Company and they are  hiring a Collection Recovery Specialist  to join their  Johnston Team.  As a  Collection Recovery Specialist you will field a variety of customer calls with a passion to deliver high quality solutions for our customers. If you are looking for a work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual then this may be the role for you!salary: $20 - $22 per hourshift: Firstwork hours: 8 AM - 9 PMeducation: BachelorResponsibilitiesAs a Collection Recovery Specialist, Job Duties include:  Collect payments on predefined accounts through problem resolution, servicing and negotiation techniques. Adhere to policy and compliance guidelines regarding security of customer information. Including local, state and federal laws. Adhere to system documentation, policies and procedures to ensure accurate operational reporting. Review account status, advise customers of current status, and request additional information as needed on inbound / outbound calls. Skills: 2 + years of Collections experience or Customer Support in a Banking Environment. Working knowledge of Fair Debt Collections Practices. Excellent written and verbal communication skills.  Ability to perform in a production environment and meet monthly operational metric goals. If you enjoy working with customers and thrive in a fast paced environment then apply for this  Collection Recovery Specialist position today!The essential functions of this role include:working weekendsSkillsBusiness SupportFair Debt CollectionbankingCollection Recovery SpecialistCollectionsCustomer SupportRetail BankingConsumer BankingAnalytical ThinkingCollections RecoveryCall Center SupportPayment CollectionsPayment ProcessingAccount StatusMathVerbal CommunicationConfidentialityResponsivenessBanking OperationsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • cranston, rhode island
    • temporary
    • $20 - $25 per hour
    Randstad is hiring for a temporary Junior Accountant for a great client in Cranston, RI.  Candidates must have at least two years of accounting experience including, but not limited to: accounts payable, coding invoices, invoicing, and cash applications.  Candidates must also have intermediate to advanced Excel skills and be able to perform VLOOKUPS and PivotTables.salary: $20 - $25 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: AssociateResponsibilities Assist the Accounts Payable team in processing invoices and mailing out checks. Ensure that all purchases have the correct approval and follow up with managers when necessary. Enter and code invoices into the system. Assist with billing. Perform cash applications, following the standard procedures. Assist with data maintenance using intermediate to advanced Excel skills such as VLOOKUPS and PivotTables. SkillsAccounts PayableAccounts ReceivableCash ApplicationsCoding/BatchingAdministrative DutiesData EntryExcelExcel VLOOKUPSExcel Pivot TablesQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad is hiring for a temporary Junior Accountant for a great client in Cranston, RI.  Candidates must have at least two years of accounting experience including, but not limited to: accounts payable, coding invoices, invoicing, and cash applications.  Candidates must also have intermediate to advanced Excel skills and be able to perform VLOOKUPS and PivotTables.salary: $20 - $25 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: AssociateResponsibilities Assist the Accounts Payable team in processing invoices and mailing out checks. Ensure that all purchases have the correct approval and follow up with managers when necessary. Enter and code invoices into the system. Assist with billing. Perform cash applications, following the standard procedures. Assist with data maintenance using intermediate to advanced Excel skills such as VLOOKUPS and PivotTables. SkillsAccounts PayableAccounts ReceivableCash ApplicationsCoding/BatchingAdministrative DutiesData EntryExcelExcel VLOOKUPSExcel Pivot TablesQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • cumberland, rhode island
    • permanent
    • $52,000 - $58,000 per year
    As an accounts payable clerk, you will update and maintain records for existing accounts and assist with invoicing. You will work with vendors to resolve past due invoices and reconcile monthly statements with vendors within the retial and distribution industry. In addition, you will also process, review and assure that payments are sent, both internally and externally. The Accounting Specialist will also make collection calls and make copies of all checks and complete deposits in support of the overall accounting team. The right candidate holds a Bachelor's in Accounting or Finance, and has worked within an advanced Accounting software platform. salary: $52,000 - $58,000 per yearshift: Firstwork hours: 8:30 AM - 5 PMeducation: BachelorResponsibilities Prepares work to be accomplished by gathering and sorting documents and related information. Pays invoices by verifying transaction information, scheduling, preparing disbursements, and obtaining authorization of payment. Obtains revenue by verifying transaction information, computing charges, and refunds, and preparing and mailing invoices. Collects revenue by reminding delinquent accounts and notifying customers of insufficient payments. Prepares financial reports by collecting, analyzing, and summarizing account information and trends. Maintains accounting ledgers by posting account transactions. Verifies accounts by reconciling statements and transactions. Resolves account discrepancies by investigating documentation, issuing stop payments and adjustments. SkillsAccount ReconciliationAccounts ReceivableAccounts PayableMaintaining RecordsJournal EntriesInvoicesAccrualsData