Technical Support Specialist

  • location: North Billerica, MA
  • type: Permanent
  • salary: $60,000 - $65,000 per year
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job description

Technical Support Specialist

job summary:
**URGENT NEED for a Technical Support Specialist. Seeking an experienced electromechanical individual to assist with providing a high level of technical support for our customers**

 
location: North Billerica, Massachusetts
job type: Permanent
salary: $60,000 - 65,000 per year
work hours: 9 to 5
education: Associate
 
responsibilities:
  • Engineering qualification or Service Engineer background.
  • Experience in Fault Diagnosis.
  • Strong knowledge of electrical and mechanical systems.
  • Ability to read/follow electrical, mechanical, and pneumatic diagrams.
  • Good practical skills and a methodical approach to problem solving.
  • Strong telephone manner and Microsoft Office Skills.
  • Knowledge of CRM systems.
  • Self-motivated and the ability to work with minimal supervision.
  • Ability to be flexible on working hour to allow coverage of both seaboards.
  • Good communication and interpersonal skills.
 
qualifications:
  • Associates degree or technical school background and 5 years' experience in a technical field
  • Self-motivation and the ability to work with minimal supervision.
  • Quick to learn new skills.
  • Complete and detailed understanding of pressure systems and transportable gases.
  • Good practical skills and a methodical approach to resolving problems.
  • Ability to work under pressure against tight deadlines
 
skills: Electrical Engineering, Mechanical Engineering
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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