Bi-lingual Customer Service Representative

  • location: San Jose, CA
  • type: Temporary
  • salary: $25 per hour

job description

Bi-lingual Customer Service Representative

Does the idea of an open, challenging and collaborative environment put a smile on your face? Our client is looking for bi-lingual customer service representatives who speak Cantonese fluently to help translate for riders on public transit. This involves helping the riders get to their destination by translating and pointing them in the right direction. They are looking for well spoken and friendly individuals who can provided excellent customer service, face to face, with their customers! This is a temporary, part time position!



Responsibilities

Provide excellent customer service to customers
Listen and understand customer requests, questions, and complaints
Provide customers with general information about the company 
Opportunities to actively listen and resolve customer questions



The essential functions of this role include:

  • working in a non-temperature controlled environment
  • standing for 6 hours at one time
Skills
  • Customer Service
  • Fluent in Cantonese
  • Active Listening
  • Face to Face Customer Service
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: Second

Working hours: 2:30 PM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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