Specialist

  • location: East Mansfield, MA
  • type: Contract
  • salary: $25 - $27 per hour
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job description

Specialist

Contract position: Immediate opening for Customer Support Specialist in Mansfield MA. This is a 6 month contract opportunity with a major healthcare company. Overtime will be available. Looking to hire immediately! Apply Now!

Responsibilities for the Specialist
  • Responsible for managing the clinical related customer experiences for our products and services, and maintaining regulatory compliance with regards to product complaints for all products manufactured or distributed
  • Demonstrates product knowledge supported by clinical experience using the products or competitive products
  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • Follows written regulatory procedures to determine the significance of each received complaint and accurately documents customer feedback
  • Interacts and successfully works with the customer to define and resolve issues
Requirements for the Specialist

  • Bachelors degree preferred
  • Compliant handling experience and / or customer service experience preferred
  • Regulatory compliance experience
Benefits

  • Contractor benefits offered
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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    Specialist

  • location: East Mansfield, MA
  • job type: Contract
  • salary: $40 - $42 per hour
  • date posted: 6/25/2018