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    • cary, north carolina
    • temporary
    • $15 - $18 per hour
    Randstad Strategic Accounts is looking for a customer service representative with knowledge and proficiency working in a face paced environment. We have a role that we are looking to fill for a contract position with one of our top tier clients. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!  salary: $15 - $18 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: No Degree RequiredResponsibilities Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Data entry into management information system for changes in patient information. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request. Assists with the warm transfer process through verification of fax receipt, ensures that follow-up calls are made and documented. Performs other duties as assigned. SkillsCustomer ServiceQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad Strategic Accounts is looking for a customer service representative with knowledge and proficiency working in a face paced environment. We have a role that we are looking to fill for a contract position with one of our top tier clients. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!  salary: $15 - $18 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: No Degree RequiredResponsibilities Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Data entry into management information system for changes in patient information. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request. Assists with the warm transfer process through verification of fax receipt, ensures that follow-up calls are made and documented. Performs other duties as assigned. SkillsCustomer ServiceQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $17 per hour
    *Must live in Dallas area. Training is in-office for the first 1 1/2- 2 months then the role transitions to work from home indefinetly. The Contact Center Specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. This is a temp-to-hire opportunity with a large healthcare system! Hours are Monday - Friday from 8 a.m. - 5 p.m. Pay is $17 per hour. If you are interested, apply today and send your resume to: abigail.lindauer@randstadusa.com This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsHealthcare (1 year of experience is preferred)Customer ServiceQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    *Must live in Dallas area. Training is in-office for the first 1 1/2- 2 months then the role transitions to work from home indefinetly. The Contact Center Specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. This is a temp-to-hire opportunity with a large healthcare system! Hours are Monday - Friday from 8 a.m. - 5 p.m. Pay is $17 per hour. If you are interested, apply today and send your resume to: abigail.lindauer@randstadusa.com This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsHealthcare (1 year of experience is preferred)Customer ServiceQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san antonio, texas
    • temp to perm
    • $14 - $16 per hour
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Must have 1 year or more experience working in an office setting, call center, or customer service position-MS office knowledge-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)-Ability to retain information and apply knowledge Skills Active Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Must have 1 year or more experience working in an office setting, call center, or customer service position-MS office knowledge-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)-Ability to retain information and apply knowledge Skills Active Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san antonio, texas
    • temp to perm
    • $14 - $16 per hour
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Must have 1 year or more experience working in an office setting, call center, or customer service position-MS office knowledge-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)-Ability to retain information and apply knowledge Skills Active Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Must have 1 year or more experience working in an office setting, call center, or customer service position-MS office knowledge-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)-Ability to retain information and apply knowledge Skills Active Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • pompano beach, florida
    • temp to perm
    • $20 per hour
    If you're looking for a great job opportunity, with an excellent work environment, stability, and growth opportunities, we have the right one for you! We are hiring Customer Service Representative, English - Spanish preferred. Our contact center services offices are located in Coral Springs. Hourly base rate of $20.00 + Paid Training Opportunities for professional growth Coffee Position Qualifications: Must speak English - Spanish Good/positive customer service practices Positive attitude, Self motivated, Ability to multitask  Good communication and active listening skills This Agent position is a long-term position upon performance metrics.   Temp to Hire: Great Package of Benefits offered  Nice and beautiful building to work  Great work environment: Music, PTO, occasional free meals  salary: $20 - $20 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High` SchoolResponsibilities Show clients how to use the benefits of their policy  Identify and assess the customer's healthcare needs and help them maximize their care with benefits available from their health plan. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using tools  Meet care navigation key performance metrics  Handle customer complaints, provide appropriate solutions, alternatives and follow up to ensure resolution within a timely manner  Keep records of customer interactions  Follow communication procedures, guidelines, and policies  Take the extra mile to engage customers  The essential functions of this role include:working in a smoke free environmentSkillsCall Center Supportwritten/verbal communicationCustomer supportActive ListeningCustomer Relationship ManagementHealthcareBilingual SpanishQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    If you're looking for a great job opportunity, with an excellent work environment, stability, and growth opportunities, we have the right one for you! We are hiring Customer Service Representative, English - Spanish preferred. Our contact center services offices are located in Coral Springs. Hourly base rate of $20.00 + Paid Training Opportunities for professional growth Coffee Position Qualifications: Must speak English - Spanish Good/positive customer service practices Positive attitude, Self motivated, Ability to multitask  Good communication and active listening skills This Agent position is a long-term position upon performance metrics.   Temp to Hire: Great Package of Benefits offered  Nice and beautiful building to work  Great work environment: Music, PTO, occasional free meals  salary: $20 - $20 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High` SchoolResponsibilities Show clients how to use the benefits of their policy  Identify and assess the customer's healthcare needs and help them maximize their care with benefits available from their health plan. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using tools  Meet care navigation key performance metrics  Handle customer complaints, provide appropriate solutions, alternatives and follow up to ensure resolution within a timely manner  Keep records of customer interactions  Follow communication procedures, guidelines, and policies  Take the extra mile to engage customers  The essential functions of this role include:working in a smoke free environmentSkillsCall Center Supportwritten/verbal communicationCustomer supportActive ListeningCustomer Relationship ManagementHealthcareBilingual SpanishQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • knoxville, tennessee
    • temp to perm
    • $15 - $18 per hour
    Are you a Healthcare professional with great tenure at your previous roles? We are looking for a Precert Specialist and Medical Billing Specialist. Must be able to multitask and possess above average communication. If you meet the below requirements, please apply, contact the office directly (865) 539-7940, or send your resume to brianna.harstick@randstadusa.com for consideration.salary: $15 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibi