Customer Service rep

  • location: Folsom, CA
  • type: Temp to Perm
  • salary: $14 per hour

job description

Customer Service rep

1. Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.  2. Assists beneficiaries by completing enrollment transaction request transactions, as applicable. 



Responsibilities

1. Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur. 
2. Assists beneficiaries by completing enrollment transaction request transactions, as applicable. 



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Typing Skills
  • Cantonese
  • Korean
  • Laotian
  • Mandarin
  • Russian
  • Thai
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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