2574 jobs found for tier i help desk

job summary: We are looking for an IT Technician to assist the team in our journey to provide outstanding customer and technical service. WHO YOU ASPIRE TO BE: Communication and compassion is a key component to your work personality. This person is inherently curious, finds joy in learning new things, and unafraid to do research to solve problems creatively and independently. You're able to quickly grasp the task at hand and apply value to the team

job summary: Job Description: The Service Desk Analyst is responsible for providing technical assistance / support for desktops, laptops, virtual desktops, network connectivity, business applications, Insurance applications, VOIP telephone systems and any other peripherals from customer phone calls, email, walk-ins, and customer service portal. Responsible for providing on-site support for all facets listed and are expected to diagnose, research and isol

job summary: Join our dynamic team of IT support specialists in the insurance industry. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors. This position requires you to work on site and will offer room for advancement for succesful candidates location: WEST DES MOINES, Iowa job type: Contract salary: $17 - 18 per hour work hours: 8am to 5pm education: High Sc

job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization. ? Develop installation schedules, prepare and create installation packages. ? Prepare documentation for

job summary: Our enterprise client has an immediate consulting opportunity for an experienced End User Support Analyst to provide hands on and phone support to corporate end users in multiple locations across North America. Candidate will work in office in office Everyday, five days a week. The analyst will work with Service Now to log tickets, handle Level 2 support calls in person and on the phone. Perform deployments and hardware troubleshooting.

job summary: We are looking for someone to work a service desk for a financial institution. The role is based in San Antonio, TX. Required Skills - ServiceNow, Active Directory, Technical support, Customer service, Time management, Typing, Microsoft Office, Microsoft Windows, Job Duties - "- Responding to queries via chat, email, or phone - Providing technical assistance for questions and problems - Resolving problems with networks and other c

job summary: We are looking for someone to work a service desk for a financial institution. The role is based in San Antonio, TX. Required Skills - ServiceNow, Active Directory, Technical support, Customer service, Time management, Typing, Microsoft Office, Microsoft Windows, Job Duties - "- Responding to queries via chat, email, or phone - Providing technical assistance for questions and problems - Resolving problems with networks and other c

Do you have a passion in setting up printers or provide with desktop or laptop set ups. The ideal candidate must have an excellent experience with hardware support, troubleshoot PC or Mac software and operating systems. Also, you will be providing field support to clients within the housing network. Hours 8am-5pm M-F salary: $24 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesRandstad is seeking for a help

job summary: Our enterprise client has a long term contract opportunity for an experienced Level 1 - 2 Desktop Support Analyst to work in an global enterprise environment in the office five days a week supporting hardware issues, Microsoft Office and Office 365. ** Please send resume to nicole.bellina@randstaddigital.com Candidate should have 2 to 4 years experience supporting an corporate environment to include Office 365 and any audio visual and exe

job summary: Join our dynamic team of IT support specialists in the insurance industry. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors. Shift: Mon-Fri 8am-5pm Job Requirements - - Prefer 1 to 2 years of Service Desk and/or Deskside Support experience - High School Degree, Associates degree or higher a plus. - Aptitude for technical computer concepts. -

job summary: We are looking for a competent Helpdesk Support Technician to provide fast and efficient technical assistance on computer systems and users. This person will join a team that supports users by wearing multiple hats. A typical day might include troubleshooting via phone, by remoting into machines, actually walking up and fixing machines, setting them up, licenses etc. Need someone that does whatever it takes to keep the users equipment up and

job summary: Looking for a contractor (potential to convert to FTE) for our entertainment client. Must be close to West Hollywood and flexible schedule/ good with a hybrid schedule. Must HAVE 5+ years working in a fast-paced tech company or start up B.A./B.S. in a computer scienceExperience with macOS ** and windows but heavy on MAC side Apply if this is you! location: Los Angeles, California job type: Contract salary: $40.00 - 46.32 per ho

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, provides entry level production an

job summary: The Field Technical Support Specialist is responsible for providing installation, start-up, preventative maintenance, and technical troubleshooting support for dealers that sell and support our proprietary VMS systems. Responsibilities: Working in the field assisting the dealers with installation, start-up, preventative maintenance, and troubleshooting of VMS systems and related equipmentWill support field technicians with latest techn

job summary: Randstad digital has a 3 month contract opportunity for a Level 1 Desktop/Device Tech in Santa Barbara, CA. This position will support sites located throughout the Santa Barbara area. Entry level candidates with any technical education or certifications are encouraged to apply! Job Description Assists with providing problem resolution, analysis, specifications and configurations, coordination, testing, and installation of computer/mobil

