Does the idea of an open, challenging and collaborative environment put a smile on your face? Our client is looking for bi-lingual customer service representatives who speak Cantonese fluently to help translate for riders on public transit. This involves helping the riders get to their destination by translating and pointing them in the right direction. They are looking for well spoken and friendly individuals who can provided excellent customer service, face to face, with their customers! This is a temporary, part time position!
Provide excellent customer service to customers
Listen and understand customer requests, questions, and complaints
Provide customers with general information about the company
Opportunities to actively listen and resolve customer questions
The essential functions of this role include:
- working in a non-temperature controlled environment
- standing for 6 hours at one time
- Customer Service
- Fluent in Cantonese
- Active Listening
- Face to Face Customer Service
- Years of experience: 1 year
- Experience level:Entry Level
Working hours: 2:30 PM - 9 PM
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Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.