Customer Care Rep

  • location: Louisville, KY
  • type: Temporary
  • salary: $14 per hour

job description

Customer Care Rep

Does the idea of an open, challenging and collaborative environment put a smile on your face? A company in Louisville, KY is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. The position will start as work from home and transition to the office.  

Must be available for all of the following hours:

9am-6pm, Monday- Friday

9am- 6pm, Thursday- Monday

11am-8pm, Thursday- Monday









Responsibilities

Will be responsible for taking inbound calls and making outbounds calls to schedule customers.



The essential functions of this role include:

  • working up to 5 hrs of overtime per week
  • working weekends
Skills
  • Telephone Etiquette
  • Basic Software Skills
  • Typing Skills
  • Call Center Support (2 years of experience is required)
  • Active Listening
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 9 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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