Does the idea of an open, challenging and collaborative environment put a smile on your face? A company in Louisville, KY is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. The position will start as work from home and transition to the office.
Must be available for all of the following hours:
10am-7pm or 11am-8pm
Thursday-Monday or Tuesday- Saturday
Will be responsible for taking inbound calls and making outbounds calls to schedule customers.
The essential functions of this role include:
- working up to 5 hrs of overtime per week
- working weekends
- Customer Service (2 years of experience is required)
- Telephone Etiquette (1 year of experience is required)
- Basic Software Skills
- Typing Skills
- Call Center Support (2 years of experience is required)
- Active Listening
- Years of experience: 2 years
- Experience level:Entry Level
Working hours: 10 AM - 7 PM
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