Patient Account Coordinator

  • location: Franklin, TN
  • type: Temp to Perm
  • salary: $16.50 per hour

job description

Patient Account Coordinator

Would you say you have experience providing world-class customer service? We have a local healthcare company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.


- Be the liaison between the customer and other departments 

- Support the customer by answering questions, gathering additional information, and sending them to the appropriate department

- Contact customer with any changes to their prescriptions or plan

- Resolve discrepancies 

- Pass through new prescription as needed in the system 


  • Basic Software Skills (2 years of experience is preferred)
  • Call Center Support (2 years of experience is required)
  • Patient Support
  • high volume (2 years of experience is required)
  • healthcare call center (2 years of experience is required)
  • High School (required)
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 9:30 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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