Technical Specialist

  • location: Fort Worth, TX
  • type: Temp to Perm
  • salary: $17 - $20 per hour
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job description

Technical Specialist

Contract position: Technical Support Specialist located in Fort Worth, TX at a worldwide leading organization that develops and designs industrial products for the HVAC and Refrigeration industries. This role is responsible to provide technical troubleshooting and repair assistance via telephone to field service partners. Seeking someone with experience in technical field support in refrigeration, HVAC or Electronics products. Must have HVAC/R certification to be considered. This is a temporary to permanent opportunity to join a stable and growing organization. APPLY NOW!

Responsibilities for the Technical Specialist
  • Provide troubleshooting and repair assistance over the phone to agents and techs in the field
  • Provide customer service support related to refrigeration, HVAC, electronics products in the field
  • Provide support to service agents, end users, and service technicians
  • Facilitate resolution of equipment and service performance reviews
  • Process warranty claims within approval limitations
Requirements for the Technical Specialist

  • Technical degree is preferred or applicable experience in lieu of degree
  • HVAC/R certification is required
  • Experience in technical support with refrigeration, HVAC or Electronics based products
  • Must have excellent verbal and written communication skills
Benefits

  • Contractor benefits package
  • PTO plan
  • Growth opportunity
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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