Sales Support

  • location: Pawcatuck, CT
  • type: Permanent
  • salary: $55,000 - $60,000 per year

job description

Sales Support

Permanent position: Global leader in design and manufacturing of high performance processing equipment and converting systems is seeking an Inside Sales Representative. Candidates must be able to travel at least 35-50% and can live anywhere in U.S as long as they have easy access to airport.

Responsibilities for the Sales Support

  • Responsible for answering customer inquiries via phone/email and researching/quoting/entering spare parts orders to ensure timely customer support and meeting stated sales and margin requirements
  • Research Bill of Material, drawings, job folders, standard parts books and other documentation, both electronic and hard copy, to process request and generate and document quotes and orders
  • Ensures quotes and orders are processed in an expeditious manner with positive effective customer relations. This includes the satisfaction of all sales and customers requests as they relate to orders
  • Order parts directly from vendors on an emergency basis. Coordinates direct shipment of parts when needed and follow up with customers to ensure satisfaction. Work with Aftermarket purchasing representative to ensure all procedures are properly followed
Requirements for the Sales Support

  • Must have minimum AS degree
  • Must have working knowledge of extrusion process technology; wire and cable products
  • Must have experience with ERP systems - IFS preferred
  • Must have effective and accurate communication skills (verbal and written) and ability to deal with intercompany business groups and customers a must
Benefits

  • Comprehensive benefits
  • Relocation assistance
  • Incentive program

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