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledg

job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 Help Desk professional, they are looking for someone who is technically savvy and can report to the Toronto office Monday through Friday 8-5PM. Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office)Standard prompt stuff but also

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply! Work is subject to frequent review by more experienced professionals in Technical Support. location: Byfield, Massachusetts job type: Contract salary: $20.50 - 30.50 per hour work

job summary: 3 month contract to hire. This position requires a self-starter with drive and passion for independent work along with meeting established deadlines. 1 year of experience is what is required with Powershell being the main focus. CULTURE: The personality of the candidate must be lively and willing, they want someone they can mold and train. Respectful and hardworking. INTERVIEW PROCESS: We will schedule a 15 minute phone screen with

Our client, a Global leader in Wealth management and investment, has an immediate need for a help desk rep. This role is Onsite, and has a potential to go perm. Must be available to accept an 8 hour shift between the hours of 6AM-10PM Mon-Sun. Please apply if you meet the below criteria! Must have IT support experience Analytical skills Customer service skills, most inquiries and troubleshooting will be via phone Must be able to install soft/hardware

job summary: Job Responsibilities: Responsible for end user support for the go live projects for the Xpansion sites. Employee will also be required to provide end user support on a daily basis when not at a project site. Skill Requirements: 1. Must have 3-5 years of experience in troubleshooting deskside support issues. 2. Needs to have excellent customer service skills. 3. Able to work in a fast-paced environment. 4. Able to work in a team environment. 5

If you have professional office experience and are looking for an opportunity to train and make more money, then this could be a great opportunity for you. An insurance company is looking for someone to start in a customer support role then advance to a sales position where he/she could earn +$70K (with bonuses, commissions, etc.). This is a great opportunity for someone looking for a career with a stable company and consistent schedule. You do not

job summary: The QA Technical Support Specialist is responsible for the maintenance of the cGMP controlled documentation system and for providing the various departments the documentation that is necessary to perform cGxP activities. Other responsibilities include auditing existing documentation, reporting document trends to management, and managing electronic document systems. location: Novato, California job type: Contract salary: $31 - 33

job summary: Help desk manager to oversee help desk operations and tier 1 support. This position will be responsible for managing a team of support professionals, ensuring timely and effective resolution of client issues, tickets, and allocation of resources. Maintaining a high level of customer satisfaction and employee retention Key Responsibilities: Team management Lead, mentor, and motivate a team of tier 1 engineers and help desk professiona

job summary: Hybrid with a top law firm in New York! Pension and great benefits! - 11am-7pm EST -Warm, energetic, trusting team -Great opportunity to work at a larger firm with a great reputation. - This role allows for interaction with colleagues across all business groups in delivering to high profile clients, and an involvement in top-tier events. As a senior level Sr AV Support Specialist, you will serve as a mentor to your team, and have a large infl

job summary: Must Haves Help Desk experienceExperience troubleshooting printers/computersAbility to work on-siteGood communication Candidate is responsible for assisting in the creation and support of IT Solutions that enable Anchor Coupling success. Education/Experience: Computer-related or Engineering-related four year College or University Degree (or equivalent) desired. Three years relevant experience required. Progressively responsible IT job-relat

Join our team and become an integral part of our mission to provide exceptional support to our employees. As the first point of contact, you will have the opportunity to make a meaningful impact by delivering prompt and accurate assistance, fostering positive employee experiences, and ensuring seamless HR operations. If you're a dedicated problem-solver with excellent communication skills and a commitment to delivering top-notch service, we invite you to a

job summary: Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. location: MADISON, Wisconsin job type: Contract salary: $23 - 28 per hour work hours: 8am to 5pm education: High Schoo

job summary: Work with a team of Desktop Support technicians in one of the largest service centers at client with over 6,000 users.System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops.Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors and personal printers.Also required to provide phone support and remote assistance as needed.Deploy and reclaim computer equipment which inclu

Our client, one of the world's largest investment companies, is seeking Customer Support Specialists looking to further their career in the financial services industry. You will answer questions about investment products and services and be the voice of the company, working with each client to answer questions, resolve issues and initiate monetary transactions. Apply today to be a part of a team-oriented environment providing personalized solutions to he