Intake Specialist

  • location: Columbia, SC
  • type: Temp to Perm
  • salary: $9.60 per hour

job description

Intake Specialist

An Intake Specialists answers client calls and performs intake duties to include assessment of client needs, referral to EAP or other resources and case management from call data entry to completed referral activity. He or she engages in problem solving and decision making relative to client cases that may include extenuating circumstances requiring a need to make judgement calls on disposition. The Specialist works with his or her supervisor on professional development, service excellence and team meetings and issues.Knowledge, Skills and Abilities: Customer service and verbal communication skills.Skilled with telephone answering and transferring.Understanding of and experience in behavioral health terminology, conditions.



Responsibilities



• Triage, insurance precertification, computer entry and data analysis & clinical documentation



The essential functions of this role include:

  • working weekends
Skills
  • Responsiveness
  • Confidentiality
  • patience
  • patient intake (1 year of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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