Technical Support

  • location: Waukesha, WI
  • type: Contract
  • salary: $20 - $25 per hour

job description

Technical Support

Contract position: We are searching for a Technical Support/Proposal Specialist in Waukesha, WI. This is a contract position expected to last 4 months and could be longer.

Responsibilities for the Technical Support

  • Compare purchase order and quotation information: Pricing, Terms and Conditions, Quantities, special requirements.
  • Collaborate with Proposals and Sales to resolve order discrepancies.
  • Create material numbers and order packets for design engineers: Use customized software to generate material numbers, Create packets that include all pertinent documentation required for proper design and production, Communicate special requirements.
  • Process customer changes against open sales orders
Requirements for the Technical Support

  • Minimum of 3 years of product, customer service, inside sales, or proposals experience in a technical field
  • Technical Degree is preferred
  • Minimum of 1 year of experience using ERP and quotation systems is preferred
Benefits

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