Field Service Engineer - Semiconductor

  • location: Chandler, AZ
  • type: Permanent
  • salary: $75,000 - $80,000 per year
easy apply

job description

Field Service Engineer - Semiconductor

job summary:
Position: Field Service Engineer

The Field Service Engineer will be responsible for performing installations, preventative maintenance and remedial repair maintenance on complex electro-mechanical semiconductor capital equipment at global customer locations.

 
location: Chandler, Arizona
job type: Permanent
salary: $75,000 - 80,000 per year
work hours: 9 to 5
education: Bachelors
 
responsibilities:
  • Perform installations, preventative maintenance and remedial repair maintenance on complex electro-mechanical semiconductor capital equipment at global customer locations.
  • Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.
  • Develop action plans for problem resolution and present to internal and external customers.
  • Develop improvements for processes, hardware and software for continuous improvement of company's equipment / business operation.
  • Complete detailed Field Service Reports and submit to management in a timely manner.
  • Document issues that cannot immediately be resolved at customer site by using appropriate format.
  • Additional duties as assigned.
 
qualifications:
  • 5 + years field service/customer support experience of sophisticated, complex precision equipment.
  • Bachelor's degree in chemical engineering, electrical / electronic mechanical engineering.
  • Must possess basic troubleshooting techniques in repairing complex microprocessor controlled electro-mechanical systems.
  • Well-able to read and interpret electronic/electro-mechanical schematics and drawings.
  • Outstanding and extremely professional customer service skills.
  • Ability to work with hand tools.
  • Knowledge in any of the following areas is a PLUS: Experience working in a FAB facility, closed loop communications control, electro-mechanical controls or microprocessor based controllers, chemical handling including acids, FAB safely requirements or practices.
  • Military experience is also a plus.
  • International and domestic travel required.
 
skills: Design Engineering, Electrical Engineering, Process Engineering
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Field Service Technician

  • location: Phoenix, AZ
  • job type: Permanent
  • salary: $47,840 - $54,080 per year
  • date posted: 5/9/2019

    Manufacturing Engineer

  • location: Chandler, AZ
  • job type: Permanent
  • salary: $85,000 - $100,000 per year
  • date posted: 6/25/2019