Contract position: An Order Management Specialist is needed for an American multinational corporation specializing in Internet-related services and products in the Chicago, IL area. This position will support distribution and transportation for the company's largest B2B (Business to Business) hardware customers. No per diem available. No travel is anticipated.Responsibilities for the Specialist
Requirements for the Specialist
- Responsible for many aspects of order management in US and Canada such as order receipt and confirmation, exception management, order release and fulfillment. Ensure all B2B customer orders meet service level agreements.
- Resolve post-fulfillment problems to ensure the company's B2B customers' issues are addressed quickly and completely.
- Bachelor's Degree with at least 1 year of experience in B2B retail, hardware operations, logistics, or order management. Experience working with order and inventory management systems.
- Prefer experience with NetSuite OMS and developing stakeholder relationships.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.