Customer Account Specialist

  • location: Cincinnati, OH
  • type: Permanent
  • salary: $38,000 - $45,000 per year
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job description

Customer Account Specialist

job summary:
Leading manufactured is looking for a Customer Account Specialist, this position will be located in Cincinnati, Ohio.

This role comes with a very competitive salary ranging from $38k to $45k plus 100% company paid medical insurance.

The ideal candidate will possess excellent customer service experience who is detailed oriented and has a track record of going above and beyond the call of duty for their customers.

All candidates must be legally authorized to work in the U.S.

location: Cincinnati, Ohio
job type: Permanent
salary: $38,000 - 45,000 per year
work hours: 8am to 5pm
education: High School
  • Provide expert sales support, customer responsiveness and price quotations, as well as quotation follow up with customers
  • Sells products and services and directly supports the selling of consultative products and services
  • Support field sales team with knowledge of products, services and customer behaviors
  • Team oriented, self starter willing to work closely with others as well as independently
  • Create quotations and provide them to customers
  • Respond to customer requests for clarification of quotations, initiate and escalate technical responses as needed, lead all communication with customers
  • High school diploma or GED required
  • Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint) and be proficient with CRM
  • Must be able to lift 25 lbs and ability to stand up to 8 hours for tradeshows and customer installations
  • Excellent customer service skills and experience
  • Detail oriented
  • All candidates must be legally authorized to work in the U.S.
  • Respond to customer requests for status update of orders and coordinates logistics with customer and order fulfillment department

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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