Service Manager

  • location: Carson, CA
  • type: Permanent
  • salary: $90,000 - $100,000 per year
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job description

Service Manager

Permanent position: Service Manager located in Long Beach, CA for a leading manufacturer of highly complex measuring and laboratory instruments. This role is responsible for the day-to-day management of in-house and field service and support activities in the Eastern Region. To be considered - Bachelor's degree in electrical, mechanical or chemical engineering, physics or related field and experience troubleshooting, repairing, and maintaining highly complex analytical instruments. This is a direct hire opportunity to join a growing company. APPLY NOW!

Responsibilities for the Service Manager
  • Responsible for the day-to-day management of in-house and field service and support activities in the Western and Mountain Region
  • Travel with Service Engineers to providing on-site service and technical expertise in the calibration, maintenance, and repair of lab equipment
  • Utilizes scientific principles and technical expertise to perform basic calibrations and repairs at customer locations
  • Maintains adherence to service department policies and procedures in accordance with corporate and industry safety and quality standards, and ISO17025 requirements.
  • Responsible for oversight in the identification and routine calibration of test equipment (ISO/IEC 17025 specifications)
  • Utilize appropriate equipment and tools to perform calibrations (e.g., high precision thermometers, pressure gauges, oscilloscopes, simulators, etc.)
  • Travel up to 50%
Requirements for the Service Manager

  • Bachelor's degree in electrical, mechanical or chemical engineering, physics or related field
  • Experience in troubleshooting, repairing, and maintaining highly complex analytical instruments
  • Lead or Supervisory experience with ability to step into a Management role
  • Proficiency with electrical test equipment and the ability to identify AC and DC
  • Knowledge of the practical application and technology in Density, Viscometry, and Polarimetry
Benefits

  • Full benefits package
  • Relocation assistance
  • Bonus potential
  • PTO / Vacation plan
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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