Call Center Representative(In-Home)

  • location: Dania, FL
  • type: Temp to Perm
  • salary: $12 - $15 per hour

job description

Call Center Representative(In-Home)

Randstad is seeking smart, friendly customer service representatives to provide first-level inbound telephone support for a client in Dania Beach, FL. In the role you will support customers by helping them with troubleshooting, answering questions and resolving any concerns they might have. We are looking for people that take pride in working hard to provide customers with a resolution in one phone call.

This role will start as a work-from-home role and transition into the office. You must have a PC Computer and high-speed internet at home. 

Candidates are eligible to earn incentive for every call, but there is no sales required. Although the base pay rate is $12 per hour, most representatives earn an additional $3-$4 per hour. 





Responsibilities

  • Handle and carefully respond to all inbound customer service inquiries
  • Provide excellent customer service through active listening
  • Appropriately communicate with customers
  • Actively participating in training and coaching sessions.


Skills
  • Customer Service
  • Telephone Etiquette
  • CRM
  • Typing Skills
  • Empathy
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8:45 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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