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    • united states, united states (remote)
    • permanent
    Position SummaryTheBilling & A/RAnalyst, Internal Operations, is a key role in supporting the financial growth and industry reputation for a global leader in talent acquisition strategies. The Analyst is responsible for the accurate and timely processing of monthly billing for RPO clients in Canada and the US, as well as partnering with the Corporate Accounts Receivable team for DSO management.Duties Support internal and external customers on process education, system issues and automationPublish frequent communications on internal deadlines, requirements and past due statusesCollaborate with Finance and Accounting departments during corporate processing deadlines to ensure all revenue booked in current periodResearch and resolve billing system production issuesReconcile data discrepancies originating from applicant tracking systems, manual trackers, and procurement toolsAssist with the review of current business processes and work with management to recommend and implement process improvementsDevelop detailed process documentation such as standard operating procedures, process flows and communication templatesProvide insights and recommendations on development and maintenance of billing metrics (KPIs)Track, analyze and communicate overall progress against performance targets and compliance requirementsConduct routine audits and manage customer account reconciliations as neededAssist Accounts Receivable with collection communications, purchase order updates and issue escalationsManage setup of new customer billing requirementsAssist in reporting on issues related to purchase order fulfillment, credit limits and bad debt chargesMonitor invoice generation and review large transactions for accuracyBuild, maintain and grow strong internal partnerships Basic Qualifications Bachelor's Degree or 4+ years of equivalent work experience required2+ years of experience in billing and/or accounts receivableAdvanced Excel or Google Sheets experience Preferred Qualifications Educational background in business, finance, accounting, computer science or math preferredPreferred experience in Staffing or a Service IndustryExperience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex mattersReporting and data analytics experience is a plusFamiliarity with databases, SQL and ETL processesRPA software tool experience a plus (e.g., Automation Anywhere, Blue Prism, UiPath, etc.) Competencies Customer focused with a sense of urgency for problem resolutionAbility to work in a fast paced, deadline driven environmentStrong organizational, analytical & problem solving abilitiesAbility to recognize gaps in current processes and recommend solutionsExcellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentationAbility to collaborate across multiple business functions and departments to promote a one team approach What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position SummaryTheBilling & A/RAnalyst, Internal Operations, is a key role in supporting the financial growth and industry reputation for a global leader in talent acquisition strategies. The Analyst is responsible for the accurate and timely processing of monthly billing for RPO clients in Canada and the US, as well as partnering with the Corporate Accounts Receivable team for DSO management.Duties Support internal and external customers on process education, system issues and automationPublish frequent communications on internal deadlines, requirements and past due statusesCollaborate with Finance and Accounting departments during corporate processing deadlines to ensure all revenue booked in current periodResearch and resolve billing system production issuesReconcile data discrepancies originating from applicant tracking systems, manual trackers, and procurement toolsAssist with the review of current business processes and work with management to recommend and implement process improvementsDevelop detailed process documentation such as standard operating procedures, process flows and communication templatesProvide insights and recommendations on development and maintenance of billing metrics (KPIs)Track, analyze and communicate overall progress against performance targets and compliance requirementsConduct routine audits and manage customer account reconciliations as neededAssist Accounts Receivable with collection communications, purchase order updates and issue escalationsManage setup of new customer billing requirementsAssist in reporting on issues related to purchase order fulfillment, credit limits and bad debt chargesMonitor invoice generation and review large transactions for accuracyBuild, maintain and grow strong internal partnerships Basic Qualifications Bachelor's Degree or 4+ years of equivalent work experience required2+ years of experience in billing and/or accounts receivableAdvanced Excel or Google Sheets experience Preferred Qualifications Educational background in business, finance, accounting, computer science or math preferredPreferred experience in Staffing or a Service IndustryExperience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex mattersReporting and data analytics experience is a plusFamiliarity with databases, SQL and ETL processesRPA software tool experience a plus (e.g., Automation Anywhere, Blue Prism, UiPath, etc.) Competencies Customer focused with a sense of urgency for problem resolutionAbility to work in a fast paced, deadline driven environmentStrong organizational, analytical & problem solving abilitiesAbility to recognize gaps in current processes and recommend solutionsExcellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentationAbility to collaborate across multiple business functions and departments to promote a one team approach What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to partner with the Regional BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business intelligence analyst you will be responsible for overseeing the end to end delivery of account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our BI solution (DOMO) and ongoing communication and partnering with the 'BI consumers'. The key to this is as a Business Intelligence analyst you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.Position SummaryImplementation Be the implementation workstream lead responsible for delivering a reporting suite and introductory standard for the account and client.Provide recommendations on organizing the same concept offerings to appropriate 'tier based' programs currently licensed for DOMO/Talent Radar. (tier based program requirements TBD).Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's and KPI's are reviewed, understood and adhered toAssess operating reality to validate solution requirements and adjust as neededImplement and reinforce tools including standards, procedures, and documentationEnsure team has living documentation on each client billing and reporting processOversee the design and build of insightful, scalable, and actionable visualizationsDevelop, document, and maintain a comprehensive quality management programBuild, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sourcesExecute continuous process improvement processKnowledge of general database functions, data storage, data models, and data transfer protocols  Consult Responsible for being the liaison between the consumers/ops teams and the data engineering teamsUsing client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Use analysis of the client's data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.Have commercial awareness and work with the account leadership to maximise any revenue generating opportunities.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Contribute to the success of a wider global teamQualify the business needs of each request and use expertise to partner on solutionsDevelop strong working relationships with the client stakeholders and account leads.Serve as a functional and technical data visualization and business intelligence subject matter expert.Serve as subject matter expert for clientsMay also work with client program owners and ATS Vendor/Partners Maintain Standards Work within the agreed parameters aligned to the global method of BI productionFocus first and foremost on delivery of RSR data lake and available benchmarking tools with the eventual goal of client data incorporated into TalentRadar platform in alignment with predictive analytics goals of the organization.Leverage an agile work environment to incorporate new innovative and value add components to existing portfoliosOrganize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate)Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspectiveEnsure data governance principles and guidelines are being met Education Bachelor's degree highly preferred, Master's degree a plus Experience Project Management and/or process improvement experience highly preferredMI/Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferred Knowledge, Skills, and Abilities Excellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent presentation skills used in delivering solutions to senior leadershipDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of MS - Excel with knowledge of macros and pivot tables.Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment to delivering outstanding resultsHave the ability to provide value with the use of analytics to help achieve the account's objectives and the client's initiatives.Ability to create meaningful insights and metrics that aligned to business priorities and objectivesData visualisation and the ability to interpret data and translate it to non tech (lamens) people.Experience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Experience with analytics tools.Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.Ability to write SQL scripts Preferred Experience: Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Domo and GCPAbility to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories. What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to partner with the Regional BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business intelligence analyst you will be responsible for overseeing the end to end delivery of account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our BI solution (DOMO) and ongoing communication and partnering with the 'BI consumers'. The key to this is as a Business Intelligence analyst you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.Position SummaryImplementation Be the implementation workstream lead responsible for delivering a reporting suite and introductory standard for the account and client.Provide recommendations on organizing the same concept offerings to appropriate 'tier based' programs currently licensed for DOMO/Talent Radar. (tier based program requirements TBD).Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's and KPI's are reviewed, understood and adhered toAssess operating reality to validate solution requirements and adjust as neededImplement and reinforce tools including standards, procedures, and documentationEnsure team has living documentation on each client billing and reporting processOversee the design and build of insightful, scalable, and actionable visualizationsDevelop, document, and maintain a comprehensive quality management programBuild, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sourcesExecute continuous process improvement processKnowledge of general database functions, data storage, data models, and data transfer protocols  Consult Responsible for being the liaison between the consumers/ops teams and the data engineering teamsUsing client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Use analysis of the client's data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.Have commercial awareness and work with the account leadership to maximise any revenue generating opportunities.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Contribute to the success of a wider global teamQualify the business needs of each request and use expertise to partner on solutionsDevelop strong working relationships with the client stakeholders and account leads.Serve as a functional and technical data visualization and business intelligence subject matter expert.Serve as subject matter expert for clientsMay also work with client program owners and ATS Vendor/Partners Maintain Standards Work within the agreed parameters aligned to the global method of BI productionFocus first and foremost on delivery of RSR data lake and available benchmarking tools with the eventual goal of client data incorporated into TalentRadar platform in alignment with predictive analytics goals of the organization.Leverage an agile work environment to incorporate new innovative and value add components to existing portfoliosOrganize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate)Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspectiveEnsure data governance principles and guidelines are being met Education Bachelor's degree highly preferred, Master's degree a plus Experience Project Management and/or process improvement experience highly preferredMI/Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferred Knowledge, Skills, and Abilities Excellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent presentation skills used in delivering solutions to senior leadershipDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of MS - Excel with knowledge of macros and pivot tables.Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment to delivering outstanding resultsHave the ability to provide value with the use of analytics to help achieve the account's objectives and the client's initiatives.Ability to create meaningful insights and metrics that aligned to business priorities and objectivesData visualisation and the ability to interpret data and translate it to non tech (lamens) people.Experience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Experience with analytics tools.Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.Ability to write SQL scripts Preferred Experience: Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Domo and GCPAbility to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories. What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • malvern, pennsylvania
    • work from home - permanent
    about Randstad Sourceright:Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. job purpose:The RPO Team Lead will serve as the day-to-day primary contact for the team and will coach and train the team to ensure efficiency and increased productivity. The Lead will be responsible for assisting the recruiters, sourcers, coordinators and managers throughout the recruiting process. This role will have an emphasis on executing and ensuring quality throughout the recruitment process for our strategic client partnerships, while working closely with the Manager to ensure that client requirements are met. what you get to do: Train and/or on-board team membersAct as mentor, motivate and serve as SME on assigned account teamAccomplish results through combined effort of team; follow the structure of organizational units or a centralized functional activityHelp meet established schedules or resolve technical or operational problemsProvide support and collaborate with recruiters, sourcers and coordinatorsCoordinate and facilitate all employee on-boarding activitiesAssist with recruitment process compliance and system administrationAssess and audit quality of work according to established metrics, goals and expected performance levels for all team members; provide feedback and coaching as needed in partnership with Manager what you need to bring: High school diploma or equivalent required; Bachelor's degree preferred5-7 years of relevant experience2+ years in RPO client environmentStrong customer focus and customer service skillsExcellent communication, multi-tasking and organizational skillsPossess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business dataTrack record of high achievementDemonstrated success working on teamsExperience describing and documenting specific requirementsAbility to take direction and execute a planMust be detail oriented with a concern for quality expressed by continually initiating system and process improvementsPossess knowledge of applicable compliance regulationsProficient with the Google environment including Gmail, Docs, Sheets and SlidesProficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    about Randstad Sourceright:Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. job purpose:The RPO Team Lead will serve as the day-to-day primary contact for the team and will coach and train the team to ensure efficiency and increased productivity. The Lead will be responsible for assisting the recruiters, sourcers, coordinators and managers throughout the recruiting process. This role will have an emphasis on executing and ensuring quality throughout the recruitment process for our strategic client partnerships, while working closely with the Manager to ensure that client requirements are met. what you get to do: Train and/or on-board team membersAct as mentor, motivate and serve as SME on assigned account teamAccomplish results through combined effort of team; follow the structure of organizational units or a centralized functional activityHelp meet established schedules or resolve technical or operational problemsProvide support and collaborate with recruiters, sourcers and coordinatorsCoordinate and facilitate all employee on-boarding activitiesAssist with recruitment process compliance and system administrationAssess and audit quality of work according to established metrics, goals and expected performance levels for all team members; provide feedback and coaching as needed in partnership with Manager what you need to bring: High school diploma or equivalent required; Bachelor's degree preferred5-7 years of relevant experience2+ years in RPO client environmentStrong customer focus and customer service skillsExcellent communication, multi-tasking and organizational skillsPossess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business dataTrack record of high achievementDemonstrated success working on teamsExperience describing and documenting specific requirementsAbility to take direction and execute a planMust be detail oriented with a concern for quality expressed by continually initiating system and process improvementsPossess knowledge of applicable compliance regulationsProficient with the Google environment including Gmail, Docs, Sheets and SlidesProficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • work from home - permanent
