Technical Support

  • location: Jackson, MI
  • type: Contract
  • salary: $20 - $30 per hour
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job description

Technical Support

Contract position: Large utility has an immediate need in Jackson MI for a Technical Specialist. This is a contract position expected to last 12+ months. Currently we are only looking for local candidates.

Responsibilities for the Technical Support
  • Performs technical support functions and more complex tasks including establishing workload and organizing and conducting assignments according to deadlines.
  • Sets up tech support systems including record maintenance, data submission, and project management.
  • Provides backup department support.
  • Prepares reports, and tech support material as directed from time to time.
  • Maintains confidentiality.
  • Performs or establishes procedures for tech support functions and actions including records, tracking of information, maintaining logs/spreadsheet, and other similar technical support.
  • Under general direction, prepares special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other areas of the Company, etc.
Requirements for the Technical Support

  • HS dipolma
  • 1+ years' records management experience
  • Access experience is strongly preferred
  • Knowledge and/or experience in department practices and procedures.
  • Ability to interact with internal and external clients to receive information and data.
  • Strong knowledge of MS Outlook, Excel, Word PowerPoint

  • Vacation
  • Medical plan available
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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