Leading manufactured is looking for a Customer Account Specialist, this position will be located in Cincinnati, Ohio.
This role comes with a very competitive salary ranging from $38k to $45k plus 100% company paid medical insurance.
The ideal candidate will possess excellent customer service experience who is detailed oriented and has a track record of going above and beyond the call of duty for their customers.
All candidates must be legally authorized to work in the U.S.
location: Cincinnati, Ohio
job type: Permanent
salary: $38,000 - 45,000 per year
work hours: 8am to 5pm
education: High School
- Provide expert sales support, customer responsiveness and price quotations, as well as quotation follow up with customers
- Sells products and services and directly supports the selling of consultative products and services
- Support field sales team with knowledge of products, services and customer behaviors
- Team oriented, self starter willing to work closely with others as well as independently
- Create quotations and provide them to customers
- Respond to customer requests for clarification of quotations, initiate and escalate technical responses as needed, lead all communication with customers
- High school diploma or GED required
- Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint) and be proficient with CRM
- Must be able to lift 25 lbs and ability to stand up to 8 hours for tradeshows and customer installations
- Excellent customer service skills and experience
- Detail oriented
- All candidates must be legally authorized to work in the U.S.
- Respond to customer requests for status update of orders and coordinates logistics with customer and order fulfillment department
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.