    Professional ServicesSr. MSP Implementation Manager, North AmericaThePSSr.Implementation Managerwill be responsible for managing new or existing global client projects as well as NOAM or internal projects, managing a large, complex project infrastructure, ensuring that goals and objectives of the project are accomplished within prescribed time frame and budget parameters. Provides leadership and guidance to other project personnel. This position is an individual contributor, with potential management responsibilities.Lead others; manage delivery of products/services to achieve an agreed end result; project budget accountability; goals and objectives management; develop and maintain executive level relationships with clients and internal team members; drive results and accountability; ensure quality of service and product; consults with clients and provides guidance.Travel is required 10% of the time.EDUCATION: High school diploma or equivalent requiredBachelor's degree strongly preferred BASIC QUALIFICATIONS: Minimum of 6 years of Project Management experienceMinimum of 2 years of MSP talent acquisition experienceMinimum of 2 years of SOW experienceExperience with implementing recruiting technologies such as VMS, ATS, etc.Highly proficient with Microsoft Office tools including Word, Excel, Powerpoint, Project and Visio ADDITIONAL QUALIFICATIONS: Strong technical aptitudeConsultative approachStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal and organizational skillsDemonstrated experience managing large, complex accounts or projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for quality expressed by continually initiating system and process improvementsStrong management skills based on several years of experience, including people development and team buildingSuperior consulting, leadership, management, interpersonal and mentoring skillsAbility and experience with continuous improvementAbility and experience with designing and documenting process for a contingent and/or direct hire recruiting life cycleAbility to drive results and accountabilityAbility to recognize and mitigate risksAny formal project management training is a benefitRequires demonstrated project management skills - including experience with other services outside of a MSP focus such as with RPO, technologies and integration What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Professional ServicesSr. MSP Implementation Manager, North AmericaThePSSr.Implementation Managerwill be responsible for managing new or existing global client projects as well as NOAM or internal projects, managing a large, complex project infrastructure, ensuring that goals and objectives of the project are accomplished within prescribed time frame and budget parameters. Provides leadership and guidance to other project personnel. This position is an individual contributor, with potential management responsibilities.Lead others; manage delivery of products/services to achieve an agreed end result; project budget accountability; goals and objectives management; develop and maintain executive level relationships with clients and internal team members; drive results and accountability; ensure quality of service and product; consults with clients and provides guidance.Travel is required 10% of the time.EDUCATION: High school diploma or equivalent requiredBachelor's degree strongly preferred BASIC QUALIFICATIONS: Minimum of 6 years of Project Management experienceMinimum of 2 years of MSP talent acquisition experienceMinimum of 2 years of SOW experienceExperience with implementing recruiting technologies such as VMS, ATS, etc.Highly proficient with Microsoft Office tools including Word, Excel, Powerpoint, Project and Visio ADDITIONAL QUALIFICATIONS: Strong technical aptitudeConsultative approachStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal and organizational skillsDemonstrated experience managing large, complex accounts or projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for quality expressed by continually initiating system and process improvementsStrong management skills based on several years of experience, including people development and team buildingSuperior consulting, leadership, management, interpersonal and mentoring skillsAbility and experience with continuous improvementAbility and experience with designing and documenting process for a contingent and/or direct hire recruiting life cycleAbility to drive results and accountabilityAbility to recognize and mitigate risksAny formal project management training is a benefitRequires demonstrated project management skills - including experience with other services outside of a MSP focus such as with RPO, technologies and integration What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Program Manager to join our Sourceright division. The MSP Program Manager will manage a Managed Service Provider (MSP) Program Team. The MSP Program Manager will own the day-to-day responsibility for service delivery to an assigned account(s).What you get to do: Account Management of operations between client and suppliersProvide innovative solutions to solve client needsRevenue responsibility by achieving results as defined in the annual account budgetImplement strategies to achieve contracted service-level metricsCoach, motivate, and direct the team to achieve desired results What you need to bring: 5+ years of staffing industry experience, preferably within MSP3+ years managing people in an account management capacityBachelor's degree strongly preferred Proficient with Microsoft Office tools including Word, Excel, PowerPointProficient using Google mail, calendaring, and shared drivesExperience presenting to C-level executivesDemonstrated experience managing large, complex accounts or projectsSuperior consulting, leadership, management, interpersonal and mentoring skills What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Program Manager to join our Sourceright division. The MSP Program Manager will manage a Managed Service Provider (MSP) Program Team. The MSP Program Manager will own the day-to-day responsibility for service delivery to an assigned account(s).What you get to do: Account Management of operations between client and suppliersProvide innovative solutions to solve client needsRevenue responsibility by achieving results as defined in the annual account budgetImplement strategies to achieve contracted service-level metricsCoach, motivate, and direct the team to achieve desired results What you need to bring: 5+ years of staffing industry experience, preferably within MSP3+ years managing people in an account management capacityBachelor's degree strongly preferred Proficient with Microsoft Office tools including Word, Excel, PowerPointProficient using Google mail, calendaring, and shared drivesExperience presenting to C-level executivesDemonstrated experience managing large, complex accounts or projectsSuperior consulting, leadership, management, interpersonal and mentoring skills What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Ind