Medical Affairs

  • location: Lexington, MA
  • type: Contract
  • salary: $46.23 - $54.42 per hour
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job description

Medical Affairs

Medical Communication Associate

True Title: Medical Information Lead - Ophthalmics

Job Summary

  • Develop and communicate appropriate, quality and timely responses to requests of medical information related to Ophthalmics
  • Develop and implement medical information support materials
  • Report potential adverse events and product issues to appropriate teams
  • Ensure reporting of potential adverse events and product issues to appropriate teams
Job Responsibilities

60% of Responsibilities

Ensure appropriate, quality and timely responses to Medical Information requests

  • Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires
  • Coordinate with Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked
  • Monitor performance against medical information key performance indicators
  • Support Medical Information monitoring and reporting
30% of Responsibilities

Manage medical information providers

  • Collaborate with Medical Information Team Lead and Regional team members to manage contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting
10% of Responsibilities

Implement novel channels for dissemination of medical information

  • Support implementation of novel MedInfo channels
Education & Qualifications

  • A medical or scientific degree is required
  • 8-10 years of related work experience
  • >4 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
  • >2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)
  • Experience leading teams is preferred
  • Experience managing vendors and complex projects is required
  • Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines
  • Focus on accountability and ownership - constantly challenging oneself to take responsibility for continuous performance improvement and operational excellence
  • Good written and verbal communication abilities, including scientific writing
  • Strong attention to detail
  • Strong scientific acumen
  • Ability to work remotely
  • Good business acumen including budget and resource planning and management
  • Unquestionable ethics
  • Management of medical information vendor(s)
  • Definition and development of Medical Information materials in alignment with Global Medical Team and regional requirements
  • Position will be supported by a Medical Information Manager or Specialist in some geographies

  • Medical, Dental, and Vision Insurance
  • 401K Plan with Company Match
  • Life and AD&D Insurance
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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