Inbound Call Center Representative

  • location: Cordova, TN
  • type: Temp to Perm
  • salary: $14 per hour

job description

Inbound Call Center Representative

Randstad Office and Administrative Branch is seeking call center representatives for a great job opportunity in the Cordova area.

Do you enjoy communicating with people on the phone? Are you articulate and well spoken? We are looking for customer service representatives to join the customer care team at a call center. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!


- Maintaining client accounts and overall client satisfaction 
- Achieving and exceeding goals
- Answering a high volume of inbound calls

- Conflict Resolution
- Math aptitude
- Ability to multitask and prioritize
- Proficient use of Microsoft Office

- 2-3 years call center experience preferred
- Effective communication skills
- Proficient mathematical skills 
- Ability to think, respond, and resolve quickly

Work schedule requires:

- Flexibility to work any time between 7am and 10pm
- Must be available to work Sunday through Friday
- Must be able to work 10 hour shifts
- Must be able to work holidays

The essential functions of this role include:

  • working weekends
  • Active Listening
  • Telephone Etiquette
  • Adapting to Change
  • Customer Service
  • High School
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: Second

Working hours: 12 PM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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