Customer Service Rep

  • location: Bloomington, IL
  • type: Temporary
  • salary: $12 per hour

job description

Customer Service Rep

Are you looking for a high energy position in a customer service role? Do you want to be part of a team environment where teamwork rules? Are you motivated by goal setting, goal achieving, and excellence? Then don't wait. Apply now to be part of a fast paced team for one of Bloomington's largest insurance companies. The Marketing Call Center provides support to our sales representatives by scheduling appointments with existing customers and conducting other customer touchpoints as needed. By scheduling appointments, our customers are more likely to gain insight into their insurance and financial security needs, better understand available solutions, and benefit from the guidance and services available. Skills and qualifications: Excellent communication skills both verbal and written Over the top customer service skills Ability to trouble shoot and problem solve Excellent Outlook skills Must be at least 18 years of age Must have high school diploma or equivalent. We are doing interviews every day for these openings!

Responsibilities

Working in the Marketing Call Center, using scripts to make outbound calls to customers of agents to help them set up appointments (in Outlook) to re-evaluate insurance packages. Expectation is 25 dials per hour and one appointment set per hour. Will also be sending out sample analyses to households and businesses. Looking for candidates who have sales and customer service oriented mind.

The essential functions of this role include:

  • working in a smoke free environment
Skills
  • Customer Service (1 year of experience is required)
  • Sales (1 year of experience is preferred)
  • Data Entry (1 year of experience is preferred)
  • Client/Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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