• location: Memphis, TN
  • type: Permanent
  • salary: $50,000 - $70,000 per year
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job description


Permanent position: Service Technician needed at leading company located in Memphis, TN. 30% travel required. Other 70% will be technical support for customers via phone, site visits and written communication. APPLY NOW!

Responsibilities for the Technician
  • Trouble-shoot and resolve mechanical and electrical technical issues with machines/components.
  • Locate and determine causes of trouble in brakes and motors; perform component repair, system maintenanceand diagnostics
  • Manage, track and analyze all service activities and maintain the field service database
  • Methodically identify and resolve field issues or customer requests related to machines, drives and controllers,with the primary focus on the machines
  • Work alongside the field support team, prioritize workload and efficiently deploy resources
  • Coordinate with vendors and controller and drive technical support to efficiently resolve customers' problems
Requirements for the Technician

  • AS or BS degree preferred
  • Experience working as a service technician or field service technician
  • Must have experience with mechanical and electrical troubleshooting
  • Must be able to effectively communicate with customers verbally and written
  • Must be willing to travel 30% of the time
  • HVAC backgrounds would be considered

  • Comprehensive benefit package
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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