Field Service Technician

  • location: Lexington, NC
  • type: Permanent
  • salary: $60,000 - $80,000 per year
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job description

Field Service Technician

Permanent position: An OEM manufacturer just south of Winston-Salem is seeking a Field Service Technician to supervise installations, train customers, and contribute on innovation and development projects. This Field Service Technician will be required to travel more than 50% of the time; 25%+ locally and regionally, 25% internationally. The ideal Field Service Technician candidate will have 5+ years of mechanical experience in installing and troubleshooting large OEM equipment, strong Client service skills, and the ability to obtain a passport and travel 50%+ of the time.

Responsibilities for the Field Service Technician
  • Supervise installation of large OEM industrial finishing equipment in Client facilities
  • Train Client's operators and maintenance employees on new and updated equipment.
  • Troubleshoot machinery and mechanical process issues at Client locations.
  • Perform on-site repair and preventive maintenance services.
  • Assist manufacturing in the assembly and installation of custom OEM equipment.
Requirements for the Field Service Technician

  • 5+ years of mechanical experience in large OEM equipment installation and troubleshooting.
  • Ability to obtain a passport and travel regionally, nationally and internationally more than 50% of the time.
  • Strong Client service skills.
  • Ability to solve complex problems and collaborate well with cross-functional teams.
Benefits

  • Company vehicle.
  • Cell-phone reimbursement.
  • Weekly travel arrangements and reimbursements.
  • Comprehensive healthcare.
  • 401(k) with 4% company match.
  • Low-stress, family oriented company culture.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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