Field Service Engineer

  • location: Chelmsford, MA
  • type: Permanent
  • salary: $55,000 - $65,000 per year

job description

Field Service Engineer

job summary:
Seeking a Field Service Engineer for a high growth client in Chelmsford, MA. The Field Service Engineer is a customer service position and will be a key team member in supporting our customers' smooth operation of our product line of industrial equipment. Candidates must be comfortable with up to 50% travel for the role. Apply now!

location: Chelmsford, Massachusetts
job type: Permanent
salary: $55,000 - 65,000 per year
work hours: 8am to 4pm
education: High School
  • The Field Service Engineer will be expected to both provide remote support from our factory and travel to customer sites.
  • Travel to customer sites for machine installations, preventative maintenance and repair, and user training.
  • Survey client sites for X-Ray System radiation
  • Manufacturing and Process experience is highly desired.
  • Respond to customer needs and technical concerns in a timely and professional manner.
  • Must be able to travel on short notice and up to 50% of the time.
  • Complete field service documentation in a timely manner.
  • Other duties as assigned by the Customer Service Manager.

The essential functions of this role include:

  • working up to 5 hrs of overtime per week
  • working weekends
  • Experience level: Experienced
  • Minimum 4 years of experience
  • Education: High School (required)
  • Field Engineering (4 years of experience is required)
  • Field Service (4 years of experience is required)
  • Manufacturing (1 year of experience is required)
  • Electro-mechanical (1 year of experience is required)
  • PCB (1 year of experience is preferred)
  • Process Improvement (1 year of experience is preferred)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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