Bilingual CSR

  • location: Austin, TX
  • type: Temp to Perm
  • salary: $14 per hour

job description

Bilingual CSR

Do you have customer service or collections experience and have a passion to help others?-  Are you interested in working from home? Do you have internet access at home and computer equipment? Then this may be the position you have been looking for!

Pay Rate: $14.00 p/hr Hours/Shift: Part-Time 11a-3p M-F Temp to Hire Opportunity with opportunity for benefits once perm.  Spanish speaking reps are encouraged to apply!! Location:Work from Home - Must reside in San Antonio area


  • Handle anywhere from 50 – 100 calls per day based on call volume.
  • Maintain acceptable levels of service both in productivity and quality
  • Maintain an impeccable attendance record.
  • Work collaboratively with team members and call center management to contribute to department goals and maintain service level objectives.
  • Escalate red flags promptly and with the appropriate sense of urgency
  • Maintain strict confidentiality of customer information and interactions.
  • Adhere to all established company policies and procedures

  • Active Listening
  • Telephone Etiquette
  • Customer Service
  • High School
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 11 AM - 3 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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