ProcessorPosting TransactionsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    As an accounts payable clerk, you will update and maintain records for existing accounts and assist with invoicing. You will work with vendors to resolve past due invoices and reconcile monthly statements with vendors within the retial and distribution industry. In addition, you will also process, review and assure that payments are sent, both internally and externally. The Accounting Specialist will also make collection calls and make copies of all checks and complete deposits in support of the overall accounting team. The right candidate holds a Bachelor's in Accounting or Finance, and has worked within an advanced Accounting software platform. salary: $52,000 - $58,000 per yearshift: Firstwork hours: 8:30 AM - 5 PMeducation: BachelorResponsibilities Prepares work to be accomplished by gathering and sorting documents and related information. Pays invoices by verifying transaction information, scheduling, preparing disbursements, and obtaining authorization of payment. Obtains revenue by verifying transaction information, computing charges, and refunds, and preparing and mailing invoices. Collects revenue by reminding delinquent accounts and notifying customers of insufficient payments. Prepares financial reports by collecting, analyzing, and summarizing account information and trends. Maintains accounting ledgers by posting account transactions. Verifies accounts by reconciling statements and transactions. Resolves account discrepancies by investigating documentation, issuing stop payments and adjustments. SkillsAccount ReconciliationAccounts ReceivableAccounts PayableMaintaining RecordsJournal EntriesInvoicesAccrualsData ProcessorPosting TransactionsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • north kingstown, rhode island
    • permanent
    • $42,000 - $52,500 per year
    The Junior Accountant is responsible for performing daily accounting functions including, but not limited to: reconciliations, billing, applying payments to accounts, and researching and resolving discrepancies.  This position will also assist with accounts payable, collections, and posting journal entries when necessary.  Candidates should have at least two years of accounting experience and have used an ERP system.salary: $42,000 - $52,500 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Perform reconciliations across multiple accounts daily, weekly, and monthly. Apply payments to accounts. Research and resolve any billing discrepancies, overpayments, and overdue payments. Post journal entries to the general ledger. Assist with accounts payable and collections when needed. SkillsReconciliationAccounts ReceivableCash ApplicationsAging ReceivablesJournal EntriesGeneral LedgerERPExcelBillingQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    The Junior Accountant is responsible for performing daily accounting functions including, but not limited to: reconciliations, billing, applying payments to accounts, and researching and resolving discrepancies.  This position will also assist with accounts payable, collections, and posting journal entries when necessary.  Candidates should have at least two years of accounting experience and have used an ERP system.salary: $42,000 - $52,500 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Perform reconciliations across multiple accounts daily, weekly, and monthly. Apply payments to accounts. Research and resolve any billing discrepancies, overpayments, and overdue payments. Post journal entries to the general ledger. Assist with accounts payable and collections when needed. SkillsReconciliationAccounts ReceivableCash ApplicationsAging ReceivablesJournal EntriesGeneral LedgerERPExcelBillingQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • johnston, rhode island
    • temporary
    • $20 - $25 per hour
    Required Skills/Experience: Highly Organized and Detail Oriented Exceptional written and verbal communication skills Self-directed with excellent time management skills 3-5 years’ experience working in an operations environment Possess and apply strong analytical skills Ability to work under pressure with efficiency and accuracy Ability to plan and prioritize workload Requires ability to provide backup support in all aspects to staff Ability to multi-task and function efficiently in high volume, fast paced, deadline-oriented environment Proficient in MS Word, Outlook, and Excel salary: $20 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilitiesAssist with building and maintaining the team including training of new team members and providing support where needed Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives.SkillsBusiness operationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Required Skills/Experience: Highly Organized and Detail Oriented Exceptional written and verbal communication skills Self-directed with excellent time management skills 3-5 years’ experience working in an operations environment Possess and apply strong analytical skills Ability to work under pressure with efficiency and accuracy Ability to plan and prioritize workload Requires ability to provide backup support in all aspects to staff Ability to multi-task and function efficiently in high volume, fast paced, deadline-oriented environment Proficient in MS Word, Outlook, and Excel salary: $20 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilitiesAssist with building and maintaining the team including training of new team members and providing support where needed Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives.SkillsBusiness operationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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