Sales Manager

  • location: Lansing, MI
  • type: Contract
  • salary: $20 - $23 per hour
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job description

Sales Manager

Contract position: Large Utility has an immediate need in the Lansing MI for a Business Support Advisor. This is a contract position expected to last 6 months, possible extension. Currently we are only looking for regional candidates. Will consider all levels of experience. Apply Now!

Responsibilities for the Sales Manager
  • Acting as Customer Care Marketing Advisor on the team for the customer service organization
  • Responsible for Call Center Team Leaders, Customer Service and Sales Representatives in the Customer Service Organization with training, coaching and motivating necessary to sell value added products and services.
  • Responsible for increasing revenue generated though proactive sales.
  • Work independent with support staff and Training to balance customer service and marketing needs
  • Prepare data for visual management charts and publish daily with contact center employees
  • Partner with Team Leaders to review performance to assure quality assurance and provide feedback, and develop an action plan as necessary based on visual management charts
  • Provide Call Center Manager updates on coaching, positive encouragement, and assistance with Team Leaders
Requirements for the Sales Manager

  • High School Diploma, Degree preferred in Business, Marketing, Sales, or other related
  • 1+ years of Customer Service or Sales management experience
  • Microsoft Office: Excel, Word, Access, SharePoint
  • Will set you apart: SAP reporting knowledge

  • Contractor Benefits Available
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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