Patient Account Coordinator

  • location: Franklin, TN
  • type: Temp to Perm
  • salary: $16.50 per hour

job description

Patient Account Coordinator

Would you say you have experience providing world-class customer service? We have a local healthcare company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.



Responsibilities

- Be the liaison between the customer and other departments 

- Support the customer by answering questions, gathering additional information, and sending them to the appropriate department

- Contact customer with any changes to their prescriptions or plan

- Resolve discrepancies 

- Pass through new prescription as needed in the system 



Skills

  • Basic Software Skills (2 years of experience is preferred)
  • Call Center Support (2 years of experience is required)
  • Patient Support
  • high volume (2 years of experience is required)
  • healthcare call center (2 years of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 9:30 AM - 6 PM

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