Service Advisor

  • location: Germantown, WI
  • type: Temp to Perm
  • salary: $25 - $33 per hour
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job description

Service Advisor

job summary:
An industry-leading manufacturer of HVAC related equipment is expanding their technical service department, and has an immediate opening for a Technical Service Advisor at their state-of-the-art facility located just north of Milwaukee.

location: Germantown, Wisconsin
job type: Contract
salary: $25 - 33 per hour
work hours: 8am to 6pm
education: Associates
  • Provide technical support to sales representatives, installing contractors and maintenance personnel.
  • Provide feedback to Service Manager regarding system quality, warranty costs, potential improvements, and other field information.
  • Review warranty claims and process warranty and non-warranty component shipments.
  • Review factory start-up reports completed by others. Document job site design issues and activate warranties.
  • Lead Owner Startup Training or other training on company products.
  • Provide factory start-up supervision. This requires travel primarily to jobsites in US and Canada.
  • Technical school HVAC training and/or 3 years of commercial refrigeration work experience.
  • Ability to read and comprehend electrical ladder diagrams and piping schematics.
  • Skilled in the use of Voltmeters, Amp probes and Magnehelics / Manometers.
  • Working knowledge of refrigerant reclaim machines, vacuum pumps, micron gauges and air balancing instruments.
  • Strong refrigeration background
  • Familiarity with Microsoft Office (Word, Excel, Access and Outlook)
  • Good written & verbal communication skills.
  • Valid EPA refrigerant handling license.
  • Satisfactory driving record.
  • Commercial HVAC
  • Refrigerant
  • Strong communicator

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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